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The Point at Watchung

1 Crystal Ridge Drive

Watchung, NJ 07069

 
 
 
 
 
 

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  Verified Resident 563731
vrp · 2012 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/15/2020
The Point at Watchung is wonderful apartment community in a great location near shopping, restaurants and entertainment options. The children can attend an excellent school district. The property is well maintained.
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The Point at Watchung Manager

12/18/2020

Thanks for your feedback. We love hearing from our residents, and are so pleased that you are enjoying The Point at Watchung. We are especially happy that our location is convenient for you. Please reach out if we can be of assistance in the future.

 1 Previous Review
vrp · 2012 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/29/2018
When I first moved into the development it was under the Avalon Communities. The development had a guard 24 hrs, there were no gates that needed to be replaced or repaired. The pool was clean and well maintained. Service requests were quickly responded to with minimal corrections. The entry doors were locked and the landscape was beautiful. The front office staff were friendly and cordial. The rental of the community room was only $250.00 and the side office area had computers available for the residents use. Now, the entry way doors are broken, the gates are constantly broken, the pool smells like urine and service orders take a long time to be answered with multiple attempts to get the job done right. Did the community room double in size? Because the cost has doubled. cars are parked overnight next to tow away signs that say do not park.. The was in our building are marked up and often there is garbage under the benches in the hallways. In my apartment are cracks developing on the walls and a brown light substance is staining the walls and some pictures in my home.Cars race through the development at night at high speeds. All of this and the rent keeps increasing while services are decreasing. Overall I'm not satisfied with the current state of our apartment. It is extremely disappointing, because I moved here after my mother died, and I thought I found a new home to regroup. Instead, in the last two years, its become a slow disappointment.
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The Point at Watchung Manager

10/30/2018

We're very sorry to hear that you've become disappointed with you experience of living here at The Point at Watchung. We truly appreciate you sharing this feedback with us -- we are continually looking for areas that need improving, and feedback like yours helps us do that. We would be happy to speak to you about your concerns and do everything possible to help improve your stay in our community, so please send an email to [email protected] Thank you.

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