Review History for Verified Resident 272916

Stonybrook Apartments


Updated Review

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Resident 272916

Verified Resident ā€¢ 2005 - 2024

3/22/2024

In the beginning when I moved here I really wasn't sure if I was going to stay. The owners now Viking residential are doing things to make the apartments better. If resident lives in a home that has not been updated. Once that resident leaves they update the apartment.
    Manager

    3/22/2024

    Stonybrook Apartments
    Thanks for letting us know that you've been sold on the community thus far and that you've noticed positive changes around the community! We're glad to have you here and to receive this five-star rating!
    17 Previous Reviews

    Previous Review

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    Resident 272916

    Verified Resident ā€¢ 2005 - 2024

    2/16/2024

    The office staff is always respectable and nice when you call on the phone. Janice has been manager here since Viking took over and she's been great. Nina is also very respectful and always calls the next day to make sure that the service that was performed was done to my satisfaction.
      Manager

      2/16/2024

      Stonybrook Apartments
      It's wonderful to hear you're happy with our attentive service -- we wouldn't have it any other way. Thank you so much for the kind words and shout-out about our fast response times. We appreciate the 5-star rating and thank you for your residency.Take care!

      Previous Review

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      Resident 272916

      Verified Resident ā€¢ 2005 - 2024

      2/2/2024

      We're living here almost 19 years and I have been through at least four owners. Not including this company. They are doing a lot of things for the apartments by upgrading and doing things to make the property look well.
        Manager

        2/2/2024

        Stonybrook Apartments
        Wow! Thanks for this feedback and for your loyalty to the community! This is awesome to hear and we're so appreciative of these kind words. It's so nice to know that you've loved all the recent, positive changes you've noticed here at Stonybrook Apartments!

        Previous Review

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        Resident 272916

        Verified Resident ā€¢ 2005 - 2023

        12/15/2023

        What I can say about a new owners this time. This is the fourth owner since I've moved in here. I will say this they have done more here with improving the apartments and the grounds also are getting to look really nice. To live here you are close to the mall to 295 and even 55. I can honestly say that living here has turned out to be a lot better than it was in the beginning. The staff here is always helpful Janice, Nina, Ron, Paul and Byron. I never have a problem with any of them they are very courteous and helpful
          Manager

          12/15/2023

          Stonybrook Apartments
          Thanks for this input and for sharing that you've noticed positive improvements around the community as of late! This is nice to hear and we appreciate your compliments towards our team!

          Previous Review

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          Resident 272916

          Verified Resident ā€¢ 2004 - 2023

          12/3/2023

          This has been the fourth owner since I moved in. I will say this owner is doing more with updating the apartments inside. There was one that put in new windows and doors but the windows weren't the best. The ones when I moved in were metal so these were definitely an upgrade.
            Manager

            12/4/2023

            Stonybrook Apartments
            Wow! Thanks for letting us know that you've been happy with the recent updates and changes around the community and that you've been enjoying your experience as of late. This is great feedback!

            Previous Review

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            Resident 272916

            Verified Resident ā€¢ 2005 - 2023

            11/22/2023

            I believe since I've been here that this is the fourth owner of the apartment complex. I will say that this company has done a lot more than the previous owners of the apartment complex. They are making plenty of upgrades to all the old apartments that are here. Which is a great thing because when I moved in here things were not that perfect. Office staff is great. Janice and Nina are always respectful and want to help.
              Manager

              11/22/2023

              Stonybrook Apartments
              Thank you for this input and for sharing that you have noticed positive changes around the community as of late! We're also happy to know that the team has provided great service that makes a positive impact on your residency.

              Previous Review

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              Resident 272916

              Verified Resident ā€¢ 2005 - 2023

              10/8/2023

              The owners of Viking residential has done some great things for the older apartments here by remolding them. The staff at Stonybrook are very pleasant...I really enjoy the new lease woman Nina. Janice of course bends over backwards to make sure you're happy ??
                Manager

                10/9/2023

                Stonybrook Apartments
                Thanks for your review and for sharing that you've noticed positive changes around the community! It's also nice to learn that the team has been pleasant to interact with. Thanks again - we're certianly happy to receive your kind words.

                Previous Review

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                Resident 272916

                Verified Resident ā€¢ 2005 - 2023

                8/26/2023

                I have been through numerous owners of this place I think this is the fourth or the 5th owner of Stony Brook. They always keep the grounds perfect and they treat you like your family. I couldn't ask for anything more
                  Manager

                  8/28/2023

                  Stonybrook Apartments
                  Thanks for your glowing review and for sharing that you've had a great experience! We're so happy to know that you've found the community to be well-kept and that you love the family environment.

                  Previous Review

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                  Resident 272916

                  Verified Resident ā€¢ 2005 - 2023

                  8/20/2023

                  I've been here for 18 years and have been through this is my fourth owner of the property. They seem to be a very nice in the office and maintenance staff also. When they can they do something nice for the community which is very appreciated
                    Manager

                    8/21/2023

                    Stonybrook Apartments
                    Thanks for taking the time to share that your 18 years of residency have been amazing! We're grateful for your long-standing residency as well as for this excellent, five-star feedback.

                    Previous Review

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                    Resident 272916

                    Verified Resident ā€¢ 2005 - 2023

                    6/10/2023

                    I have lived here for 18 years and this is the best maintenance and management staff that has been. They always take care of the grounds. I also like The staff is always helpful with whatever you need.
                      Manager

                      6/12/2023

                      Stonybrook Apartments
                      Thanks for your review! It's so nice to know that you've had a great experience within the community and that you've found it to be well-kept. It's also so nice to know that the team has been a delight to interact with!

                      Previous Review

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                      Resident 272916

                      Verified Resident ā€¢ 2005 - 2023

                      5/16/2023

                      I will say that I have had minor issues with getting things done, but overall I am satisfied with the things that are getting done. I do admit that the maintenance men are great especially Paul and of course I don't want to leave how hard our manager Janice works with you on everything
                        Manager

                        5/17/2023

                        Stonybrook Apartments
                        Thank you for your input and for letting us know that you're satisfied with your overall experience within the community! It's great to learn that you've received excellent service from the property team.

                        Previous Review

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                        Resident 272916

                        Verified Resident ā€¢ 2005 - 2023

                        4/16/2023

                        They are very expensive for what they give you some of the apartments or redone before people move in but you want to pay almost a mortgage payment go right ahead it's better to buy a place I wish I could
                          Manager

                          4/17/2023

                          Stonybrook Apartments
                          Thanks for this review and for sharing that you have found the pricing to be high. We appreciate your input and will take it to heart!

                          Previous Review

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                          Resident 272916

                          Verified Resident ā€¢ 2005 - 2023

                          3/17/2023

                          I've lived here for 18 years in May and have had four owners since I've moved here I will say this is the better.management that is taken care of this place since I've moved here. They tried more so than the other owners since I've lived here
                            Manager

                            3/20/2023

                            Stonybrook Apartments
                            Thank you very much for this review. We are so glad that you've been with us for so many years and have been enjoying our team at Stonybrook Apartments! Your feedback is greatly appreciated and if there is anything else we can do for you, please don't hesitate to let any one of our staff members know. Thank you so much again and have a great day.

                            Previous Review

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                            Resident 272916

                            Verified Resident ā€¢ 2005 - 2023

                            2/24/2023

                            I have lived at this apartment for over 17 years actually 18 in May and I've had a couple of issues but sometimes I can be a little bit of hothead because I expect certain things to be done because of the money that I pay here but I shouldn't be a hot head I just should claim that it needs to be done. The management staff is really courteous and works for what you need. She can only do what she is allowed to do but she does her best to do it.
                              Manager

                              2/24/2023

                              Stonybrook Apartments
                              Thank you very much for this review! We are so glad you've been an amazing long-term resident and that you have chosen Stonybrook Apartments as your place to call home! We appreciate all your amazing feedback and if there is anything else we can do for you, please don't hesitate to let us know and we'd be happy to help!

                              Previous Review

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                              Resident 272916

                              Verified Resident ā€¢ 2005 - 2023

                              1/8/2023

                              The management staff is excellent. Some things that need to be done they cannot do because of the higher-ups. I've lived here for 17 years and believe it or not this is the fourth owner since I've lived here and they are the best management-wise but I'm not real happy with corporate
                                Manager

                                1/9/2023

                                Stonybrook Apartments
                                Thanks for noting that you've been impressed with our team! Your loyalty to the community is deeply appreciated as is the input - thanks again for taking a moment to share.

                                Previous Review

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                                Resident 272916

                                Verified Resident ā€¢ 2005 - 2022

                                11/12/2022

                                People who work here are very kind and trying to do what is the ask of them but unfortunately I've had numerous neighbors that have been a problem . that's the only thing. It's a shame that corporate could care less about the issues
                                  Manager

                                  11/16/2022

                                  Stonybrook Apartments
                                  Thank you for sharing your thoughts with us. Please contact me directly at the office(856-845-555) so that we can discuss the issues you are having and get them addressed quickly.

                                  Previous Review

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                                  Resident 272916

                                  Verified Resident ā€¢ 2005 - 2022

                                  9/23/2022

                                  The staff here is the best Janice she always tries to do what is ask of us. She can only do what corporate will allow her to do. They keep the police clean the maintenance staff knows what they're doing especially Ron. I've realized that they can only do what they're allowed to do.
                                    Manager

                                    9/26/2022

                                    Stonybrook Apartments
                                    Thank you for sharing your thoughts with us. Our staff will always put forth their best effort to satisfy any issues you may have.We take pride in keeping our community clean and beautiful and providing excellent customer service. If there are any issues remaining please feel free to reach out to the office to discuss with Management.

                                    Previous Review

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                                    Resident 272916

                                    Verified Resident ā€¢ 2005 - 2022

                                    9/16/2022

                                    I really like all the staff here they are very respectful and try to make the resident happy. The only problem I have with this apartment complex is the corporate people I've lived here for 17 years and I've had a storage unit that I've had for 17 years and now they are going to start charging me for it and I don't think it's
                                      Manager

                                      9/21/2022

                                      Stonybrook Apartments
                                      Thank you for sharing your thoughts with us. Please contact me directly at the office so that we can discuss the issue with your storage and get it resolved quickly.

                                      Review 1 out of 328

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                                      Stonybrook Apartments

                                      March 2024

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