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Lumen Apartments

701 Stephen Moody Street Southeast, Albuquerque, NM 87123
(154 Reviews)
$1,355 - $1,639/mo
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Floor Plans & Pricing

1 Bedroom

Olympic

1 Bed, 1 Bath | 657 sq. ft.

$1,355

5 Available Units

See Floor Plan Details

2 Bedrooms

Cascade

2 Beds, 2 Baths | 971 sq. ft.

$1,639

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.3

Safety

4.1

Office Staff

4.6

Maintenance

4.6

Neighborhood

4.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

10

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.4 days

View Community Timeline
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Lumen Apartments Reviews

(128)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 918822

Verified Resident 2016 - 2024

3/27/2024

The maintenance team is awesome. But I do have problems with the property and security issues going on at my apartment. From ketchup being put on my door handles outside my apartment door to on my vehicle and eggs.Thrown at my patio door all happening within… See More>
    Manager

    3/29/2024

    Lumen Apartments
    Verified Resident 918822 - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Lumen Apartments! Feel free to give us a call with any other questions! We're always happy to help.
    Review Author Icon

    Resident 1209210

    Verified Resident 2023

    12/17/2023

    A very nice and secure community that looks beautiful and has nice amenities. There are enough parking spaces. It is easy to heat and cool the apartment to a preferred temperature. The inside of the apartments looks beautiful and there is plenty of window… See More>
      Manager

      12/19/2023

      Lumen Apartments
      Hi Verified Resident 1209210, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
      Review Author Icon

      Resident 1208291

      Verified Resident 2023

      12/14/2023

      I am very pleased with the Lumen community! From the incredibly convenient application and move-in to the terrific calm everyday experience - there is something or everyone. I can't say enough positive things about Lumen in ABQ!

        Manager

        12/19/2023

        Lumen Apartments
        We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

        Updated Review

        Review Author Icon

        Resident 811404

        Verified Resident 2020 - 2023

        10/5/2023

        I have lived here for close to 4 years and it is very hard to think about moving with the service Lumen provides. Daniel is so efficient and hard working along with Josh the Maintenance Supervisor keeps the community running smooth.

          Manager

          10/5/2023

          Lumen Apartments
          Hi Verified Resident 811404! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
          Review Author Icon

          Resident 1181112

          Verified Resident 2023

          9/16/2023

          Lumen is a very safe and well taken care of complex in Albuquerque and the office staff are incredibly accommodating! The maintenance team is also good about tackling issues as they arise, as well as providing preventive maintenance.

            Manager

            9/21/2023

            Lumen Apartments
            Verified Resident 1181112, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
            Review Author Icon

            Resident 1171922

            Verified Resident 2023

            8/20/2023

            I can describe my experience here in 5 works.. I Like It Here....... but I must use 201 characters. Well it's a very clean facility and the management are great to work with. the crime you see around the city, you won't get here because… See More>
              Manager

              8/24/2023

              Lumen Apartments
              Verified Resident 1171922, thank you for your kind review; we are happy to pass along your comments to the team here at Lumen Apartments! If you have any further questions, please give us a call. We're always happy to help!
              Review Author Icon

              Resident 1158072

              Verified Resident 2021 - 2023

              7/10/2023

              Overall the area is quiet. Don’t see any homeless down here. Management is nice. The apartment isn’t with worth the money though. No ceiling fan, which means no lights. You have to buy a lamp to have lights in the room or living room. No… See More>
                Manager

                7/13/2023

                Lumen Apartments
                We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything comes up. Take care!

                Updated Review

                Review Author Icon

                anonymous

                Resident 2022 - 2023

                7/5/2023

                lumen Apartments

                I have lived at Lumen for over a year and it has been great . Angela who works in the office is always friendly and helpful. With efficient mantinenance and amazing views you can’t go wrong with choosing to live here.… See More>
                  Manager

                  7/13/2023

                  Lumen Apartments
                  Hi Anonymous, thank you so much for your positive comments about Lumen Apartments! Thank you, and have a fantastic day!
                  Review Author Icon

                  Resident 1149862

                  Verified Resident 2023

                  6/13/2023

                  Just feels like it's been issue after issue since I moved in 2 months ago. It is really nice apartments but if you need maintenance it's a hassle. They don't like other renters insurance and give you problems if you have a different renters insurance… See More>
                    Manager

                    6/14/2023

                    Lumen Apartments
                    Hi there, I would like to get some more details about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (505) 332-4300 to discuss this further.
                    Review Author Icon

                    Resident 1148448

                    Verified Resident 2023

                    6/9/2023

                    I have thoroughly enjoyed living at the Lumen apartment complex. The location has beautiful views and feels very safe. I appreciate being within walking distance from the community center and park. The amenities here are so very nice. We are spending time at the pool… See More>
                      Manager

                      6/13/2023

                      Lumen Apartments
                      Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
                      Review Author Icon

                      Resident 1126459

                      Verified Resident 2023

                      3/30/2023

                      Very friendly and helpful staff. All around nice apartment complex. There is problem with pigeons poop though but inside the actual apartment is nice. I love the washer and drier in unit. The only thing that could be better is the maintenance staff completing work… See More>
                        Manager

                        3/31/2023

                        Lumen Apartments
                        Hello Verified Resident 1126459, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                        Review Author Icon

                        Resident 1122302

                        Verified Resident 2022 - 2023

                        3/16/2023

                        There is a lot of homeless people around the area. Also the maintenance is unacceptable. Iv had no hot water since I moved in because they can’t find the cheapest part available. Iv been told I’d have to wait two weeks for some cheap part.… See More>
                          Manager

                          4/28/2023

                          Lumen Apartments
                          Verified Resident 1122302, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (505) 332-4300 so we may identify ways to improve your experience.
                          Review Author Icon

                          Resident 1104790

                          Verified Resident 2015 - 2022

                          1/22/2023

                          Feedback Online Your community would like to share your answers to a few questions on Any ratings and comments you provide will be displayed as "Verified Resident" and none of your personal information will be displayed.… See More>
                            Manager

                            1/25/2023

                            Lumen Apartments
                            We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

                            Updated Review

                            Review Author Icon

                            Resident 886080

                            Verified Resident 2021 - 2022

                            12/14/2022

                            The complex and community is very nice and in a good area. Noise levels are minimal and administrative practices are painless. I have definitely enjoyed living at Lumen. My only suggestion for potential residents is to keep an eye on the windows during winter as… See More>
                              Manager

                              12/15/2022

                              Lumen Apartments
                              Hi Verified Resident 886080, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                              Review Author Icon

                              Resident 1071668

                              Verified Resident 2022

                              10/3/2022

                              So far after a month of living here it has been a great experience. The staff is awesome and everyone is super nice the service has been a #1. The area is peaceful and to date no issues. The portal is easy… See More>
                                Manager

                                10/6/2022

                                Lumen Apartments
                                Hi Lumen Resident, We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out! Have an amazing day. Sincerely, Teresa Cordova Community Manager

                                Updated Review

                                Review Author Icon

                                Resident 1019034

                                Verified Resident 2021 - 2022

                                9/30/2022

                                Very nice apartment and in great condition with modern appliances. Great amenities such as pool, hot tub, gym, package lockers, pool table, big screen TV. Is close to a nice park and Costco is just across the street.

                                  Manager

                                  10/7/2022

                                  Lumen Apartments
                                  Dear Lumen Resident, We are so happy to read such a great review about Lumen Apartments. We are glad to see you are enjoying our newly renovated amenities and the entire surrounding area. We hope you have an awesome day. Sincerely, Teresa Cordova Community Manager
                                  Review Author Icon

                                  Resident 1049790

                                  Verified Resident 2020 - 2022

                                  7/30/2022

                                  We are very happy living here, the staff is very courageous, and the neighbors are very friendly, the grandkids love hanging out at the pool with us. The center across the street is close for the kids to go hang out, and the main road… See More>
                                    Review Author Icon

                                    Resident 1048526

                                    Verified Resident 2021 - 2022

                                    7/26/2022

                                    It's fine. I don't love it. Lot's of problems like water being shut off. People don't pick up after their pets, dog poop everywhere. Neighbors are fine though, easy to comminicate with about issues. Maintenance team is solid

                                      Review Author Icon

                                      Resident 1039275

                                      Verified Resident 2022

                                      6/25/2022

                                      Daniel R. finished a number of plumbing tasks and made sure that the nails that were inserted in the carpet of my unit were completely hammered in. During the entire visit, he was courteous and showed a great degree of professionalism. He took his time… See More>
                                        Manager

                                        7/21/2022

                                        Lumen Apartments
                                        Hi Verified Resident 1046182, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

                                        Updated Review

                                        Review Author Icon

                                        Resident 844840

                                        Verified Resident 2018 - 2021

                                        1/25/2022

                                        Lumen is in an excellent location. The grounds are pretty clean, and well kept. The area is pretty quiet. The only noise you'll sometimes hear are kids racing on Eubank on the weekends. The maintenance staff always completes requests super fast! That is very appreciated.

                                          Manager

                                          1/27/2022

                                          Lumen Apartments
                                          Dear Lumen Resident, Thank you for your kind review; I am happy to pass along your comments to the maintenance team here at Lumen Apartments. We are happy to hear you enjoy the community and location. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Teresa Cordova Community Manager
                                          Review Author Icon

                                          Resident 987193

                                          Verified Resident 2011 - 2021

                                          1/8/2022

                                          Your response must be at least 201 characters. To proceed without submitting an review, select the opt out question at the bottom of the page.Your response must be at least 201 characters. To proceed without submitting an review, select the opt… See More>
                                            Manager

                                            1/11/2022

                                            Lumen Apartments
                                            Dear Lumen Resident, Thank you for the high star rating. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Teresa Cordova Community Manager
                                            Review Author Icon

                                            Resident 986304

                                            Verified Resident 2021

                                            1/5/2022

                                            I moved to Lumen to be close to work. Proximity has shortened my commute to less than 5 minutes. It's nice being close to stores like Costco, Target, and Best Buy. Fairly nice apartments but it's worth looking elsewhere for a better price.

                                              Manager

                                              1/11/2022

                                              Lumen Apartments
                                              Dear Lumen Resident, We are glad you new home has shortened your commute and made it convenient to shop in the area. We really appreciate your feedback! Sincerely, Teresa Cordova
                                              Review Author Icon

                                              Resident 985296

                                              Verified Resident 2021

                                              12/31/2021

                                              Greystar properties are top noch. They strive to provide residents the best amenities and service. I have lived in several GreyStar properties and Lumen is definitely one of the best. I didnt hesitate to apply site unseen to Lumen because as a GreyStar property I… See More>
                                                Manager

                                                1/5/2022

                                                Lumen Apartments
                                                Dear Lumen Resident, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lumen Apartments and Greystar Property Management. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Teresa Cordova Community Manager

                                                Updated Review

                                                Review Author Icon

                                                Resident 958569

                                                Verified Resident 2021

                                                10/8/2021

                                                Quiet friendly complex. Well maintained with a very friendly and helpful maintenance staff. Leasing staff is highly professional and makes the process very easy and enjoyable. A lot of stores and activities within minutes of the complex. Very happy I chose Lumen as my residence.

                                                  Manager

                                                  10/12/2021

                                                  Lumen Apartments
                                                  Dear Lumen Resident, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lumen Apartments. Thank you again for the great review. Have a wonderful day. Sincerely, Teresa Cordova Community Manager

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 809640

                                                  Verified Resident 2020 - 2021

                                                  10/8/2021

                                                  Lumen has been a great place to live at. The new look makes it feel brand new! The amenities are nice they added a dog wash is great!! Its great living here close to everything the off staff is nice and attentive with the residents.

                                                    Manager

                                                    10/12/2021

                                                    Lumen Apartments
                                                    Dear Lumen Resident, Your wonderful feedback and rating mean a lot to us. We hope you have a fantastic weekend. Sincerely, Teresa Cordova Community Manager

                                                    Features & Amenities

                                                    Parking
                                                    • Carport
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $45. Restrictions: Cats and Dogs Welcome! Maximum of 2 pets per home. No weight restrictions! One-Time Non-Refundable Pet Fee - $250 per pet. Monthly Pet Rent - $45 per pet. Please contact our leasing office for more information about our Pet Policy.. Pet Limit: 2
                                                      Less Info
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                                                    • Cats Allowed
                                                      Fee: $250. Rent: $45. Restrictions: Cats and Dogs Welcome! Maximum of 2 pets per home. No weight restrictions! One-Time Non-Refundable Pet Fee - $250 per pet. Monthly Pet Rent - $45 per pet. Please contact our leasing office for more information about our Pet Policy.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Billiards
                                                    • Business Center
                                                    • Car Charging Stations
                                                    • Charcoal Grills and Picnic Areas
                                                    • Clubhouse
                                                    • Convenient to Interstate 40
                                                    • Convenient to Kirkland Air Force Base and Sandia National
                                                    • Convenient to Shopping
                                                    • Fitness Center
                                                    • Hot Tub
                                                    • Mountain and Pool Views
                                                    • On-Site Maintenance
                                                    • Outdoor Fireplace
                                                    • Package Receiving Service
                                                    • Pet Spa
                                                    • Pool
                                                    • Speakeasy and Karaoke Lounge
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                                                    Leasing

                                                    Our office is currently only open for self-guided and virtual tours at this time. Please schedule yours today. Welcome to Mirabella Heights in Albuquerque, New Mexico. Mirabella Heights is conveniently located close to shopping, restaurants, Interstate 40, and we are just minutes from Kirtland Air Force Base! Enjoy an evening at home with friends on your private patio/balcony with the breathtaking city and mountain views. Come see for yourself what a wonderful property Mirabella Heights is and why our residents love living here! Contact us today!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3295

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 154 number of votes by renters, Lumen Apartments is currently rated 3.7 out of 5 stars.
                                                    Lumen Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Lumen Apartments is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Lumen Apartments is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Lumen Apartments is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Lumen Apartments is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Lumen Apartments is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3.4 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $45
                                                    Restrictions: Cats and Dogs Welcome! Maximum of 2 pets per home. No weight restrictions! One-Time Non-Refundable Pet Fee - $250 per pet. Monthly Pet Rent - $45 per pet. Please contact our leasing office for more information about our Pet Policy.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $45
                                                    Restrictions: Cats and Dogs Welcome! Maximum of 2 pets per home. No weight restrictions! One-Time Non-Refundable Pet Fee - $250 per pet. Monthly Pet Rent - $45 per pet. Please contact our leasing office for more information about our Pet Policy.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    April 2024

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                                                    Lumen Apartments is a 657 - 971 sq. ft. apartment in Albuquerque in zip code 87123. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,355. Nearby cities include Corrales, Rio Rancho, Bernalillo, Los Lunas, and Belen.

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