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The Arbors Apartments

4501 Shepard Rd NE, Albuquerque, NM 87110
4501 Shepard Rd NE, Albuquerque, NM 87110

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The Arbors Apartments

 
 
 
 
 
 

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Ratings & Reviews (110 Reviews)

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Resident 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/05/2021
I moved in May 2020 and have had an upstairs neighbor who likes to blast his music very loud at various times of the especially at night. I have complained over and over management doesn't do anything about it except give him notice of noise violations… See More
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Former Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/02/2021
Cockroaches and the roof fell on a visitor in the bathroom. Tried to leave 45 day notice, but they wouldn't accept it, then claimed it was never left and charge 1.5 times the usual rent for the last month. They are thieves. See More
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Resident 2020
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/08/2020
ITS NOT A GREAT EXPERIENCE LIVING HERE. IT COULD BE BETTER BUT ITS NOT. I'VE HAD TO DEAL WITH ROACHES SINCE DAY 1 OF MOVING IN. THE PEST CONTROL GUY COMES EVERY MONDAY AND THAT DOESN'T HELP. THE APARTMENT IS NICE BUT ITS THE DAMN ROACHES.… See More
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[email protected] • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2019
Literally disgusting just moved in I have bed bug bites all over me. Went to management and they said I was not bed bugs and that they will see if the pest control can come. I cannot even sit on my ouch I see bugs all… See More
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Resident 2014 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/17/2018
If you call the office and leave a message or talk to someone DON'T expect a return call. I've called for multiple issues and/or questions and left a message but no one returned my call. When I did speak to someone about an issue I was… See More
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serevol • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/09/2017
In a word: BUGS. The place is overrun with roaches. Also, I had bed bugs at one point, but they did seem able to get rid of those, though I have heard others say they weren't so lucky. Some of the neighbors are pretty scary. Cops… See More
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DerekHolt • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/07/2016
This complex has a BED BUG problem that the managers REFUSE to handle properly. In the single year I lived at the Arbors, my unit was treated 5 times for BED BUGS because they REFUSE to treat the entire building, WHICH IS REQUIRED BY LAW! Stay… See More
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Resident 2016
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/05/2016
Very fairly priced and great spot to live. See More
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Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/01/2015
The staff is decently friendly and they can get you in right away in a pinch, besides that... theres the HUGE ROACH PROBLEM. All of the apartments are infested and when you pull your car up outside you can see them scatter. We mop our floors… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/03/2015
The worst complex I've lived in. Roach infestation inside walls, behind cabinents, under counters, etc. Staff never answers phone or returns calls. Very noisy and messy in the courtyard. Gravel rocks everywhere you step from kids playing. Night security never answers. The laundry room-couple washers and… See More
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melb3 • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/15/2015
I love this apartment complex! Just moved in and already made some friends! I had another apartment lined up and they dropped the ball on me completely! I went to the Arbors and they got me approved and moved in the same day! Coming all the… See More
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The Arbors Apartments Manager

08/24/2015

We thank you for your posting and will continue to offer you the best service possible. Please feel free to let us know if there is anything more we can do to help make your time at the Arbors Apartments the best possible.

Ryapan • Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/29/2015
Truly a quiet & friendly place to live. Professional & courteous office staff, prompt maintenance, responsible pet owners. I've lived at Arbors since 2013 and haven't found a complaint yet Plus my kids love the pool !!!!!! See More
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 Verified Resident 136155vrp 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/12/2015
The location of this complex is its primary asset..close to everything and anything...the staff and maintenance people are the best..always responsive and interested in maintaining a safe and attractive environment and fostering community participation...renewing our lease for another year !!! See More
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The Arbors Apartments Manager

05/11/2015

We are so happy YOU chose to renew your lease with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency.

 Verified Resident 57352vrp 2010 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/10/2015
A friend of mine threated to report the complex to the Health Department because every time she visited she spotted dog feces in the gravel or grass around the building so I stopped inviting her over or I'd meet her at her car so she didn't… See More
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The Arbors Apartments Manager

03/17/2014

Thanks for providing your feedback. Our staff always strives to provide excellent service and we're glad it shows. We will consider your suggestions and thank you for your continued residency. Regards, Adrienne Montoya, Property Manager, The Arbors Apartments

Jessica Sparks • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/02/2015
Awful staff, very unprofessional and very shady when it comes to moving out at the end of lease agreement. The apartments are infested with roaches and maintenance is never on top of repairs. The buildings are very old and everything can be heard down to the… See More
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The Arbors Apartments Manager

05/11/2015

Thank you for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. We would like to address your specific concerns and strongly encourage you to contact us at (505)881-5000. We look forward to speaking with you soon.

 Verified Resident 134181vrp 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/12/2015
Staff was very helpful and available to answer all my questions right away. They made me feel very comfortable and informed from the beginning, and helped me get into an apartment the same day! All the good things I was told about the complex has so… See More
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The Arbors Apartments Manager

05/11/2015

The entire staff here at The Arbors would like to thank you for the great review. This shows us that all our hard work to ensure your experience does not go unnoticed!

Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/02/2015
Thinking of moving my family in the arbors. We saving for a house do they open the pool hear for kids. Will my car be safe and is there really a big bug problem or did they take care of it. See More
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The Arbors Apartments Manager

02/02/2015

Hello! Thank you for inquiring about The Arbors Apartments. We would be more than happy to give you specific information on our apartment homes. Please contact us at our leasing office (505)881-5000. You can also visit our website at www.ArborsAlbuquerque.com.

 Verified Resident 123350vrp 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2015
It was all good the staff went out of there way to show me the apartment 2x and they made sure i was able to get on the ground floor due to my congestive heart failure. I love that would have been able to bring my… See More
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The Arbors Apartments Manager

02/02/2015

We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and even luckier to have residents like you. Thank you again for your comments, as well as your continued residency. The Arbors Management :)

 Verified Resident 92268vrp 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/22/2014
I needed something quickly when I was searching for an apartment, and found this place. I wish I had had more time to find a better place because this one is not worth what I'm paying. Although the rent seems okay, its not worth the quality… See More
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The Arbors Apartments Manager

08/26/2014

We appreciate any feedback for our property. We hope you can come into the office and give us more specific feedback on how we can improve. Thank you. The Arbors Management

Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/17/2014
The residents are always right. This is such a horrible place to live at. I was extremely happy to leave once my lease ended. The staff is completely lazy in every way. These apartments are very much infested. I hated living here. I was so miserable… See More
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The Arbors Apartments Manager

02/02/2015

Thank you for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. We would like to address your specific concerns and strongly encourage you to contact us at (505)881-5000. We look forward to speaking with you soon. The Arbors Management

Prospective Resident Visited 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/17/2014
I refuse to move in after reading the reviews and experiencing these apartments first hand. The models are way different from the actually apartment they give you. They have more upgrades. None of them are the same. The apartment I seen was so infested. I seen… See More
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The Arbors Apartments Manager

02/02/2015

Thank you for sharing your concern. Our residents come first to us, so we would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at (505)881-5000. We look forward to speaking to you and coming up with a solution. The Arbors Management

 Verified Resident 117259vrp 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/11/2014
My move in experience has been wonderful and the office staff has been extremely helpful with any questions or concerns that we have had. Also, this location is very close to main streets in Albuquerque (San Mateo and Candelaria) yet it is also tucked away into… See More
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The Arbors Apartments Manager

02/02/2015

The entire staff here at The Arbors would like to thank you for the great review. This shows us that all our hard work to ensure your experience here is a great one does not go unnoticed! We're glad you're enjoying the convenient location, too! The Arbors Management :)

Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/11/2014
I've lived at the arbors for about 2 years and i have to say that the staff is super friendly. The office staff is always glad to help me and answer any questions I may have., and their ,maintenance workers are extremely helpful. Not only have… See More
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The Arbors Apartments Manager

02/02/2015

Thank you for your kind comments. We love talking to our residents so feel free to visit us anytime. We hope to see you soon!

Prospective Resident Visited 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/09/2014
After reading the reviews I've changed my mind about moving into these apartments. Everything about them just sounds upsetting I feel sorry for the residents living here. I've experinced bad service before but this sounds worse then what I've went through and I don't want to… See More
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The Arbors Apartments Manager

12/10/2014

Hello, We encourage you to come to our rental office and check out the property. Please give us a call and we would be happy to give you a tour. The Arbors would be a great home, and we would be happy to show you that! Thank You The Arbors Management

Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/09/2014
This Apartment complex doesn't even deserve A star. The whole staff is beyond RUDE especially ------.!!! They are not helpful what so ever. They are beyond lazy. If you need something fixed it takes forever and a day to get someone out. If your appliances mess… See More
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The Arbors Apartments Manager

10/24/2014

Hello, Thank you for reaching out to us concerning these issues! We are sorry to hear that you are frustrated, but we have done, and are doing, our best to respond to your requests as promptly as possible. Our team is happy to work with you to make you comfortable with us at The Arbors. If you would like an explanation concerning the pet policy that applies to all residents or would like to discuss any other issues with us, we invite you down to our leasing office at your earliest convenience. We look forward to speaking with you, soon! Thank you!

 Updated Review
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·

Features & Amenities

Laundry

  • Laundry On-Site

General

  • Air Conditioner
  • Balcony
  • Fitness Center
  • Hard Wood Style Vinyl Flooring on First Floor
  • On-Site Maintenance
  • Pool
  • Refrigerator

Pets

  • Cats Allowed
    Pet Limit: 2
    Comments: Pet Fee $150 (one time Fee)Pet Deposit $150 (Refundable) Pet Rent $25 (monthly, per pet)
  • Dogs Allowed
    Pet Limit: 2
    Comments: Pet Fee $150 (one time Fee)Pet Deposit $150 (Refundable) Pet Rent $25 (monthly, per pet)

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $570

  • SQ. FT.

    288

  • Available
    Avail.

    N/A

  • Model

    Studio - Small

  • Price
    Price

    $585

  • SQ. FT.

    440

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $675

  • SQ. FT.

    451 - 611

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $750

  • SQ. FT.

    576

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

D
CSC Management
VIEW 15 COMMUNITIES

If you are looking for a quiet retreat tucked away in a residential neighborhood yet close to everything the vibrant city has to offer, come discover The Arbors Apartments. Our pet-friendly community offers studio, one and two-bedroom apartment homes at affordable prices in the heart of Albuquerque. Close to downtown, uptown, the University of New Mexico, public transportation, the I-25 and I-40 freeways, local restaurants, and grocery stores, The Arbors is a great place to call home. Our spectacular location is one of the best in Albuquerque.Relax by one of our three sparkling pools, or work up a sweat in our fitness center. We have three on-site clothes care facilities and an on-site Pet Park.Choose from a variety of spacious floor plans that feature air conditioning, wood flooring, plush carpeting, high-speed Internet access, fully equipped kitchens, large closets and more. Enjoy the view of our beautiful grounds or mountains from your private balcony or patio.Our on-site management team is here to make your life easy. Come home to The Arbors Apartments and experience the relaxed lifestyle you deserve. Schedule a tour today with one of our welcoming leasing team members.

Office Hours

  • Sunday: 12:00 PM - 04:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

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Is there Wi-Fi

Monicachico · November, 04 2018
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Frequently Asked

What are noise levels like at The Arbors Apartments?
The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Arbors Apartments?
The community is rated 2.3/5 stars, signifying moderate satisfaction on average.

How safe is The Arbors Apartments?
The community is rated 1.7/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.3/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.7/5 stars, which is considered being moderately effective on average.

Who manages The Arbors Apartments?
CSC Management

What is the pet policy at The Arbors Apartments?
Cats Allowed
Pet Limit: 2
Comments: Pet Fee $150 (one time Fee)Pet Deposit $150 (Refundable) Pet Rent $25 (monthly, per pet)
Dogs Allowed
Pet Limit: 2
Comments: Pet Fee $150 (one time Fee)Pet Deposit $150 (Refundable) Pet Rent $25 (monthly, per pet)

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath


The Arbors Apartments Gallery

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The Arbors Apartments is a 288 - 611 sqft apartment in Albuquerque in zip code 87110. This community has a Studio - 2 bedroom, 1 bathroom, and is for rent for $570 - $750. Nearby cities include Rio Rancho, Bernalillo, Los Lunas, and Belen. 87108, 87109, 87106, 87112, and 87107 are nearby zip codes.

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The Arbors Apartments

Provided by Property Management

Management Photos (28)

  • (Manager photo uploaded on 09/30/2020) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
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  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 12/31/2019) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 03/24/2021) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 03/24/2021) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 03/24/2021) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 03/24/2021) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 03/24/2021) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 03/24/2021) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 03/24/2021) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 03/24/2021) Image of The Arbors Apartments in Albuquerque, NM
  • (Manager photo uploaded on 03/24/2021) Image of The Arbors Apartments in Albuquerque, NM

Provided by Other Residents

Resident Photos (9)

  • (Resident photo uploaded on 10/18/2014) Image of The Arbors Apartments in Albuquerque, NM
  • (Resident photo uploaded on 12/09/2014) Image of The Arbors Apartments in Albuquerque, NM
  • (Resident photo uploaded on 12/09/2014) Image of The Arbors Apartments in Albuquerque, NM
  • (Resident photo uploaded on 12/09/2014) Image of The Arbors Apartments in Albuquerque, NM
  • (Resident photo uploaded on 12/09/2014) Image of The Arbors Apartments in Albuquerque, NM
  • (Resident photo uploaded on 07/15/2015) Image of The Arbors Apartments in Albuquerque, NM
  • (Resident photo uploaded on 07/15/2015) Image of The Arbors Apartments in Albuquerque, NM
  • (Resident photo uploaded on 07/15/2015) Image of The Arbors Apartments in Albuquerque, NM
  • (Resident photo uploaded on 09/04/2019) Image of The Arbors Apartments in Albuquerque, NM
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