Number of reviews in the past 365 days | 13 |
Percentage of reviews responded to | 92.31% |
Average time to respond to reviews | 6.62 days |
Contact Property
Villa Hermosa Apartments
2600 Americare Court NW
Albuquerque, NM 87120
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 13 |
Percentage of reviews responded to | 92.31% |
Average time to respond to reviews | 6.62 days |
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you would be willing to contact the office I would love to speak with you regarding your concerns. You can reach me at 505.352.9594 or via email at [email protected] Thank you. Sincerely, Mike Doyle Community Manager Villa Hermosa Apartments
Thanks for taking the time to leave a review. If we can possibly assist you with this or have any further questions, please don't hesitate to reach out. Thank you again for your review.
Hello, Firstly, thank you for taking the time to give us this feedback and review. I am happy to hear that you are enjoying the location and have been able to make connections with your fellow residents. I would love the opportunity to connect so we can talk more about the issue you brought up. Please give me a call at 505.352.9594 and we can discuss. Thank you again for taking the time to give us this valued feedback and for being a resident here at Villa Hermosa. Warm Regards, Mike Doyle Community Manager
Tthank you for your kind review; we are happy to pass along your comments to the team here at Villa Hermosa!
Thank you so much for your positive comments about Villa Hermosa! We are always more than happy to assist you if anything else comes up. Take care!
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (505) 352-9594 so we may identify ways to improve your experience.
Thank you again for taking the time to let us know how we did. If you have any further concerns please do not hesitate to reach out and we will do our best to get everything addressed in a timely manner. We hope you have a great day!
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you so much for your positive comments about Villa Hermosa! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your time here at Villa Hermosa. If you have further needs or questions, please reach out! Thank you.
Thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Thanks for sharing your opinion of Villa Hermosa, Verified Resident 638208! We appreciate you choosing to make your home with us. We enjoy serving our residents, and your kind words made our team's day particularly rewarding.
We're disappointed to hear of the negative experience you had at our property. We would like to work towards a resolution, so if you are willing, please reach out to us at (505) 352-9594 to discuss this further. Thank you.
Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at Villa Hermosa, and hope that we continue to meet your expectations. We hope you have a wonderful day, and look forward to seeing you soon.
Thanks for sharing your opinion of Villa Hermosa! We appreciate you choosing to make your home with us. We hope you have a wonderful day, and look forward to seeing you soon.
Verified Resident 661723, thank you for reaching out to us with your concerns. We would like to discuss how we can improve your experience as a resident here at Villa Hermosa. Please let us know when you are available so that we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
We appreciate you taking the time to share your experience, Verified Resident 657164. We would like to discuss your concerns in greater detail, and explore how we can ensure that you enjoy your full living experience here at Villa Hermosa. Please contact us at 505.352.9594 or email me directly at [email protected] We are eager to speak with you.
Verified Resident 644720, thanks for your feedback! We at Villa Hermosa always enjoy hearing from residents, and we appreciate your thoughtful comments. We enjoy serving our residents, and your kind words made our team's day particularly rewarding.
Thanks for sharing your opinion of Villa Hermosa, Verified Resident 635168! We appreciate you choosing to make your home with us.
Verified Resident 634874, thank you for leaving this detailed feedback about your experience as a resident of Villa Hermosa. We hope that you will give us the opportunity to resolve this situation to your satisfaction, and invite you to give us a call at 505-352-9594, send us a message at [email protected], or stop by our leasing office anytime. We look forward to hearing from you.
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Welcome home to Villa Hermosa! With one of the best locations on Albuquerque's west side, Villa Hermosa offers spacious 1, 2, and 3 bedroom apartment homes with great features such as full size washer and dryer connections, modern kitchens with plenty of cabinet and counter space, open and inviting living spaces, and patios and balconies with extra storage outside. Our gated community features a brand new playground, newly remodeled swimming pool, lush landscaping, and on-site clothes care center. Located just seconds from I-40, and within footsteps of shopping, dining, and entertainment, we've got the best location in town. So stop looking, and start living! Give us a call or drop by...our professional leasing team is ready to welcome you home!
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Contact Property
Villa Hermosa Apartments
2600 Americare Court NW
Albuquerque, NM 87120