Review History for Verified Resident 775874

Villa Hermosa Apartments


Updated Review

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Resident 775874

Verified Resident 2018 - 2020

9/4/2020

The neighbors are quiet, multiple cars have been vandalized and management said they are working with APD and security but both are rarely on the property. The gate is always broken and left open. Office staff are rude, maintenance requests are not completed in a timely manner. Maintenance is always professional and courteous to residents.
    Manager

    9/5/2020

    Villa Hermosa Apartments
    We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (505) 352-9594 so we may identify ways to improve your experience.
    1 Previous Review

    Previous Review

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    Resident 775874

    Verified Resident 2018 - 2020

    6/5/2020

    Poor, maintenance is slow to respond to requests unless you call and complain constantly. Appliances are replaced with other old appliances. Park at your own risk should be posted, many vehicles have been vandalized. The gate is never closed anyone can come in as they please. Security only checks on the office and stickers cares, does not keep the complex safe.

      Review 48 out of 65

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