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Resident · 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/24/2018
Villa Serena is a great community! I've lived here only a couple of months now, but I have submitted a couple of minor maintenance requests, and they responded right away. The small issues have been resolved very quickly, and done right the first time, before they become major problems. The current manager is great! She is friendly, organized and very professional. I love the landscaping too. The grounds, the laundry room and pool are also very well cared for and I feel April (Mgr.) takes her job seriously--great customer service! I would definitely recommend anyone looking for a lovely, smaller-size homey apartment community to check out this place. I've had a very positive, wonderful experience so far. I've lived in other complexes, and first impressions are using the lasting ones. Villa Serena management is very refreshing. Very nice place and people! -Pam G.
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