Review History for anonymous

Woodberry Height


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anonymous

Resident 2012 - 2015

5/25/2017

The new manager is aweful ( I wanna say her name is Kathy?) I absolutely loved living there when Amy managed but we moved out at the end of 2015 after we noticed the utility cost spiking! Our bill averaged out to be one hundred dollars extra a month after she took over. She gave us the reason that nobody was paying enough to begin with and said the tenants were now going to be responsible for splitting the cost of the lights that ran under the large fountain and the parking lot lights. When we lived there after 2 years under Amy as the manager we ended up transferring from a 2 bedroom to a 1, and the unit we moved in to was do for an upgrade as the 6 year old carpet needed to be removed and switched to wood. Amy gave us the choice to either wait a month for the changes to be made or we could move immediately and not get the upgrade. We chose to move immediately and stayed living there for 1 year. After we moved out the new manager ended up billing us $950 to replace the carpet!! It was due for an upgrade years before we left and they ended up putting down the wood floors in that unit when we left anyway and still held us responsible for "replacing the carpet" of course we didn't pay. They also billed us for a last month of rent late payment which we payed right on the first of the month and had proof of it! ( you have until the 3rd and she tried to say we paid on the 4th) we know they have a camera in the office that we dropped if off in and called her to resolve the issue she could just check her security footage. She refused to do so, called my husband a liar and hung up on us. Horrible new management!

    Review 1 out of 12

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