I am a big stickler about reading reviews before diving into something when money and a contract are involved. I read the reviews on here and was nervous about living here. When we moved in, I am not going to lie, I was so impressed. All I thought about during the first couple of months was how wrong everyone was about this place. Maybe the read the reviews and fixed their problems??? We quickly learned the answer was no. The "handyman" is so lazy and just walks around to look busy. When you need their help, they do the bare minimum. Terra the manager is the most lazy of all. SHE IS NEVER FREAKING THERE. Its a rule that you MUST report to her if you need any work done. We had a lot but of course non of it gets done when you have to report it first and she isn't there to take the report. When the freeze happened, they refused to call a plumber for all the pipes that burst. They wanted to do it themselves so they shut off the entire property's water until each pipe was fixed. We were without water for over a week and had to go stay with my parents. No, they did not deduct any amount on rent. The entire time, Terra was never found. I even called the news station about it because it was to the point that the apartment was non-livable. I know of many other people who also had to leave and live somewhere else for the week.
Everything here was so bad that we opted out of our lease early. They can keep the freaking money, we don't care at this point because it was THAT BAD. Please don't choose to live here, whatever you do.