March 1, 2013
Willow Brooks Apartments
Management Office 3260 Venus Street
Las Cruces, NM 88012
Hi Debbie,
Thank you for making my time at Willow Brook so enjoyable; your professional attitude and approach to property management was evident each time we had contact. You addressed each concern I had (which were very few) in a timely and straightforward business manner.
When I moved to Willow Brook Apartments, I was recently widowed and your delightful personality helped make my transition to a single life much easier. Your warm and friendly greetings were always a bright spot in my day. My Willow Brook apartment is lovely and I enjoy it but you helped make the apartment a home during this transitional time. Thank you.
Please share this letter with your manager; I want them to know you are an asset to their property management team.
Sincerely,
A.C.