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Via Vista


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anonymous

Resident 2019

3/14/2019

Shady staff. Apartment was unclean when I moved in and I made a complaint on DAY 1 of move in. Nothing has been done. Made a complaint on DAY 2 after I inspected the place further. Received threats back from the manager instead of them dealing with the complaints. Staffing here is ridiculous. Once they get your money, you are on your own. Avoid this place entirely. The apartments are rundown, poorly maintained, and stink horribly. I am having to hire a professional cleaning crew on my own dime to make it livable due to threats received by management if I attempted to back out of my lease. For the price, you would think they would have the place well maintained at least. List of issues I have encountered below: --Carpets are worn out with patches all over the place --Carpets are not clean; visible dirt in random spots --Walls are poorly painted; visible spots with different color paint and chips everywhere --Window frames are loose and start coming off when trying to open them --Window blinds are in poor condition; bent and broken and hard to open --All surfaces are smeared and dirty like a dirty rag was used to clean everything --The place wreaks horribly of some old cleaner, almost resembling a mothball smell --All water surfaces (sinks and such) have thick calcification built all over them --Freezer had leftover ice cream (or chocolate or something) smeared in it --Mirrors on closet doors are pitted and chipped

    Review 1 out of 4

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    Via Vista

    March 2024

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