Valle Encantada Apartments
#12,639 #2 #61

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Valle Encantada Apartments

2001 S Sunset Avenue, Roswell, NM 88201
(20 Reviews)
$702 - $847/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 1.5 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C-
C-

Renter Ratings

A

Review Ratings

Noise

4.0

Grounds

4.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D-

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Valle Encantada Apartments Reviews

(20)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2018 - 2023

5/26/2023

New management

I’ve lived here for 5 years, the previous manager just seemed to stop showing up. The new girl in the office seems like she’s trying to make things nice around the complex and a few improvements have started. The rent is low and utilities are… See More>
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    anonymous

    Resident 2021 - 2022

    8/14/2022

    Bad Management, Maitanence, and very dirty.

    The first day we moved in the apartment was very dirty! The cabinets were filled with crumbs and sticky residue, the air vents and vent about the stove were all covered in thick residue and dust. The floors in the bathroom were and are chipped,… See More>
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      Dondondiago

      Resident 2022

      6/24/2022

      DO NOT MOVE HERE

      DO NOT MOVE HERE I REPEAT DO NOT MOVE HERE LANDLORD SAID APARTMENT WAS CLEAN AND MOVE IN READY ITS ROACH INFESTED AND MICE INFESTED THERE WAS HUMAN FECIECS ON THE BACK OF THE DOOR AND SAID THE CARPET WAS SHAMPOOED IT WAS NOT I… See More>
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        anonymous

        Resident 2019 - 2022

        1/10/2022

        Having lived here going on 4 years, it's been increasingly frustrating. The landlady is slow to respond if at all, she almost never answers her phone or is in the office. The plumbers are out here an almost daily basis shutting water off to the… See More>
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          anonymous

          Resident 2015 - 2016

          10/19/2016

          Manager is not available on a regular basis in the office. Have had multiple prospective applicants appoach me wondering when the office will be open.Have had to respond to them that we don't know when she will be in. It is policy to write… See More>
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            anonymous

            Resident 2015 - 2016

            4/28/2016

            I read the other reviews and decided to try these apartments out. I've had no problems with the manager, whenever I need something fixed Jana gets to it as soon as possible. (Usually no longer than 3 days) I go to school and only work… See More>
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              anonymous

              Resident 2012 - 2015

              3/5/2015

              These apartments have alot to be said. They are very outdated. Our bathroom tiles were cracking off and nothing was done. Dishwasher never worked. To get anything fixed takes weeks and that's if you can get ahold of the manager. She never answers her phone.… See More>
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                anonymous

                Resident 2009 - 2013

                6/11/2013

                The apartments are old with original flooring in many. I've lived in mine for four years and I still have the same huge gaping hole in my kitchen floor that they never fix. My dishwasher won't even turn on and I got tired of calling… See More>
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                  cmgabriel

                  Resident 2011 - 2012

                  8/16/2012

                  I lived in Valle Encantada Apts. from Sept. 2011 to May 2012. The apartment manager is awesome. I needed a place to live fast and she helped me move in as soon as possible. The bedroom was a really nice size with… See More>
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                    anonymous

                    Resident 2011 - 2012

                    4/9/2012

                    could use care..

                    When i first moved in to these apartments the landlady tody me that the stairs were gonna be fixed the next day. That was in October. So from then on they had been getting worse can't tell you how many times i've tripped or twisted… See More>
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                      anonymous

                      Resident 2012

                      2/17/2012

                      MOVE HERE AT YOUR OWN RISK!!!!

                      I have lived here for quite some time, so I have seen a fair amount of people move in and out of here. First thing I want to say is, if you don't mind loud, brawling, trashy, disgusting people living around you, apply here… See More>
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                        goner1957

                        Resident 2011

                        12/5/2011

                        Kicked out

                        I rented an apartment there and the landlady is some kind of ---- Hilter person. That did not like my visitors and her family lived next door and her brother in law beat up her sister all the time so go judge me. Glad to leave and NO… See More>
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                          Unhappy4111

                          Resident 2011

                          11/18/2011

                          Shady Management...

                          At first I thought this was a great place to live despite all the negative comments I read about. Well to start out, my mom had two strokes, I lost my job, and got behind on rent. Management worked with me and I was grateful.… See More>
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                            anonymous

                            Resident 2010

                            9/5/2010

                            HORRIBLE MANAGER

                            I currently live here I am so mad. I was 9 months prego during the summer and they would not fix my air conditioner. That is just among a few things that don't work. She promised us a 3 bedroom twice and she gave it… See More>
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                              anonymous

                              Resident 2009

                              5/17/2009

                              Find It Hard to Believe What I've Read..

                              I currently live in the Valle Encantada Apts. Before moving in, I read the reviews online and was a bit apprehensive, but since there aren't alot of options in Roswell, and I had to have a place to live, I took the chance. I'm glad… See More>
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                                anonymous

                                Resident 2008 - 2009

                                4/19/2009

                                DO NOT MOVE HERE!!!

                                If you move into the Valle Encantada Apartments, mark my words, you WILL be sorry. The apartments are very outdated, the appliances are ancient and unsafe. The dishwasher we had never worked. The apartment was thoroughly disgusting when we moved in, but we didn't have… See More>
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                                  anonymous

                                  Resident 2008 - 2009

                                  1/13/2009

                                  Worst Manager EVER!!!

                                  If you like feeling like you are still living with your parents then this is the place for you!!! Julie, the manager thinks she can control the tenants!!! She spies on you, she goes thru the mailboxes, and there have been numerous reports of her… See More>
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                                    anonymous

                                    Resident 2008 - 2009

                                    1/3/2009

                                    DON'T LIVE HERE! ROACHES! ABUSIVE MANAGER! BREAK-INS!

                                    If you have any other options for places to stay in Roswell, choose any of them over the Valle Encantada. I moved in there because nobody else had any openings at the time and I moved out as fast as I could. These are the… See More>
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                                      anonymous

                                      Resident 2008

                                      9/1/2008

                                      Horrible Manager

                                      This manager is horrible! She has verbally assaulted tenants,physically assaulted tenants and guests,She does not keep up with maintenance, apartments are seriously outdated with old appliances, which holds no minimum to the lack of management, staff, security, and maintenance. On a scale of 1 to… See More>
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                                        shadowwalker14

                                        Resident 2006

                                        2/13/2008

                                        Awful manager worst ever.

                                        This manager, Julie has done everything fron physically assaulting residents to being dishonest. How this place hasent been sued yet is beyond me.… See More>

                                          Features & Amenities

                                          Laundry
                                          • Laundry On-Site
                                          Pets
                                          • Dogs Allowed
                                            Deposit: Required. Weight Limit: 25lbs
                                            Less Info
                                            More Info
                                          • Cats Allowed
                                            Deposit: Required
                                            Less Info
                                            More Info
                                          Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                          Questions & Answers (1)

                                          Anonymous
                                          Asked on: 03/19/2018
                                          Q: Are there surveillance cameras on site?

                                          Frequently Asked

                                          Based on 20 number of votes by renters, Valle Encantada Apartments is currently rated 2.2 out of 5 stars.
                                          Valle Encantada Apartments is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                          Valle Encantada Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                          Valle Encantada Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                          Valle Encantada Apartments is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                          Valle Encantada Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                          Valle Encantada Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                          Dogs Allowed
                                          Deposit: Required
                                          Weight Limit: 25lbs
                                          Cats Allowed
                                          Deposit: Required
                                          1 Bed, 1 Bath
                                          2 Beds, 1.5 Baths

                                          Check Availability

                                          Valle Encantada Apartments

                                          May 2024

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                                          Beds

                                          0

                                          Baths

                                          0

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                                          Valle Encantada Apartments is an apartment in Roswell in zip code 88201. This community has a 1 - 2 Beds, 1 - 1.5 Baths, and is for rent for $847. Nearby cities include Dexter, and Artesia.

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