Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Contact Property
Vizcaya
2500 Sawmill Road
Santa Fe, NM 87505
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
To our valued resident, We thank you for taking the time to leave such a nice review and 5 Star Rating for our community in Santa Fe, NM! Erin and the entire Vizcaya Staff are passionate about providing a quality lifestyle experience for all our residents and we are so glad to know you are happy. Please let us know if you have any questions or needs anytime. We thank you again. Feliza Shields Community Manager
Thank you for taking the time to leave your feedback and a rating for our community in Santa Fe, New Mexico. We take all comments and reviews very seriously and want to make sure you know you are being heard. The entire Vizcaya Team takes great pride in providing a positive apartment living experience with fast friendly service, amazing amenities, and that we care about all our residents. We are deeply sorry to see that you have had an unfavorable impression and would love to learn more. Please contact me at your convenience so we can work with you resolve any issues as quickly as possible. We are here to help and grateful for your residency. Best regards, Feliza Community Manager
Dear Kyle, We want to thank you for taking the time to write a review and rating for our community in Santa Fe, New Mexico. We can certainly appreciate your frustration and apologize for any unfavorable experience you have had at Vizcaya. Your comments help us better improve our customer service and we take each one very seriously. Please contact me at your earliest convenience so we can discuss in further detail. Our entire team works very hard and we appreciate you as our resident. Best regards Feliza Shields
To our valued resident, We thank you for taking the time to leave such a nice review and 5 Star Rating for our community in Santa Fe, NM! Erin and the entire Vizcaya Staff are passionate about providing a quality lifestyle experience for all our residents and we are so glad to know you are happy. Please let us know if you have any questions or needs anytime. We thank you again. Feliza Shields Community Manager
$1,150 - $1,500
634
3 Units
A1E
$1,150 - $1,595
651
4 Units
A2E
$1,210 - $1,725
712
3 Units
A1
$1,310 - $1,760
952
10 Units
B1
$1,330 - $1,675
968
2 Units
B1E
$1,465 - $2,010
1,046
2 Units
B2
$1,850 - $2,120
1,198
1 Units
C1
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Contact Property
Vizcaya
2500 Sawmill Road
Santa Fe, NM 87505