Promontory Point
#11,389 #20 #84

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Promontory Point

360 North Arroyo Grande, Henderson, NV 89014
(44 Reviews)
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Floor Plans & Pricing

1 Bedroom

Como Grande

1 Bed, 1 Bath | 735 sq. ft.

See Floor Plan Details

Lugano

1 Bed, 1 Bath | 650 sq. ft.

See Floor Plan Details

2 Bedrooms

Ascona

2 Beds, 2 Baths | 1,056 sq. ft.

See Floor Plan Details

3 Bedrooms

Campione

3 Beds, 2 Baths | 1,176 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

4.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Promontory Point Reviews

(43)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2023

10/2/2023

Extremely happy with choice

Promontory Point has been wonderful decision to move here from S.Cal. Apartments are very nice,washer/dryer(whirlpool) stainless steel in kitchen. Had a problem with fridge when first moved in and Lucinda replaced within a few days . The staff and neighbors say hi when I'm walking… See More >
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anonymous

Resident 2022

8/21/2022

Never recommend

I live there for eight months.The neighbors are terrible, walk like monsters during nights and days. The office manager says they are not responsible for upstairs noise and I have to call the police. Also, they change the rules whenever they like. Can not wait… See More >
    Manager

    8/22/2022

    Promontory Point
    Hi Bahareh, I sincerely regret to hear that you have been experiencing these concerns with your neighbors. We want all of our residents to feel comfortable in their homes and do our best to address these concerns whenever they come up. I am happy to discuss your concerns you may have in more detail. Please feel free to contact me at (702) 434-4995. Look forward to speaking with you Bahareh.
    Review Author Icon

    anonymous

    Resident 2017 - 2021

    3/16/2021

    I love the location, it is very affordable for the quality of the apartment and the amenities. We absolutely love the new vinyl floors! The front office is incredibly helpful and responsive - and the maintenance is always timely. Also, there are some nice grassy… See More >
      Manager

      3/17/2021

      Promontory Point
      Dear resident, Thank you so very much for the 5-star rating of Promontory Point! We're glad to see you are having such a great experience. We truly value and appreciate your feedback. Please do not hesitate to let us know if we can be of service.
      Review Author Icon

      anonymous

      Resident 2020 - 2021

      2/23/2021

      Really enjoyed living here. If it wasn’t for my job relocating i would of definitely renewed my lease. The location is perfect close to everything , the office staff was always very friendly and maintenance crew were very quick to resolve any issues. I would… See More >
        Manager

        2/25/2021

        Promontory Point
        Thank you for the amazing five-star rating! It's great to see you're having a wonderful experience at Promontory Point and we hope you'll let us know if you ever have any questions or concerns - we're always happy to help! Thank you again. Best wishes to you in your new home!
        Review Author Icon

        anonymous

        Resident 2020 - 2021

        2/22/2021

        I moved here from out of state last year with my family. The apartment is a roommate style floor plan which is perfect for us. Our daughter's school is right across the street so is very convenient. Maintenence is always very friendly and helpful. The… See More >
          Manager

          2/23/2021

          Promontory Point
          Dear resident, Thank you for this awesome 5-star review of Promontory Point! Providing amazing customer service to everyone who walks in our door is one of our top priorities! Have a wonderful day and we look forward to your moving in!

          Updated Review

          Review Author Icon

          anonymous

          Resident 2019 - 2021

          2/18/2021

          I have lived at Promontory Point for 2 years now. I love how close it is to my son's school, and my job. Also it is super close to the mall and Target which I love! Being a single mom I am not to handy… See More >
            Manager

            2/23/2021

            Promontory Point
            Dear resident, Thank you so very much for the 5-star rating of Promontory Point! We're glad to see you are having such a great experience. We truly value and appreciate your feedback. Please do not hesitate to let us know if we can be of service.
            Review Author Icon

            anonymous

            Resident 2017 - 2020

            2/1/2021

            Office staff is cold, rude & not friendly at all once they get you in the apartment. Office staff parks in handicap spots although they do not have handicap plates or tags. Neighbors car was stolen due to insufficient security. A lot of the Patios/balconies… See More >
              Manager

              2/2/2021

              Promontory Point
              Dear resident, we would like to apologize for your experience at Promontory Point. We’re known for providing first-class customer service, and we regret that we missed the mark. Please give us a call at 702-434-4995 at your earliest convenience. We look forward to speaking with you and exceeding your expectations in the future.
              Review Author Icon

              anonymous

              Resident 2020

              5/25/2020

              Great location and price (at least for the 3 bedroom apartment split three ways)! There is plenty of extra parking for guests. The office staff and the maintenance staff respond really quickly, are friendly, and are helpful for resolving issues! A couple downsides: There's a… See More >
                Manager

                5/28/2020

                Promontory Point
                Thank you for your review, we appreciate you taking the time to leave feedback! Please do not hesitate to let us know if we can be of service, we're always happy to help! Have a great day.
                Review Author Icon

                anonymous

                Resident 2015 - 2020

                1/29/2020

                Many cars stolen in last 8 years by building #1. Car windows broker out. Cars speeding in parking lot. Loud dogs. MANAGMENT won't do anything about the noise. Police got involved cause there security won't do anything. One guy stolen a car and ask me… See More >
                  Manager

                  8/3/2020

                  Promontory Point
                  We value resident feedback and would welcome the opportunity to address any concerns you may have in greater detail. Please feel free to give our team a call at your earliest convenience. We hope to work together to improve your rating of our community.
                  Review Author Icon

                  anonymous

                  Resident 2019

                  12/31/2019

                  I love the location and large closets. My apartment has new appliances and flooring. The staff here is the best! Very quiet area. Great schools! Close to freeway I would definitely recommend promontory Point

                    Manager

                    1/2/2020

                    Promontory Point
                    Thank you so much for the five stars! We’re so glad to hear that you’ve enjoyed our spacious homes and friendly customer service. Our team is always happy to chat, so feel free to drop by the office and let us know if there's anything you need -- we want to make sure you keep loving life in our Promontory Point community!
                    Review Author Icon

                    anonymous

                    Resident 2018 - 2019

                    12/29/2019

                    I recently moved out of promontory point due to me buying my first house. I love the location of promontory point because it's close to everything I needed. Any problems I had were dealt with quickly and efficiently by both the office staff and maintenance.… See More >
                      Manager

                      1/2/2020

                      Promontory Point
                      Thank you so much for this awesome 5-star rating of Promontory Point! Providing amazing customer service to everyone who walks in our door is one of our top priorities! Have a wonderful day and thank you again!
                      Review Author Icon

                      anonymous

                      Resident 2019

                      12/26/2019

                      I just recently moved back to Promontory Point after moving out of state for a couple years. I love the renovations that they are doing with the apartments. The wood flooring is such a plus. The office staff and maintenance guys are great and I… See More >
                        Manager

                        1/2/2020

                        Promontory Point
                        Thank you so much for the five stars! We’re so glad to hear that you’re enjoying our spacious homes. Our team is always happy to chat, so feel free to drop by the office and let us know if there's anything you need -- we want to make sure you keep loving life in our Promontory Point community!
                        Review Author Icon

                        cynlmartin

                        Resident 2016 - 2018

                        12/31/2018

                        I love this community! I have lived here over 2 years. The office and maintenance staff have always very professional and helpful! I love my neighborhood! The apartment is very spacious and the fitness room is wonderful.

                          Manager

                          1/7/2019

                          Promontory Point
                          Wow, thank you so much for the stellar review of Promontory Point. We will be sure to pass along the encouraging words to our office team. Have a fantastic day, and please be sure to reach out if you need anything at all :)
                          Review Author Icon

                          Jurate_A

                          Resident 2016 - 2017

                          1/16/2018

                          Pros: - Great location. A lot of shops and restaurants close by, but at the same time relatively quiet and peaceful neighborhood. - Nice cozy apartments. We had new appliances in ours. - Staff was always helpful, especially Alisha. Cons: Some AC units outside are… See More >
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                            anonymous

                            Resident 2017

                            2/23/2017

                            DO NOT TAKE FIRST FLOOR APARTMENT. Ac/heating unit is located directly outside bedroom window. Sounds like there is a lawnmower on outside window for a few hours every night. Needed to move bed into the living room. Absolutely miserable

                              Review Author Icon

                              prompoint1123

                              Resident 2016

                              12/8/2016

                              Promontory Point is a great place to live. Been here since Aug 1st. The office staff, Alisha, Amy and Gabby should be commended for their professionalism and attention to detail. They are also wonderful people and truly care about their residents. The maintenance personnel are… See More >
                                Review Author Icon

                                Cstowell64

                                Resident 2015 - 2016

                                3/29/2016

                                My family and I moved in last February 2015. We had so many issues with leaks and old appliances. Our washer broke and flooded twice and flooded the laundry room, bathroom and into the hallway. Instead of replacing our washer with new equipment they cut… See More >
                                  Review Author Icon

                                  Lovelizzie

                                  Resident 2015

                                  12/31/2015

                                  I just moved in from out of town. My neighbors are great! Grounds are clean. It was a very smooth move. I'm so happy I picked Promontory Point for my new home!!… See More >
                                    Review Author Icon

                                    rywill6952

                                    Resident 2014 - 2015

                                    12/30/2015

                                    I've lived at Promontory Point for almost 2 years. Maintenance is alway knowledgable & fast. The office girls are friendly & helpful.… See More >
                                      Review Author Icon

                                      anonymous

                                      Resident 2014 - 2015

                                      7/1/2015

                                      Promontory Point. It's near Green Valley High School and during school the kids in the community are loud. A few residents will play their music/subwoofers at 2am with no regard for anyone else. Nothing is ever done about it. The maintence will come quick and they… See More >
                                        Review Author Icon

                                        anonymous

                                        Resident 2014

                                        12/31/2014

                                        promontory point is a great neighborhood. the people are great both in the office and the neighbors. I wouldn't mind living here for a very long time with these current conditions.… See More >
                                          Review Author Icon

                                          anonymous

                                          Resident 2013 - 2014

                                          12/31/2014

                                          I moved from Promontory Point Apts a few weeks ago for cheaper rent. You really do get what you pay for. I am moving back as soon as my new lease is up. I miss my old place. The girls in the office were always… See More >
                                            Review Author Icon

                                            ddmac75

                                            Resident 2011 - 2013

                                            12/31/2013

                                            I moved into the Promontory Point in 2011 and I just renewed my lease again. This place is very close to everything including walking distance to my son's school. The maintenance team here is speedy and very friendly. The girls in the… See More >
                                              Review Author Icon

                                              yellowbutton

                                              Resident 2013

                                              12/23/2013

                                              I moved into these apartments in March of 2013. I loved our warm and friendly office and maintenance staff. Anytime I have had an issue with something in my apartment it has been taken care of immediately. When I first brought my application back my… See More >
                                                Review Author Icon

                                                anonymous

                                                Resident 2010 - 2013

                                                11/20/2013

                                                i love my apt and the landscaping is very pretty and also very clean in our complex :) the office staff are wonderful and very friendly !! i also love the maintenance guys, always around when i need repairs and i never have to… See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer/Dryer
                                                  Pets
                                                  • Dogs Allowed
                                                  • Cats Allowed

                                                  Leasing

                                                  Welcome to Promontory Point Apartments in Henderson, NV, where comfort, convenience and value meet! Our serene neighborhood lies in the beautiful Green Valley area, but is just minutes from the excitement of downtown Las Vegas. We have shopping, dining and entertainment options just around the corner at Galleria Mall, Sunset Station Casino and more, and we re located in the preferred Green Valley School District. Our beautiful and spacious one, two and three-bedroom floor plans feature brautifully renovated kitchens with stainless steel appliances, fireplaces, cathedral ceilings, huge walk-in closets, and washers and dryers. Within our grassy courtyards are two sparkling pools (one heated) with Wi-Fi, spa and playground. Find your home at Promontory Point Apartments, the best value in Green Valley! https://
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                                                  This community is managed by

                                                  GSC

                                                  C-
                                                  C-
                                                  Communities
                                                  63

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: How easy is it to find guest parking?

                                                  Frequently Asked

                                                  Based on 44 number of votes by renters, Promontory Point is currently rated 4 out of 5 stars.
                                                  Promontory Point is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  Promontory Point is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  Promontory Point is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  Promontory Point is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  Promontory Point is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Promontory Point is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  GSC
                                                  Dogs Allowed
                                                  Cats Allowed
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Check Availability

                                                  Promontory Point

                                                  April 2024

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                                                  Promontory Point is a 650 - 1,176 sq. ft. apartment in Henderson in zip code 89014. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Paradise, Las Vegas, Boulder City, North Las Vegas, and Primm.

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