The Croix Townhomes
#7,746 #14 #47

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The Croix Townhomes

1281 Galleria Drive, Henderson, NV 89014
(49 Reviews)
$1,739 - $2,847/mo
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Floor Plans & Pricing

2 Bedrooms

Carmel

2 Beds, 2.5 Baths | 1,528 sq. ft.

$1,739 - $2,756

3 Available Units

See Floor Plan Details

3 Bedrooms

Montecito

3 Beds, 3.5 Baths | 1,616 sq. ft.

$2,072 - $2,847

1 Available Unit

See Floor Plan Details

Coronado

3 Beds, 3.5 Baths | 1,732 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

2

Manager’s Review Engagement

C

Percentage of reviews responded to

50.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

92 days

View Community Timeline
View Community Timeline

The Croix Townhomes Reviews

(49)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospectiveVisited 2023

9/26/2023

Amazing experience

I have to say Liz the the croix townhomes ,was amazing from the start!! She showed us a beautiful 3 bedroom model. She is very efficient and caring., and attentive to every need. Thank you Liz, we can't wait to live in our forever home.… See More >
    Review Author Icon

    anonymous

    Resident 2010 - 2023

    6/7/2023

    Excellent living

    I have lived here at The Croix for 13 years, I am moving out of state now, but it’s not for anything bad. I cannot say enough good about the staff here at The Croix. Liz, Emerald isle , and Juan make dealing with them… See More >
      Manager

      6/8/2023

      The Croix Townhomes
      Hello, We're thrilled to read your positive feedback and high praise about The Croix Townhomes! Thank you for the recommendation and making your home with us for last thirteen years. Our team works hard to take care of their residents, so they will be overjoyed to hear you they made you feel like family. We're sorry to hear you’re leaving and hope you will consider us again if you move back to Las Vegas. We wish you the best in your new home!
      Review Author Icon

      anonymous

      Resident 2021 - 2022

      6/17/2022

      Best maintenance guys

      Hi I am giving my recommendations for Guillermo and Juan I would like to tell you just what great maintenance guy they are they go above and beyond the call of duties they’re always there when you need them they never tell you I don’t… See More >
        Manager

        7/21/2022

        The Croix Townhomes
        Hello, Thank you for sharing this review! We love seeing positive feedback about the community and our dedicated maintenance team. They work very hard to ensure resident satisfaction, so they will be thrilled to see your comments. We hope you'll continue to share the great news! Thank you, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595
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        anonymous

        prospectiveVisited 2021

        11/9/2021

        --- the manager denied me because I am a ---------------- . She discriminated against me and my children. She completely fraudulently added a place to my application. I was approved by ------- and --- was upset because I am a young successful ----- women. ---… See More >
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          anonymous

          Resident 2017 - 2021

          3/3/2021

          I would like to renew my lease however I am being offered a 10% increase during COVID while this may be Legal it is certainly not ethical. I am awaiting a response to a counter-proposal from the Regional Manager Lisa Bates. The jury is still… See More >
            Manager

            3/9/2021

            The Croix Townhomes
            Hello, Thank you for taking the time to let us know about your recent experience. Your kind words and feedback mean a lot to our team, and we're thrilled to hear that they've taken great care of you. Please know, Henderson is a fast-growing market, and our rates are very competitive in comparison to the nearby communities. Nevertheless, we hate to hear that you were not pleased with your renewal, as your satisfaction is essential. Please feel free to contact the number below if you wish to discuss your concerns directly. Thank you for making your home with us. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595
            Review Author Icon

            Perry Pearson

            Resident 2019 - 2022

            3/4/2019

            The staff for this community is top notch. Very professional, very knowledgeable, they greet you with a smile, very hands on. I will recommend this community to someone I know. I wish they had assigned parking but the garages are nice size, I can even… See More >
              Manager

              3/11/2019

              The Croix Townhomes
              Hello, We're so glad that we were able to go above and beyond your expectations! We agree, our team at The Croix is top notch and we are thrilled for your recommendation. Thank you for making your home with us. Feel free to reach out to us if you need anything. Have a wonderful day. Thank you, Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595
              Review Author Icon

              Artcarr_

              prospectiveVisited 2019

              3/2/2019

              The staff is amazing Gail is a sweetheart she's always been helpful and amazing at her job :) very recommended the property is beautiful and right next door to Costco and the freeways very quiet and peaceful… See More >
                Manager

                3/4/2019

                The Croix Townhomes
                Hello,, Thank you so much for your 5-star review! We are so glad to see your feedback, and agree that Gail and her team are great! Please let us know if we can ever be of service, thank you for making your home with us. Thank you, Matthew T Bernstein Customer Service Manager Gaines Investment Trust 858-617-0884
                Review Author Icon

                anonymous

                Resident 2019

                3/2/2019

                I been living here for 3-4 years and I love it here. The location is amaizing. Right next to Costco, walkway to Galleria Mall and close to every freeway. The 215, 515, 95 You name it. The condos are large, spacious and designed beautifully. The… See More >
                  Review Author Icon

                  anonymous

                  Resident 2019

                  2/23/2019

                  I really loved living here. My townhome was great and I never had any issues with it. The staff was really kind and I enjoyed living in a community where I felt safe and valued. I would definitely recommend living here.

                    Review Author Icon

                    anonymous

                    Resident 2019

                    2/23/2019

                    Love this place!!The look is beautiful and its quiet. We havent had any issues and maintenance response very quickly. Super clean, comfortable and the staff is amazing! We would recommend this place to anyone!

                      Review Author Icon

                      LuluMartin

                      Resident 2019

                      2/22/2019

                      It is very calm community. The neighbors are very nice and the ground are clean. Nobody bother me. The home is beautiful inside and the maintenance guys are professional. It is convenient to the mall. I like it so much that I just renewed my… See More >
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                        anonymous

                        Resident 2019

                        2/17/2019

                        Do not, I repeat, DO NOT move here! This was the most horrific living experience my fiancé and I have ever endured. First and foremost, our unit had BED BUGS. Our brand new, $1,600 mattress ruined and The Croix refuses to pay for it despite… See More >
                          Manager

                          2/20/2019

                          The Croix Townhomes
                          Hello, We are sorry to see your review, however, I am familiar with this situation and your comments are not accurate. There was a rare issue with a gas line connected to your apartment. We offered you a transfer to another apartment immediately, and again later on, you declined each time. At your request, we allowed you out of your lease without payment of any fees and refunded your money due to the gas issue. Your comments about our staff are inappropriate and baseless. We are sorry your mattress has bed bugs, but that is not our issue. We are confused by your review, given that we were entirely accommodating of the situation. Please feel free to call us at your convenience, we'd be happy to talk this matter though further. Thank you, Matt Bernstein Customer Service Manager Gaines Investment Trust 858-617-0884
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                          anonymous

                          Resident 2018 - 2019

                          1/4/2019

                          I moved in one month ago and I have really enjoyed my home and community. PROS: They had a meet and greet which was good so that I could connect with a couple of neighbors. I love the layout of these townhouses with a room… See More >
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                            anonymous

                            Resident 2018

                            10/20/2018

                            This is one of the best places that I have lived in a long time. The management staff is supportive and very welcoming. I particularly want to thank the office manager Gail and the maintenance supervisor Steve who handles there business when it comes to… See More >
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                              eldon1210

                              prospectiveVisited 2018

                              10/11/2018

                              My husband and I just signed our lease yesterday. The office staff, particularly Gina, has been extremely helpful. We're transferring here from another state and the whole process has been made so much easier because of Gina.… See More >
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                                chucko1.6

                                Resident 2017 - 2018

                                10/9/2018

                                Awesome living and spacious Townhomes. Office Manager Gail is very honest and up front with all my questions and concerns. Gail is very pleasant and offers exceptional customer service (satisfaction). The Maintenance Staff are well concern with any issue with a down to Earth mentality.… See More >
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                                  anonymous

                                  Resident 2018

                                  10/9/2018

                                  I like this community because... These townhomes are very nice, when you walk through the door you say "home sweet home". There are no parks in walking distance, but there needs to be. I am in middle school, and I think that the schools in… See More >
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                                    anonymous

                                    Resident 2015 - 2018

                                    9/22/2018

                                    Moved to the Vegas area from LA and rented the 3 bed 3.5 bath plus Den for 3 years. The location is great for getting around the city with easy highway access. I love the layout of the units. It feels like your living in… See More >
                                      Manager

                                      9/26/2018

                                      The Croix Townhomes
                                      Hello, Thank you so much for your 5-star review! We are so glad to hear that your move-in experience was easy, and that you have been cared for and well attended to by Gail and Gina. We look forward to serving you for years to come, thank you for making your home with us! Please let us know if we can ever be of assistance. Matt Bernstein Customer Service Manager Gaines Investment Trust 858-617-0884
                                      Review Author Icon

                                      anonymous

                                      prospectiveVisited 2018

                                      9/12/2018

                                      I am moving to Henderson from Arizona, I was looking for quite a while but then found The Croix. When I went there the first time I noticed that the grounds were clean and well maintained. I was met by Gail, she welcomed me to… See More >
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                                        Danholl24

                                        Resident 2018

                                        8/19/2018

                                        The worse place I've ever rented from. Not only do things fall apart in these townhomes, the office puts off maintenance requests and puts in that they have fixed it when clearly our sink was untouched and busted. It took me to contact their head… See More >
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                                          anonymous

                                          prospectiveVisited 2018

                                          8/13/2018

                                          Gina was very helpful and knowledgeable. She helped with the application process and made the process simple. I would recommend her to anyone that is looking. The Croix development appeared peaceful. ~Maria (Nina) Piodela.

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                                            Carrie_C799

                                            prospectiveVisited 2018

                                            7/5/2018

                                            My husband and I are selling our house and hoping to move into the Croix. I toured with Heidi alone and then came back with my husband and we really like it. Looking forward to moving in soon. Special Thanks to Heidi for spending time… See More >
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                                              mhillapartmentreviews

                                              Resident 2018

                                              5/16/2018

                                              We love it here. We were tired of the apartment living and either having someone live below us or above us was getting old. Love that we only share walls and not ceilings and floors. Positives: Extremely quiet...except for the approach path for McCarran International… See More >
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                                                anonymous

                                                Resident 2017 - 2018

                                                5/7/2018

                                                Gail and Heidi in the office are nice. Maintenance is fast and I understand their front gate are now closed during the day and prospective residents must call the office to be let in. I personally love that the property is doing that. Units are… See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2017 - 2018

                                                  5/6/2018

                                                  These knuckle heads dipped out when the marshals, swat team, and channel 8 news came to arrest one of the --------- baby daddy fugitives that was staying here. Lots of punk --- young swag drug dealers and gang bangers walking around at all hours of… See More >
                                                    Manager

                                                    5/7/2018

                                                    The Croix Townhomes
                                                    Hello, I am very sorry to see your review, however, your comments about the physical appearance of our staff are not relevant to your concerns nor appropriate for this forum. We enforce all community policies equally for all residents and guests, including our parking policies. I would be happy to discuss your concerns if you would like to contact me directly. Customer service is our top priority and I am sorry that you have been frustrated with your experience in our community. Thank you, Matt Bernstein Customer Service Manager Gaines Investment Trust 858-454-0322
                                                    1.0(1 rating)

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Three Story Townhomes
                                                    • Two Car Attached Garage Included With Every Home
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $325. Rent: $75. Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                      Less Info
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                                                    • Dogs Allowed
                                                      Fee: $325. Rent: $75. Restrictions: We do not allow aggressive breeds in our communities. This list includes, but is not limited to: Pit Bulls, German Shepherds, Akitas, Staffordshire Terriers, Chows, Alaskan Malamutes, Doberman Pinschers, Rottweilers, Any wolf breeds, And any mix of these breeds. A meet & greet with property management may be required for your pet's approval.. Comments: Maximum 2 Pets Allowed Per Apartment Home
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                                                    Other
                                                    • 9' Ceilings
                                                    • Air Conditioner
                                                    • Direct Access to Galleria at Sunset Shopping Mall
                                                    • Fenced and Gated Dog Park
                                                    • Gated Access
                                                    • Granite Countertops and Crown Molding
                                                    • High-Speed Internet
                                                    • Jacuzzi
                                                    • Monthly Resident Events
                                                    • Partial Flooring Available
                                                    • Pool
                                                    • Pool View
                                                    • Private Balcony
                                                    • Renovated Flooring
                                                    • Stainless Steel Appliances
                                                    • Vinyl Flooring Throughout
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                                                    Leasing

                                                    Welcome to The Croix Townhome Apartments in Henderson, NV! Our gated community of townhouses combines the convenience of a central, accessible location with spectacular Nevada mountain views. We are located just off the I-95 freeway and about eight minutes to the Las Vegas Strip. We are a quick walk through our private pedestrian gate to the Galleria Mall, some of the city s best restaurants, shopping centers, and Costco, and just minutes from the Sunset Station Casino, Valley Auto Mall, and the I-215 freeway. Our apartments in Henderson offer beautifully finished 2 & 3 bedroom floor plans. All floor plans are multi-level townhomes with custom designer finishes and stainless-steel appliances. Each apartment includes an attached two-car garage.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Gaines Investment Trust

                                                    B-
                                                    B-
                                                    Communities
                                                    27

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 49 number of votes by renters, The Croix Townhomes is currently rated 4.3 out of 5 stars.
                                                    The Croix Townhomes is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Croix Townhomes is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Croix Townhomes is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Croix Townhomes is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    The Croix Townhomes is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Croix Townhomes is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 50% of their community reviews in the past year.
                                                    Managers have replied within 92 days to their community reviews in the past year.
                                                    Gaines Investment Trust
                                                    Cats Allowed
                                                    Fee: $325
                                                    Rent: $75
                                                    Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                    Dogs Allowed
                                                    Fee: $325
                                                    Rent: $75
                                                    Restrictions: We do not allow aggressive breeds in our communities. This list includes, but is not limited to: Pit Bulls, German Shepherds, Akitas, Staffordshire Terriers, Chows, Alaskan Malamutes, Doberman Pinschers, Rottweilers, Any wolf breeds, And any mix of these breeds. A meet & greet with property management may be required for your pet's approval.
                                                    Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 3.5 Baths

                                                    Contact Property

                                                    The Croix Townhomes

                                                    March 2024

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                                                    Baths

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                                                    The Croix Townhomes is a 1,528 - 1,732 sq. ft. apartment in Henderson in zip code 89014. This community has a 2 - 3 Beds, 2.5 - 3.5 Baths, and is for rent for $1,739 - $2,847. Nearby cities include Paradise, Las Vegas, Boulder City, North Las Vegas, and Primm.

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