Review History for Verified Resident 1185708

Boulevard @4201 Apartments


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Resident 1185708

Verified Resident 2022 - 2023

10/1/2023

Location is very convenient. The community is somewhat quiet and does have security guards. The units themselves need alot of work. I recommend you ask to see the actual unit you will move into, because any discrepancies you notice upon move in will not get fixed( I have been waiting over a year). Maintenance department is slow moving and does not show pride in thier work. The Maintenance manager firmly believes its the tenants responsibility to follow up with him after work is performed. My number one recommendation is to save your review until you lived in your unit for awhile. They will hound you to leave a great review before you even sign your lease.
    Manager

    10/2/2023

    Boulevard @4201 Apartments
    Thank you for taking the time to share your feedback with us. We're glad to hear that you find our location convenient and appreciate the presence of security guards in our community. However, we're sorry to hear about your experience with the condition of the units and the delay in resolving any discrepancies you've encountered. We understand the frustration this may have caused you. We will make sure to pass along your comments to our maintenance department for further review. We appreciate your suggestion about seeing the actual unit before moving in and will take it into consideration to improve our processes. Thank you again for bringing these concerns to our attention. - The Team at Boulevard @4201 Apartments
    1 Previous Review

    Previous Review

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    anonymous

    Resident 2022 - 2023

    3/11/2023

    Worst place I have rented

    This apartment and staff are amazing while going through the application process. Friendly smiles and a work ethic that is second to none. The apartments are conveniently located near the strip and major freeways. I was greeted by Chip and shown a really nice apartment, not the one I would be moving into, but comparable. I moved in out of state and locked the apartment down quick. Upon move in date I met with Chip and was shown my new apartment. It had an overwhelming smell due to a broken dishwasher that had water sitting in it for awhile. There was broken glass on the patio, missing screens, etc. I got an apology from Chip, and was told to note any other issues on my move in forms and they will be taken care of ASAP. I never heard from Chip again. Google review summary 5 4 3 2 1 3.9 (228) Reviews Allleasing 49 office 27 property 27 chip 14 +6 Sort by Most relevant Newest Highest Lowest Gilbert Guillen 1 photo 2 weeks ago NEW This apartment and staff are amazing while going through the application process. Friendly smiles and a work ethic that is second to none. The apartments are conveniently located near the strip and major freeways. … More Tanayshia Price Local Guide·28 reviews·15 photos 4 months ago I’ve lived here for about two months now, It’s OK but definitely could be better. I don’t know how they have MULTIPLE cameras at the mailboxes if people are still trying to break in, it might be gated but there’s absolutely no security. … More 17 Boulevard @ 4201 Apartments (Owner) 4 months ago Hello, Tanayshia. Although we appreciate all feedback, yours is deeply concerning to us. We value our residents and care about them deeply and are disappointed you feel this way. Please reach out to us directly when you can so we can take care of these claims properly. Thank you and we hope to speak with you soon. -The Team at Boulevard @4201 Apartments Amanda Reid 6 reviews 9 months ago Just moved in yesterday and the entire process was seamless thanks to Chip in the leasing office! I decided to go with the "Crown Royal" unit, and everything about this apartment is beautiful! High ceilings, built in bookshelf, fireplace … More 2 Boulevard @ 4201 Apartments (Owner) 9 months ago Amanda, we appreciate the 5-star rating and feedback! Making our residents feel comfortable in their homes is very important to us, and we are pleased to know that you are benefiting from that priority. We appreciate your support of our community and kind words. If you should need anything in the future, please stop by the office. - The Team at Boulevard @4201 Apartments la montanita 1 review 3 months ago I got my apartment this month and the whole process went really smooth. I love my apartment and the huge windows, I'm a big sun person and the sunrises and sunsets are magical here. My leasing agent Chip was really informative, … More 1 Boulevard @ 4201 Apartments (Owner) 3 months ago Thank you for sharing your experience! We're glad to hear that you're enjoying every aspect of your living experience. If there's anything you need in the future, please let us know! -The Team at Boulevard @4201 Apartments Gilbert Guillen 1 photo 2 weeks ago NEW This apartment and staff are amazing while going through the application process. Friendly smiles and a work ethic that is second to none. The apartments are conveniently located near the strip and major freeways. I was greeted by Chip and shown a really nice apartment, not the one I would be moving into, but comparable. I moved in out of state and locked the apartment down quick. Upon move in date I met with Chip and was shown my new apartment. It had an overwhelming smell due to a broken dishwasher that had water sitting in it for awhile. There was broken glass on the patio, missing screens, etc. I got an apology from Chip, and was told to note any other issues on my move in forms and they will be taken care of ASAP. I never heard from Chip again. The overall appearance of the apartment was disgusting. Instead of having a nice experience moving into my new apartment, I was forced to delay the moving company a day so that I can scrub walls and bathrooms, clean built up dirt and grime from air vents, and finish logging all deficiencies on my walk through form. I turned the form into the office the next day and never heard about it again. They did not even address any issues. In the 7 months I have lived here there have been two major flood incidents, leaking toilets, ripped flooring identified upon move in that was ignored, cannot open windows due to damaged or missing screens... AND ROACHES. Maintenance is a mess their manager is even worse. After multiple conversations with the Maintenance manager I was given his word that they will show up and fix my issues. They fixed some and left. This turned into a heated conversation with me and the manager arguing that it is the tenants responsibility to follow up with the maintenance manager about work not being done and not his job to follow up with the tenant, even though the neglected was so bad that he had to give his word it would get done.
      Manager

      3/16/2023

      Boulevard @4201 Apartments
      Hi there. We're disappointed you feel this way about our community and team. Due to the nature of your concerns, we feel it would be best if we spoke with you directly. Please give our office a call when you have a moment so we can address these matters properly. Thank you and we hope to speak with you soon. -The Team at Boulevard at 4201 Apartments

      Review 16 out of 264

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      Boulevard @4201 Apartments

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