Review History for eagletraceresident

Eagle Trace Apartments


Review Author Icon

eagletraceresident

Resident 2005 - 2013

11/10/2013

It still seems Olen properties , the corperation that owns this place, is the problem. They dont care or understand the term, HOME. This is just a property to them. HOMES dont seem as profitable to them as a Property is to their understanding of money making. Hense the phoney show security and rude office personel and lack of customer resident services attitide there. The last few years they have been highering and replacing general managers on a very frequent basis, I suppose to hide their own supidity or bring in more renters. That helped bring in a registed sex offender into this place. And bring in 4 inch minus rocks to be used for landscaping when they ripped out lawn. Rocks that get through threw windows and vandlize cars with. One of my neighbor's car was completely demolished with these rocks. And i have had my windows vandalised twice using these rocks. The second time security let the vandal walk out the gate, knowing what she did, claiming they are paid observers, not allowed to detain. I got the bill for it, 450.00. The neighbor of mine that witnessed the vandal and called the security gate as she walked off to have her stopped has left this place. He told me he didnt feel safe and would leave. My lease is up in February. Some weed smoking neighbors of mine have left already, maybe they have robbed all they could and ran out of money to stay, or found another place to live and rob. Recently I was at the gate with one car in front of me. The same security guard that had allowed the vandal to walk off and claims he is a paid observing was minding the gate. The security arm was up, not down. After several minutes on the phone talking with someone or leaving a message he turned to the man and told him he could not go in. (I could here what was being said very well) The man said he needed to go in. The old security guard repeated he could not go in, but the stupid thing is, the security guard was saying all this while the security arm was up.The man yelled at the silly walmart brain security guard and sped off into the back of the complex because the security arm was up the whole time. Do you expect that securty called for more security or police to get the man out? Na , the police cars where already here busy, and security doesnt really care, get it? They said they have a dangerous job and on purpose avoid any danger or confrontations. I called the leasing office the next day about this incident and told the lady I wanted to speak to the manager. I left a report and my name and number but never heard back from the office. Welcome to walmart security, let the manager stand at the gate and do the job. The same security officer is still there and smiling really big when he sees me coming through the gate. !@#$%^&*!!!!! What security. Hey security, walmart does a better job. And it is legal for you to assist in a citizens arrest if the one that witnessed the crime is there with u. Quit hiding and lying and get a real job so someone can take your place who will do your job here. The security is a show, a joke. My place was robbed on Labor day, when I talked with the leasing office about it and wanted to tell them how it happened and who did it, the man didnt want to heat, "just give me a police report number." It was planned and executed by young residense here watching for and opertunity for me to leave. They took handy tools easy and valuable to pawn away. When I see the theives walking around or at the 7.11 across the street they laugh and smile and are only scared if they are with someone else when they see me. Someone they plan on robbing too. Afraid I will talk about their onsight robberies to their next victims. Beware who you help or get to know here. If they ask about you or your place like a phoney magazine saleman, they are planning on robbing you when they can. This summer I talked with one of my neighbors as she was leaving. Her place had been vandalised and robbed by teens she knew about . She felt violated and talked with the leasing office about the children that had done it. She told me all they wanted was a police report number, thats it, no resident customer services. She didnt feel safe and I talked with them as they were leaving in 2 pickups full of stuff, back to Oregon. Not safe here. Now you get charged 20.00 if you pay online using the internet here. ha ha, welcome to the corperate Eagle trace. They dont allow night payments anymore because of fraud involved with office with the payments in the past. But no one took responsibility for the fraud, ha ha. It is possible to get maintenance repairs done here, if you talk with the right person in the office, not just anyone. And they send one of the honest men to do the job, that can understand you when you talk about the issue of the drains plugged and fire alarm not working and shower not spraying full pressure and the floor flooding from a water leak in the bathroom or the water heater leaking out all over. Make sure you figure out who to talk to to get it done right. I have out stayed all my neighbors several times the 8 yrs I have been here. I dont know where else to move to here in vegas because it isnt safe here at all. But I am looking. The place has got a coach roach problem as usual, but the spraying helps, but the huge pest problem has been the scorpions infesting the north and west part of the apartments, by the 2 and 3 beedrooms apartments with the families with children stay, by the basketball court. There has not been a viable solution good enough for the greedy CEO's pockets books here that bring in the huge rocks for land scaping, and might have brought in the nesting scorpions that dont respond to any pesticides that are used on them. Be aware when you are considering moving here especially military, have a very loud security system installed in your apartment and on your vehicles so military cops can here from the base. Security here will concider it and danger and stay away from the alarm. I have been here since 2005 and thought this security at the gate would improve things here but it actually has created a false sense of security and a show. I feel less secure now than when i first moved here. The inteligence of the office and security here lets the property thieves feel safe here to do their crimes.

    Review 18 out of 89

    Share This Review

    Contact Property

    Eagle Trace Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review