Review History for Karina915

Hesperian Falls


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Karina915

Resident 2012 - 2014

7/18/2014

I would never recommend living here to ANYONE. The staff, especially the on site office, are obnoxiously rude and show no interest in solving any problem you may have with the apartment. We had no AC for, I kid you not, 3 months! Try living comfortably in a 92 degree apartment for the entire summer. We had gone to and called the official office various times, and they had been trying to help us for a while; although they seemed to be struggling with the on site office staff just as much as we were. It got as far as the office staff mocking us and taunting us like children because we went and spoke with the higher office. That was the most absurd thing I have ever experienced in my life. However that isn't the only problem, the apartments are roach infested; coming in from power sockets, drains, everything! And what's more, the shower drain wasn't draining the water as fast as it should, and the toilet handle had to be held down for a while for it to flush. Needless to say these problems NEVER got fixed, and we had to learn to make due with them. But these conditions were really unacceptable. Not everything was gray in this picture however, because the pool and courts were kept nice and clean, and the residents I stumbled across on a walk or at the pool were very lovely. & the maintenance staff are actually always cheerful and nice, as well as the security guards(give or take a few that would kick you out of the pool so they wouldn't have to patrol that area). Despite these nice features however, a nice maintenance man is definitely NOT worth having to live here and dealing with these problems.

    Review 13 out of 38

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    Hesperian Falls

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