Review History for anonymous

Hesperian Falls


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anonymous

Resident 2015

6/12/2015

This place doesn't even deserve a star. The apartment wasn't ready until 3 days after my official move in date, even though they had told me exactly what apartment I would be moving in to a month in advance. The apartment was dirty when we were finally able to move in, the maintenance guy had all of our lights on and was using our A/C while he had been working (we were paying for that power.) The lady at the front desk was very rude, I had to reschedule my internet installment 2 times, the first time was because I wasn't able to move in yet, the second time was because my apartment wouldn't be ready until that afternoon, but the guy was coming in the morning. Management said they would let him in and help him install the internet, but when he showed up they told him to leave because we weren't there, then they lied about it and told me that the guy never came. Our bathroom door and a drawer broke in the first few days we were leaving there, we put in a work request and still haven't been helped (this was over a week ago). The family living in the apartment below me has broken into both of the empty apartments in our complex. I don't know why the management would allow 3 young girls to live alone next to people like this, when they had been receiving numerous complaints. Their only option was "you can transfer to another apartment and we will deduct the transfer fee." Yesterday, my apartment was broken in to, when I frantically ran into the leasing office, the management just looked at me and said I should call the police, then went back to what they were doing. I was only here for 10 days and had numerous problems, I do not recommend this complex at all. Spend a little extra money for something nicer. The A/C doesn't work right and the showers are not hot!

    Review 10 out of 38

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    Hesperian Falls

    March 2024

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