I've never seen anything like this place! They never answer the phone in the office when something is going down! Wether it's my neighbors apartment being broken into or cockroach infestation, they are no where to be found! Very unprofessional staff! I asked for a key to the mailroom for months, after calling every week to see if they made my key yet and a different excuse everytime I gave up and got a PO box. Bums sleep in the laundry rooms and yet they say they lock these up at night, they don't! Don't let them fool you. This is ------ living with NO security and overall embarrassing.