Review History for jakthebomb

Hidden Cove Apartments


Review Author Icon

jakthebomb

Resident 2015

7/5/2015

I am a current Renter in this apartment and have some major issues with the place. First off the staff is normally nice but never actually gets things done. The first issue we had was with these Water Bugs, they look like small cockroaches. We pointed it out 2 weeks prior to moving into the apartment. That was back in April, it is now the first week of July and we still see the bugs even though we paid for some traps. Second issue is Appliances, when we signed our lease we were promised new appliances. The Washer / Dryer are old and suck at drying, it usually requires two or more cycles to dry our clothes. When we inquired about it we were told that if it works they won't replace it. Third issue, our upstairs neighbors are very noisy. They blast Bass heavy music and they own a powerful sub-woofer. First week of May we reported that they were so noisy, it is now July and they haven't been kicked out yet. They have thrown a huge party after 10PM and they didn't finish until 3AM. They blast music everyday for hours on end. We have tried to rectify this issue but nothing has been done. Fourth issue, Fitness Center is NOT 24/7. Since we have moved here the power equipment isn't functioning at all. Really useless. Fifth issue, the pools are ALWAYS Dirty. Every time I want to swim it looks like a pond. Other problem with the pools are Hot-Tub pumps fail almost every month. This makes the Hot-Tub a Cold-Tub. The pools aren't heated at all. From April to Mid-June the pools were very cold, Olen Living stated that they only heat the pool in the winter. Also in one pool all of the lights are out. Making it harder to swim at night. Last issue happened today. Our awesome upstairs neighbor's washing machine failed and flooded their apartment and soaked our Bathroom and hallway. Olen Living hired a Carpet Cleaning Service that was rude and ripped up the carpet, plugged in a huge noisy fan and told me "This needs to run for 3 days". My issue is that I shouldn't have to deal with this crap. Why should I supply the electricity for this industrial fan (it was a 600W fan)? I ripped it out and gave it to the Maintenance Worker who was also very rude. He said "You are the first person I have ever had an issue with". I am a easy going person, however what people fail to understand is I am at my breaking point with Olen Living. Any new issue that pops up from here on out will further piss me off and frustrate me. If these issues were taken care of I would be happy here. However it is just one issue after another. I have lived in 7 Apartments in my lifetime, this is clearly one of the worst ones.

Review 5 out of 15

Share This Review

Contact Property

Hidden Cove Apartments

July 2024

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Beds

0

Baths

0

Share This Review