I have been living in apartments for my entire life and this is one of the worst I have ever stayed at.
Police are called approximately once every two to three weeks (even had someone shot on the lawn out front).
Maintenance is abysmal with feces everywhere, the gates broken more often than not and even the occasional stolen shopping cart gracing the premises.
The construction, while relatively new, is made so cheaply that repairs are frequently necessary. When repairs happen (rarely) they are often ineffective, requiring follow up calls and petitions to the office. The office itself is difficult to deal with, many times ignoring requests for maintenance.
I will say that when they do decided to dispatch a repairman that it is quick. You just have to be lucky that the office will relay the message.
Mail is also a problem with packages frequently being lost or misplaced. Be prepared with delivery confirmation.
If you want a stressful and painful experience by all means give Broadstone a shot, otherwise stay away.