Palermo Apartments
#280 #1 #2

What is epIQ?

Palermo Apartments

5870 West Harmon Avenue, Las Vegas, NV 89103
(1062 Reviews & Surveys)
$1,276 - $2,995/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

1 Bed / 1 Bath A1

1 Bed, 1 Bath | 724 sq. ft.

$1,276 - $2,404

1 Available Unit

See Floor Plan Details

2 Bedrooms

2 Bed / 2 Bath B1

2 Beds, 2 Baths | 1,093 sq. ft.

$1,575 - $2,995

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A+
A+

Renter Ratings

A+

Review Ratings

Noise

4.6

Grounds

4.8

Safety

4.6

Office Staff

4.9

Maintenance

4.9

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

31

Manager’s Review Engagement

A

Percentage of reviews responded to

93.55%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.48 days

View Community Timeline
View Community Timeline

Palermo Apartments Reviews

(131)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating

Updated Review

Review Author Icon

Resident 668018

Verified Resident 2019 - 2024

2/12/2024

We have lived here since 2019 and I have been pretty happy with our stay. The maintenance people are super friendly and always fix things right away. It's small and cozy. Close to the strip and close to everything.

    Review Author Icon

    Resident 1222006

    Verified Resident 2023 - 2024

    1/31/2024

    Good so far. I enjoy my unit and the updates that have been made. Nice, quiet, and small community. Unfortunate that they are getting rid of the grass and replacing it with gravel tho, that is one of the reasons I decided to move here… See More >
      Review Author Icon

      Resident 1217502

      Verified Resident 2023 - 2024

      1/15/2024

      I'm super happy here at Palermo. Everyone is so kind and welcoming, and being a single mom they always are there to answer my calls and help me out. I had an incident happen with family and they took care of me. I appreciate you… See More >
        Manager

        1/17/2024

        Palermo Apartments
        Thanks for your kind words! Our dedicated team works hard to ensure that our residents have a comfortable living environment, and we appreciate you acknowledging their efforts. We hope you can continue to call our community home for many more years. -The Team at Palermo Apartments
        Review Author Icon

        Resident 1216577

        Verified Resident 2023 - 2024

        1/12/2024

        The rental process and communication with the office staff was good; however, the condition of the apartment could have been better. It was poorly cleaned. The floors, counters, carpets, and tubs were not fully cleaned. I am also surprised that we didn't get a… See More >
          Manager

          1/16/2024

          Palermo Apartments
          Thank you for taking the time to share your feedback. We appreciate your perspective on what we offer as we strive to provide a 5-star experience for all our residents and your comments will help us improve. If you have any further suggestions or concerns, please feel free to reach out to us directly. Thanks again and welcome home! -The Team at Palermo Apartments
          Review Author Icon

          Resident 1216044

          Verified Resident 2023 - 2024

          1/10/2024

          It's a good community. You get what you paid for. My roommate complains of noise occasionally, but I think this is a decent community. It's a gated community so there is a good impression of security.

            Manager

            1/12/2024

            Palermo Apartments
            We're happy to hear you are having an awesome time with us at! Thanks for sharing your experience and please reach out if there is anything we can do to make your experience more 5-star! -The Team at Palermo Apartments

            Updated Review

            Review Author Icon

            Resident 1195047

            Verified Resident 2023 - 2024

            1/9/2024

            So far we are satisfied with living in this community. Very quiet, no one really bothers you, staff is very friendly especially the maintenance worker and office people. Only problem is they need security or cameras due to my car being stolen. But overall, good… See More >
              Manager

              1/10/2024

              Palermo Apartments
              Thank you for taking the time to share your experience living in our community. We are glad to hear that you are satisfied with your living experience! We always strive to provide a good place for our residents, and your feedback helps us improve. If there's anything you need in the future, please don't hesitate to let us know. -The Team at Palermo Apartments
              Review Author Icon

              Resident 1215825

              Verified Resident 2023 - 2024

              1/9/2024

              It's nice and quiet and clean for the most part. neighbors are friendly and the staff is always willing to assist you with any challenges that you may have. greeeeeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaaaaaatttt service!!

                Manager

                1/10/2024

                Palermo Apartments
                Thank you for taking the time to leave us a review! We're delighted to hear that you're satisfied with your living experience. We take pride in creating a welcoming and friendly environment for our residents. Our team is always here to assist you with any challenges you may encounter, so please don't hesitate to reach out if you ever need anything. We appreciate your kind words and look forward to continuing to provide you with great service. -The Team at Palermo Apartments

                Updated Review

                Review Author Icon

                Resident 742829

                Verified Resident 2019 - 2024

                1/8/2024

                For the price they charge, I don't see it. Nothing updated or fancy. Just a regular, small apartment complex, which makes me feel a bit more safe, compared to other bigger complexes. Also, this is NOT a smoke-free community, so if your neighbors are smokers,… See More >
                  Manager

                  1/10/2024

                  Palermo Apartments
                  Thank you for taking the time to share your experience at Palermo Apartments. We appreciate your feedback and understand your perspective. While we strive to provide a comfortable living environment, we apologize if our amenities did not meet your expectations. Your feedback is important to us, and we will take it into consideration as we continue to improve our community. Thank you again for your review. -The Team at Palermo Apartments
                  Review Author Icon

                  Resident 1210325

                  Verified Resident 2023

                  12/20/2023

                  This place is amazing. Clean, quiet, spacious,generally friendly people, great staff that take pride in their work. I am beyond impressed to have gotten this place as my first apartment. I would highly recommend this community.

                    Manager

                    12/22/2023

                    Palermo Apartments
                    Thank you for your 5-star review! Our team always strives for the highest standards so we are delighted to hear we have made your experience a positive one. Your happiness is our top priority! -The Team at Palermo Apartments
                    Review Author Icon

                    Resident 1210323

                    Verified Resident 2023

                    12/20/2023

                    I found this apartment on Zillow and it did not disappoint, the pure community feel, sense of privacy, neighbors polite, the home itself beautiful, updated, fresh paint, fresh new flooring. Amazing place to stay. Can't wait to see what's more in store here.

                      Manager

                      12/22/2023

                      Palermo Apartments
                      We believe that everyone deserves a community that feels like home, so we are happy to hear that you have benefited from these efforts. Thank you for taking the time to share your feedback. It's always great to hear appreciation from our valued residents! -The Team at Palermo Apartments
                      Review Author Icon

                      Resident 1207596

                      Verified Resident 2022 - 2023

                      12/11/2023

                      I gotta say this is one of the best communities I ever stay. The place is always clean well maintenance. The staff is very friendly and professional. It's an excellent area to live in. The school and shopping center are walking distance which is a… See More >
                        Manager

                        12/14/2023

                        Palermo Apartments
                        We are happy to hear that you are loving your home! Thank you for your kind review and please reach out if there is anything we can do to further improve your experience. Your happiness is our top priority! -The Team at Palermo Apartments

                        Updated Review

                        Review Author Icon

                        Resident 1102627

                        Verified Resident 2023

                        12/7/2023

                        I like to live in this community, very friendly staff,so quiet around, ,clean,close to school,close to grocery,close to bus stop , everything is ok . During the holidays,the staff prepare so many things to do for child and family,to involve everybody,and this is very kind

                        Manager

                        12/8/2023

                        Palermo Apartments
                        We believe that everyone deserves a community that feels like home, so we are happy to hear that you have benefited from these efforts. Thank you for taking the time to share your feedback. It's always great to hear appreciation from our valued residents! -The Team at Palermo Apartments
                        Review Author Icon

                        Resident 1202974

                        Verified Resident 2023

                        11/27/2023

                        Lived here 2019 to 2020 then moved back a few months ago cause we love the location and Russell and crew take care of the property like no other!!! Keep up the great work!!!! Place is well kept and garbage is picked up daily!

                          Manager

                          11/29/2023

                          Palermo Apartments
                          Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience living here. Our team takes great pride in maintaining the property and ensuring that our residents have a 5-star place to call home. Welcome back home! -The Team at Palermo Apartments
                          Review Author Icon

                          Resident 1194704

                          Verified Resident 2019 - 2023

                          10/31/2023

                          I love this complex (the staff of the Palermo) Tiara Thomas and Christina, Russell, Anthony, and Ernie are very helpful kind and they do their job above and beyond. and they are an asset to your company, they always do their job well.

                            Manager

                            11/1/2023

                            Palermo Apartments
                            Thank you so much for your kind words about our team members, Tiara, Christina, Russell, Anthony, and Ernie. They are indeed an asset to our company, and we are proud to have them on our team. We will be sure to pass along your compliments to them. Thank you again for taking the time to share your positive experience with us. - The Team at Palermo Apartments
                            Review Author Icon

                            Resident 1189807

                            Verified Resident 2023

                            10/17/2023

                            The attention received by the staff has been excellent, principally by Thiara. Special congratulations to her for all the professional management she performs. The living conditions are very good; I totally recommend this condo.

                              Manager

                              10/19/2023

                              Palermo Apartments
                              Thank you for the 5-star rating as well as the recommendation! ur team works hard to maintain a high level of service and keep our community in top shape, so it's great to know that their efforts are appreciated! -The Team at Palermo Apartments

                              Updated Review

                              Review Author Icon

                              Resident 1079452

                              Verified Resident 2022 - 2023

                              9/25/2023

                              The staff have always been helpful and made sure to Tao every phone call the complex is always and well looks after even the outside contractors they use are respectful and nice I highly suggest this place

                                Manager

                                9/26/2023

                                Palermo Apartments
                                Thank you so much for taking the time to share your positive experience at Palermo Apartments. We are delighted to hear that our team has been helpful and attentive, and that you have found the complex well-maintained. We appreciate your recommendation and value your feedback. - The Team at Palermo Apartments

                                Updated Review

                                Review Author Icon

                                Resident 1057388

                                Verified Resident 2021 - 2023

                                9/6/2023

                                It is a terrific place to live. Everyone is so nice. Especially the office and maintenance workers. I always get excellent service when I have a work order and if I have any issues the office is always here to help.

                                  Manager

                                  9/7/2023

                                  Palermo Apartments
                                  Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you're enjoying living at Palermo Apartments and that our team, both in the office and maintenance, have been providing you with excellent service. We're always here to help with any issues or work orders that may arise. If you have any further feedback or questions, please don't hesitate to reach out. - The Team at Palermo Apartments
                                  Review Author Icon

                                  Resident 1170253

                                  Verified Resident 2023

                                  8/14/2023

                                  Great community, everything's clean and convenient. Since moving in I have enjoyed everything the community has had to offer. Our unit is lovely and we have slowly started making it our home. The parking is also very convenient.

                                    Manager

                                    8/15/2023

                                    Palermo Apartments
                                    Thank you for taking the time to leave us such a positive review! We're delighted to hear that you're enjoying our community and that your unit is lovely. We strive to provide a clean and convenient environment for all our residents, and we're glad to hear that the parking is also convenient for you. If you have any questions or need assistance, please don't hesitate to reach out. - The Team at Palermo Apartments
                                    Review Author Icon

                                    Resident 1167703

                                    Verified Resident 2019 - 2023

                                    8/7/2023

                                    I love living at Palermo. Everyone is the community as well as the staff are kind. I always feel safe walking around the community. The location is great as well. 15 minutes to the Las Vegas Strip and grocery/ other stores are less than 5… See More >
                                      Manager

                                      8/10/2023

                                      Palermo Apartments
                                      Thank you for your kind words! We're thrilled to hear that you love living at Palermo Apartments and that you feel safe in our community. We're glad that our convenient location has been a positive aspect for you as well. If you have any further feedback or suggestions, please don't hesitate to reach out to us. -The Team at Palermo Apartments
                                      Review Author Icon

                                      Resident 1160932

                                      Verified Resident 2023

                                      7/18/2023

                                      Friendly staff. The community is clean and well maintained. I did have a couple issues with grounds maintenance crew and broughtnup the issue with the office during the first incident. Never brought up the 2nd. The upstairs neighbors are wuite loud at times when jumping… See More >
                                        Manager

                                        7/19/2023

                                        Palermo Apartments
                                        Thank you for your honest feedback! Our team is always looking for ways to improve our community because our residents deserve it, so we truly appreciate your insights. We are glad to hear your positive remarks and if you would like to further discuss your comments please give us a call so we can work towards solutions. Thanks, again! -The Team at Palermo Apartments
                                        Review Author Icon

                                        Resident 1160931

                                        Verified Resident 2023

                                        7/18/2023

                                        Very nice community. I always feel safe eventhough there are homeless people thats always around on the other side of fence. But it would be really nice if there is a security guard thats on site to watch us when nighttime comes

                                          Manager

                                          7/19/2023

                                          Palermo Apartments
                                          Thank you for your positive feedback! We appreciate your kind words and are glad to hear that you feel safe here. We understand your concerns and we are continuously working to address any safety issues you may have. Thank you for bringing this to our attention and please give us a call if you have any questions. -The Team at Palermo Apartments
                                          Review Author Icon

                                          Resident 1154701

                                          Verified Resident 2022 - 2023

                                          6/28/2023

                                          Excellent community to live, great neighbors, awesome pool, and grills not much more to be desired. Very friendly maintenance staff, excellent customer service and a great repair they did a very professional job and got it done quick

                                            Manager

                                            6/30/2023

                                            Palermo Apartments
                                            Thank you so much for taking the time to share your positive experience at Palermo Apartments! We are thrilled to hear that you are enjoying our community, its amenities, and the friendly neighborhood. Our maintenance team is dedicated to providing excellent service, and we're glad they were able to resolve your repair quickly and professionally. We appreciate your kind words and hope you continue to have a wonderful living experience with us. -The Team at Palermo Apartments
                                            Review Author Icon

                                            Resident 1146120

                                            Verified Resident 2019 - 2023

                                            6/1/2023

                                            Not only have I enjoyed my time with the community but I have also gotten to know many of my neighbors. Many seem to be very personable and likeable. This goes to show the care the staff uses when renting to new people.

                                              Manager

                                              6/5/2023

                                              Palermo Apartments
                                              Our team works hard to create a 5-star living experience for all of our valued residents and it is great to know that those efforts have not gone unnoticed. We are glad we are able to make our community feel like home and that our team has been able to provide you with amazing service. Please let us know if there is anything you may need from us, we are happy to help! -The Team at Palermo Apartments

                                              Updated Review

                                              Review Author Icon

                                              Resident 335127

                                              Verified Resident 2015 - 2023

                                              5/30/2023

                                              It had been a great place to live. Unfortunately, there are some incidents that is very concerning. have gotten our car broken into for third time now. We have reported the incident both to the leasing office and the metro police department but didn't get… See More >
                                                Manager

                                                6/5/2023

                                                Palermo Apartments
                                                Thank you for taking the time to voice your concerns. We are saddened to see this review and think it would be best if we furthered this discussion with you directly. Please give us a call at your earliest convenience and we would be happy to speak with you. -The Team at Palermo Apartments

                                                Updated Review

                                                Review Author Icon

                                                Resident 1125977

                                                Verified Resident 2023

                                                5/8/2023

                                                I was having plumbing issue and maintenance emergency responded quickly and was able to resolve the issue within the hour which was a huge relief. Thank you and great job done! I'm really glad that when maintenance issue arises that I know they will take care… See More >
                                                  Manager

                                                  5/10/2023

                                                  Palermo Apartments
                                                  Thank you for taking the time to leave us a review! We're thrilled to hear that our maintenance team was able to quickly resolve your plumbing issue and provide you with a great experience. We appreciate your kind words and please reach out if there is anything else we can assist you with moving forward. We are happy to help! -The Team at Palermo Apartments

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Covered Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Restrictions: Restrictions may apply. Comments: Pets Welcome
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Restrictions: Restrictions may apply. Comments: Pets Welcome
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 1st Floor
                                                  • 2nd Floor
                                                  • BBQ and Picnic Area
                                                  • Balcony
                                                  • Black Appliances
                                                  • Business Center
                                                  • Carpet
                                                  • Central Heating and Cooling
                                                  • Convenient to Las Vegas Strip
                                                  • Convenient to Shopping and Dining
                                                  • Courtyard
                                                  • European-Style Soft Close Cabinetry
                                                  • Fireplace
                                                  • Fitness Center
                                                  • Freeway Access
                                                  • Garden Tubs
                                                  • Gas Range
                                                  • Gated Access
                                                  • Homes with Work and Play Space
                                                  • Microwave
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Online Payments Accepted and Resident Portal
                                                  • Package Receiving Service
                                                  • Patio
                                                  • Pool
                                                  • Pool View
                                                  • Premium Cabinetry
                                                  • Premium Corner Units
                                                  • Premium Countertops
                                                  • Public Transportation
                                                  • Quartz Square Edge Cabinetry
                                                  • Renovated
                                                  • Spacious Floor Plans
                                                  • Tiled Backsplash in Kitchen
                                                  • Tour On Your Own
                                                  • USB Outlets
                                                  • Updated Lighting
                                                  • Vaulted Ceilings
                                                  • Vinyl Flooring
                                                  • Walk In Closets
                                                  • Wi-Fi Ready with 1st Month Free From Cox
                                                  • Wi-Fi at Pool
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  An artfully crafted community in Las Vegas, Nevada offering one and two bedroom apartment homes with plenty of space to work and play. Take a video conference in your home office before enjoying a home-cooked lunch. Step out for a break and burn off some of your furry coworker's energy with a stroll around our scenic courtyards. The new normal is here, and we've got all you need to enjoy it. Nestled just outside the Las Vegas strip, our community offers a serene escape from the busy city. Tour virtually online, schedule your own self-guided or MAXX-guided visit, or give us a call to discuss all the options for making one of our apartments in Las Vegas, Nevada your next home-base.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 04:00 PM
                                                  This community is managed by

                                                  MAXX Properties

                                                  A
                                                  A
                                                  Communities
                                                  30

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Palermo Apartments Rated?
                                                  Based on 1062 number of votes by renters, Palermo Apartments is currently rated 4.7 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Palermo Apartments ?
                                                  Palermo Apartments is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Palermo Apartments is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Palermo Apartments ?
                                                  Palermo Apartments is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Palermo Apartments ?
                                                  Palermo Apartments is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Palermo Apartments is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Palermo Apartments ?
                                                  Palermo Apartments is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 93.5484% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.48 days to their community reviews in the past year.
                                                  Who manages Palermo Apartments ?
                                                  MAXX Properties
                                                  What is the pet policy at Palermo Apartments ?
                                                  Cats Allowed
                                                  Restrictions: Restrictions may apply
                                                  Comments: Pets Welcome
                                                  Dogs Allowed
                                                  Restrictions: Restrictions may apply
                                                  Comments: Pets Welcome
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  Palermo Apartments

                                                  March 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Palermo Apartments is a 724 - 1,093 sq. ft. apartment in Las Vegas in zip code 89103. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,276 - $2,995. Nearby cities include North Las Vegas, Paradise, Henderson, Boulder City, and Primm.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.