Rancho Serene Apartments
#3,910 #10 #24

What is epIQ?

Rancho Serene Apartments

9405 S. Eastern Avenue, Las Vegas, NV 89123
(247 Reviews)
$1,271 - $5,887/mo
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Move-In Specials

Ask about how you can receive a discount on the security deposit + admin fee for $600 off (OAC) on select units only. When you move on or before 03-17...

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Floor Plans & Pricing

1 Bedroom

One Bedroom

1 Bed, 1 Bath | 745 sq. ft.

$1,271 - $4,278

3 Available Units

See Floor Plan Details

One Bedroom - Renovated

1 Bed, 1 Bath | 745 sq. ft.

$1,556 - $4,846

2 Available Units

See Floor Plan Details

2 Bedrooms

Two Bedroom

2 Beds, 2 Baths | 1,015 sq. ft.

$1,550 - $4,000

2 Available Units

See Floor Plan Details

Two Bedroom - Renovated

2 Beds, 2 Baths | 1,015 sq. ft.

$1,835 - $3,948

1 Available Unit

See Floor Plan Details

3 Bedrooms

Three Bedroom

3 Beds, 2 Baths | 1,205 sq. ft.

$1,938 - $5,193

2 Available Units

See Floor Plan Details

Three Bedroom - Renovated

3 Beds, 2 Baths | 1,205 sq. ft.

$2,213 - $5,887

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.7

Grounds

4.3

Safety

4.2

Office Staff

4.7

Maintenance

4.7

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

11

Manager’s Review Engagement

A

Percentage of reviews responded to

90.91%

Manager’s Review Reply Time

B

Average time to respond to reviews

12.64 days

View Community Timeline
View Community Timeline

Rancho Serene Apartments Reviews

(212)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1186374

Verified Resident 2023

10/28/2023

The web site and brochure looks much better of what really is. They apartments have old equipments. Since I moved the pool is not working, now the walker machine is not working at the gym so seems like will be a long time so they… See More >

    Updated Review

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    Resident 699638

    Verified Resident 2014 - 2023

    10/24/2023

    Rancho Serene is a very desirable place to live. Management is very responsive to maintenance requests and is very pleasant to deal with. The grounds are well kept and very clean. It is located near great shopping and public transportation. I have been very happy… See More >
      Manager

      10/26/2023

      Rancho Serene Apartments
      That's so great to hear! Thank you for this fantastic review of our well-maintained community, great location, and your Rancho Serene home. Let us know if you ever need assistance from our team; we're always happy to help!

      Updated Review

      Review Author Icon

      Resident 733263

      Verified Resident 2018 - 2023

      10/2/2023

      Absolutely love Rancho Serene Apartments highly recommended to anyone considering this community . Staff is amazing and nice never any issues outside of the apartment. Right next to the 215 and Eastern Ave.

        Manager

        10/3/2023

        Rancho Serene Apartments
        Thanks for taking the time to share your experience with us! It's been such a pleasure getting to know you here at Rancho Serene, and we're thrilled that our team continues to impress. If there's ever anything we can do to improve your stay, please don't hesitate to contact us directly. We'd love to hear from you!

        Updated Review

        Review Author Icon

        Resident 1162951

        Verified Resident 2023

        9/12/2023

        My experience living at Rancho Serene in Las Vegas Nevada has been very satisfactory. The atmosphere is calm and easy on the eyes, the staff is attentive and efficient. So far I am happy here. Especially grateful ?? to Kimberly who is an excellent worker… See More >
        Manager

        9/13/2023

        Rancho Serene Apartments
        Thank you for taking the time out to share your experience of our community with us! Your five-star feedback means the world to us, but your continued residency is all the thanks we need. Here's to many more wonderful years in our community!
        Review Author Icon

        Resident 1171237

        Verified Resident 2022 - 2023

        8/17/2023

        The complex is conveniently located within walking distance of several businesses and restaurants. The complex is quiet and the neighbors are friendly. The front office staff is also always friendly and helpful. Maintenance requests are handled quickly and successfully.

          Manager

          8/18/2023

          Rancho Serene Apartments
          We're so happy to hear our location, your friendly neighbors, and our helpful staff have all helped to make your experience at Rancho Serene positive! Thank you for sharing this fantastic feedback with us!
          Review Author Icon

          Resident 1037821

          Verified Resident 2019 - 2023

          8/16/2023

          Friendy, professional and polite staff. Easy access to many variety of stores in the area. Picture perfect grounds. Sparkling pool and clean gym. Apartment spacious and modern. Quiet and warm atmosphere.

            Manager

            8/17/2023

            Rancho Serene Apartments
            It's fantastic to see you enjoy our top-notch customer service, convenient location, sparkling amenities, and great atmosphere! Thanks so much for taking the time to leave this review!
            Review Author Icon

            Resident 1163609

            Verified Resident 2002 - 2023

            7/26/2023

            I've been here for only 1 month. So fare so good. I love the professionalism I get from the staff. Whenever I call for maintenance. They always come and complete what needs to be done. The units on the outside are always kept up. I… See More >
              Manager

              7/27/2023

              Rancho Serene Apartments
              Welcome to Rancho Serene! We're so glad our team has been so positive and that you are enjoying such a wonderful experience. Thank you for sharing this five-star feedback!

              Updated Review

              Review Author Icon

              Resident 1055530

              Verified Resident 2022 - 2023

              7/14/2023

              I've only been here one year. There nearby, stores and restaurants in walking distance. Nearby, Walmart and Sams, Home depot in Ross. BJ"s has become one of my favorite restaurant. So far safe Community.… See More >
                Manager

                7/17/2023

                Rancho Serene Apartments
                It's great to see you're enjoying our location and your Rancho Serene home! Thank you for sharing this wonderful review with us.
                Review Author Icon

                Resident 1153143

                Verified Resident 2023

                6/23/2023

                So far so good! Very nice neighborhood, with an amazing pool, nature, & just enough quiet ! My apartment is a one bedroom, everything works perfectly! It was super easy to move in, they are also really good with wifi getting set up!

                  Manager

                  6/26/2023

                  Rancho Serene Apartments
                  That's great to hear! We're so glad you have fantastic feedback about our nice neighborhood, amenities, and your Rancho Serene home! We're so glad we could help make your move-in go smoothly. Thank you for this wonderful review!

                  Updated Review

                  Review Author Icon

                  Resident 1061632

                  Verified Resident 2022 - 2023

                  5/31/2023

                  I love the neighborhood, it's beautiful and quiet. Maintenance staff is prompt with repairs. Unfortunately, maintenance will become your best friends, because my apartment has had A LOT of issues. Most are minor, the major ones are caused by the 12 people they let live… See More >
                  Manager

                  6/1/2023

                  Rancho Serene Apartments
                  It's fantastic to see you love your Rancho Serene home and our community! Thanks a ton for this fantastic review of our beautiful community and location. While we're sorry to see you have encountered some issues in your home, we're glad our prompt maintenance service has gotten things back on track! If you ever need anything or have additional feedback, never hesitate to get in touch with our team at any time. Have a great day!
                  Review Author Icon

                  Resident 1139192

                  Verified Resident 2023

                  5/9/2023

                  DO NOT MOVE TO RANCHO SERENE. I had a terrible experience and I'm having the trouble to move out not even one week after I moved in. Everything is broken, maintenance guys are awesome and try to help, but the apartments aren't habitable. FULL OF… See More >
                  Manager

                  5/9/2023

                  Rancho Serene Apartments
                  We take your concerns seriously, and we encourage you to contact the office so we can work together to resolve this issue. It's important to us to improve your experience and make sure you are comfortable in your home. We hope to hear from you soon.
                  Review Author Icon

                  Resident 1089818

                  Verified Resident 2022

                  11/30/2022

                  Rancho Serene Apartment stands around the grocery stores nearby which is great. Very accessible to schools, public transportation, gas stations, and tons of restaurants. The location has an easy access to freeways and not too far when you get off the freeway. Overall, the location… See More >
                    Manager

                    12/1/2022

                    Rancho Serene Apartments
                    Your compliments are greatly appreciated! Thanks for sharing your experiences with us at Rancho Serene. Please feel free to reach out anytime!
                    Review Author Icon

                    Resident 1084101

                    Verified Resident 2017 - 2022

                    11/11/2022

                    I am glad with our admin management and maintenance people, every one of them is courteous and friendly and accommodating every time you need something's done in your unit. Facilities are well maintained.

                      Manager

                      11/11/2022

                      Rancho Serene Apartments
                      Our team loves to see we’ve made your time at Rancho Serene excellent! Please feel free to reach out to our team if we can be of assistance to you in the future. We look forward to continuing to provide you with the exceptional experience you deserve!
                      Review Author Icon

                      Resident 1084067

                      Verified Resident 2022

                      11/10/2022

                      The staff has been amazing. From an immediate move-in to maintenance call, even when I up my rent payment. Every member of the staff has made my life better since I've been here. Here's a few more words cuz this stupid survey wants 200 characters… See More >
                        Manager

                        11/11/2022

                        Rancho Serene Apartments
                        Our team is so pleased to hear about your fantastic living experience here at Rancho Serene! Your feedback means the world to us, but your continued residency is all the thanks we need. Here's to many more wonderful years in our community!
                        Review Author Icon

                        Resident 1075211

                        Verified Resident 2022

                        10/13/2022

                        So far, staff is friendly and attentive to issues. Kim in the office has been wonderful. Maintenance staff is responsive and quick with repairs. No complaints thus far. Any issues addressed immediately

                          Manager

                          10/13/2022

                          Rancho Serene Apartments
                          It's great to hear that our team has been so friendly and helpful! We love getting feedback from our residents, and we're so glad you're enjoying your Rancho Serene experience. Thank you!
                          Review Author Icon

                          Resident 1072086

                          Verified Resident 2022

                          10/4/2022

                          Kim was absolutely the best she went above and beyond for my moving experience if your looking for a beautiful community this is it Kim for everything I'm goad I waited on this unit the grounds are beautiful

                            Manager

                            10/5/2022

                            Rancho Serene Apartments
                            What an awesome compliment! We'll be sure to share this wonderful review with Kim! If you need anything or have a question for us, never hesitate to give us a call at any time. We're always happy to help!
                            Review Author Icon

                            Resident 1067880

                            Verified Resident 2022

                            9/20/2022

                            It's a nice community. Very quiet and clean. The management team are very welcoming and always there to help out. Pet friendly! Great pool to relax and a small gym. Great parking for friends to visit!

                              Manager

                              9/20/2022

                              Rancho Serene Apartments
                              Thanks so much for this awesome review! We're thrilled you enjoy our welcoming and well-maintained community, pet-friendly policies, and our great amenities. If you ever need anything, make sure to reach out and let us know!
                              Review Author Icon

                              Resident 1065745

                              Verified Resident 2022

                              9/12/2022

                              It wasn't a very great experience. The unit wasn't ready nor clean when I got to the apartment. There was a leak from upstairs and wasn't clean. The staff was very nice and very helpful, even though I had to wait for carpet cleaners |… See More >
                                Manager

                                9/13/2022

                                Rancho Serene Apartments
                                We're sorry to hear your experience could have been better, and we appreciate you sharing this feedback with us. We'll make sure to share your concerns with the rest of our team, but if you have any unresolved concerns or questions for us, please don't hesitate to reach out at any time. Thank you.
                                Review Author Icon

                                Resident 1062956

                                Verified Resident 2022

                                9/6/2022

                                It's a horrible dirty complex if you have any self respect you would not move here. I have cockroaches all the time, I tell that front office I still have roaches. Kitchen cabinets are water damaged and rotting on the bottom the washer and dryer are old… See More >
                                  Manager

                                  9/6/2022

                                  Rancho Serene Apartments
                                  Oh no! We are disappointed to see you have these concerns and that you are not enjoying your overall experience. Please contact the office when you can to discuss any unresolved maintenance issues so we can work to remedy any concerns and improve your experience. We look forward to speaking with you.
                                  Review Author Icon

                                  Resident 1062840

                                  Verified Resident 2022

                                  9/6/2022

                                  I've enjoyed living here so far. The community is in a great location as every kind of shopping I could possibly need is within a couple miles of the apartment, and it is very easy to get on the highway as the closest ramp to… See More >
                                    Manager

                                    9/6/2022

                                    Rancho Serene Apartments
                                    We're so glad you're enjoying your time in our community! It's great to hear from our residents, and we are happy to see you like your apartment home and our location. That being said, we are sorry to see you have some concerns, and we look forward to addressing them with you in the future. Thank you.
                                    Review Author Icon

                                    Resident 1062726

                                    Verified Resident 2022

                                    9/5/2022

                                    We needed to move in a very short time period. We also chose to have a short lease as we own property that we will be moving into. The rent, while not cheap, was not outrageous a were other places that were available. The community… See More >
                                      Manager

                                      9/6/2022

                                      Rancho Serene Apartments
                                      We're so glad you're enjoying your home and have great things to say about our location and beautiful grounds. It seems like you have some concerns; please reach out to the office so we can find out more about any unresolved issues or suggestions you have.

                                      Updated Review

                                      Review Author Icon

                                      Resident 648533

                                      Verified Resident 2019 - 2022

                                      9/3/2022

                                      Before pandemic happened, the staff and community are nice but then changing office staff and pests/bugs appeared it became a nightmare to stay here. Communication are getting sloppier and they are giving crap excuses for not communicating well.

                                        Manager

                                        9/6/2022

                                        Rancho Serene Apartments
                                        We value your review and feedback, and we'll be sure to share your concerns with the appropriate members of our team. Thank you.
                                        Review Author Icon

                                        Resident 1060745

                                        Verified Resident 2020 - 2022

                                        8/31/2022

                                        Overall great experience with the staff and maintenance when we've needed anything. Glad all of the amenities are finally available now that the Covid restrictions are over. It is conveniently located with lots of options within a short distance.

                                          Manager

                                          8/31/2022

                                          Rancho Serene Apartments
                                          We're so happy our team has provided such great customer service and that you enjoy the amenities and our convenient location! Thanks a ton for sharing your review with us!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1037871

                                          Verified Resident 2021 - 2022

                                          8/30/2022

                                          Mixed feelings. I like my apartment and how I have arranged it. I like the staff and how quickly they respond. I do not like the level of trash in the community. I don't like the homeless sleeping about

                                            Manager

                                            8/30/2022

                                            Rancho Serene Apartments
                                            We're sorry to hear you have mixed feelings about your experience in our community. Please reach out to the office to address these concerns with us in more detail so we can work to improve your time in our community.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1025806

                                            Verified Resident 2022

                                            8/26/2022

                                            I have no issues . I am close to everything the area is nice . I wish the parking spots where a little bigger but that's no big deal. Other then that it's really all I want . There's a lot of Space and feels… See More >
                                              Manager

                                              8/29/2022

                                              Rancho Serene Apartments
                                              We're so glad you hear you have no issues in your home and that you're enjoying our location and your spacious and cozy Rancho Serene home! Thanks for this review!

                                              Features & Amenities

                                              Laundry
                                              • Washer/Dryer
                                              Parking
                                              • Carport
                                              • Garage
                                              Pets
                                              • Dogs Allowed
                                              • Cats Allowed
                                              Other
                                              • BBQ and Picnic Area
                                              • Balcony or Patio
                                              • Central Heat and Air
                                              • Clubhouse
                                              • Fireplace
                                              • Fitness Center
                                              • Freeway Access
                                              • Gas or Electric Stove
                                              • Gated Access
                                              • High-Speed Internet
                                              • Media Center
                                              • On-Site Maintenance
                                              • On-Site Management
                                              • Package Receiving Service
                                              • Pool
                                              • Roman Tubs
                                              • Spacious Kitchen
                                              • Vaulted Ceilings
                                              • Walk In Closets
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                                              Leasing

                                              Welcome to Rancho Serene Apartments, your destination for quality living near UNLV. Excellently located, our luxury apartments in Silverado Ranch, NV, offer quick connections to anywhere you need to be without compromising on comfort. Discover our one, two, and three-bedroom layouts, along with the fantastic amenities they boast! Choose between six different floor plans, all of them different in shape and size, yet equally exciting. Spacious living areas extend onto private patios or balconies, while the gourmet kitchens have full appliance packages. You will also enjoy soaking tubs in the bathrooms, walk-in closets in the bedrooms, and separate spaces for the washer/dryer sets. Central air and heating systems are a given, while select homes sport renovations and unique features such as gas fireplaces and vaulted ceilings. Regardless of which of our apartments in Silverado Ranch, Las Vegas, NV, you choose, you ll benefit from the luxurious amenities. Swim in the sparkling pool, watch movies at the media room, and make memories with friends and neighbors at the picnic area with grills. Swap the gym membership in favor of our fitness center, knowing there is a spa where you can relax afterwards. We also have covered parking spots, detached garages available for rent, and Wi-Fi provided by Cox. For anything you might need, there are management and maintenance teams on site. With an address in the Silverado Ranch area, these apartments have everything you need to dwell well. So, if we piqued your interest, give us a call today! R.W. Selby & Company, Inc. Top Rated on Apartment Ratings! SatisFacts Insite Survey Award Winner SatisFacts National Resident Satisfaction Award SatisFacts Annual Survey Award Winner
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                                              Office Hours

                                              • Sunday: 10:00 AM - 04:00 PM
                                              • Monday - Saturday: 08:00 AM - 05:00 PM
                                              This community is managed by

                                              RW Selby and Company

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                                              Communities
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                                              Questions & Answers (0)

                                              Frequently Asked

                                              How is Rancho Serene Apartments Rated?
                                              Based on 247 number of votes by renters, Rancho Serene Apartments is currently rated 4.3 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Rancho Serene Apartments?
                                              Rancho Serene Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                              How effective was the maintenance team when resolving your problem?
                                              Rancho Serene Apartments is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                              What are noise levels like at Rancho Serene Apartments?
                                              Rancho Serene Apartments is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                              How safe is Rancho Serene Apartments?
                                              Rancho Serene Apartments is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                              How satisfied are residents with the neighborhood?
                                              Rancho Serene Apartments is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              How satisfied are residents with the staff at Rancho Serene Apartments?
                                              Rancho Serene Apartments is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 90.9091% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 12.64 days to their community reviews in the past year.
                                              Who manages Rancho Serene Apartments?
                                              RW Selby and Company
                                              What is the pet policy at Rancho Serene Apartments?
                                              Dogs Allowed
                                              Cats Allowed
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 2 Baths
                                              3 Beds, 2 Baths
                                              What is the move-in special?
                                              Ask about how you can receive a discount on the security deposit + admin fee for $600 off (OAC) on select units only.  When you move on or before 03-17-2024*

                                              Check Availability

                                              Rancho Serene Apartments

                                              March 2024

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                                              Rancho Serene Apartments is a 745 - 1,205 sq. ft. apartment in Las Vegas in zip code 89123. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,271 - $5,887. Nearby cities include North Las Vegas, Paradise, Henderson, Boulder City, and Primm.

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