Review History for anonymous

The Gallery Apartments


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anonymous

Resident 2016 - 2020

4/15/2020

Who are these people talking about an "Exploration Park"? And friendly staff? What a joke. I've lived here since this place opened and it continues to go downhill. My apartment was never finished to begin with. A hanging light fixture should have been taken down and never was, the door to my in washer dryer unit has fallen several times and created holes in the wall AFTER their maintenance person fixed it. I've just learned to fix it myself. There are no granite countertops or new appliances. These are cheap, basic run of the mill they buy in bulk. Staff lost my packages that went to other units and swore they'd get them back for me and do all they could to help get them back (hundreds of dollars worth of clothes) only to blame me and act like it never happened even when I sent them proof of delivery. Staff turnover is constant and the only one who ever was helpful was Ty and I don't know what happened to him. The rest of them are totally useless. I cannot wait to move.
    Manager

    4/29/2020

    The Gallery Apartments
    Thank you for bringing your concerns about your package and the interiors of your home to our attention. Your satisfaction is very important to us, and we're sorry if you're disappointed in the service you've received from our team. As we discuss this matter with our team, we would like to gather some additional information from you. When you have a moment, please reach out to Kyle Lehman, our Regional Marketing & Social Media Manager at kyle.lehman@fpimgt.com. We look forward to your email.

    Review 3 out of 8

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    The Gallery Apartments

    March 2024

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