OMG!! The property has gone to crap. I've lived here since 2017, really liked it at first, the staff was awesome the manager was so efficient in getting any request or service done. The past few months there were so much changes and I hate this place more and more with each passing day. The office is always closed, never happened when the old manager was here. My calls are always unanswered always goes to voice, when I can find time to head to the office, some times the staff is not at the desk and I see for myself why calls gets disregarded. The icing on top, the manager is NEVER available, every time i go to the office, she is either "out on property" "not on property" or "in the bathroom" one time I waited 30mins in the office and she still did not exit the bathroom. My neighbors too have the same issue, but they see the manager "out on property" all the time taking smoke breaks. I don't know how many smoke breaks your company allocates, but if I tried in a day 4 times to come to the office on my only off day and each and everytime the manager is out, I know why nothing gets done around here!!! Living here for the past 4months is the worst!!!!!! Get better people in the office!!!