Review History for anonymous

Vintage at the Lakes


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anonymous

Resident 2009 - 2014

1/22/2014

My water heater went bad on Saturday January 18 evening. I called the emergency maintenance repair number because I had no heat or hot water. In about 10 minutes Gustavo, one of the maintenance men, was at my door to see about the problem. He looked, saw that I needed a new water heater, called his supervisor and told me that I'd have a new heater the following day. By 9:30 A.M. he was back at my apartment with the new heater. He stayed until it was installed properly and made sure that all was working correctly. Gustavo went over and above to help me out. A few weeks previous I had had another maintenance issue and Gustavo, once again, came to fix it. He is most courteous and friendly and a very capable guy. Muchos gracias Gustavo!!

    Review 165 out of 218

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    Vintage at the Lakes

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