Review History for Verified Resident 498371

Vintage at the Lakes


Updated Review

Review Author Icon

Resident 498371

Verified Resident 2014 - 2020

10/5/2020

its had its ups and downs, but thinks are getting better with current management. Office had high turn over for a while. Happy to see things are settling down. I can't see way I have to type up to 200 characters.
    Manager

    10/23/2020

    Vintage at the Lakes
    Hello, I am so happy your are able to see all the effort the team and I are doing to make this the best Community it can be. We have a great team in the office and for Maintenance. I also want to thank you for sticking with us not only for the great moments but also for those moments that make us overall better. Have a wonderful day! - Ruth C. Community Manager.
    1 Previous Review

    Previous Review

    Review Author Icon

    Resident 498371

    Verified Resident 2014 - 2019

    3/3/2019

    If I wanted to fill in this space I would have the first time, don't like it giving me error and making me write something in this space. Since I have to. I have issues with owners of CATS!!, I only see one tenant use a leash, others leave their Cats and some of the dogs run freely on property regardless of how many e-mails office sends out. I get fed-up with the gated around the pools and mail box area being broken and pools pad-locked, the post signs of open and closed times however I have gone down to the pool and it is pad locked before close time and is not open on time in the mornings. This is before they re-did the small pool by mail box recently. Gas barbeques, ignition button(s) broken need to lite paper and then lite burners not very safe. I get tired of cleaning the barbeques before I use them and again after I use them. I have has other tenants complain to me of same issues when we are at the pool area and barbecue's as well. We recently got a new office manager on site, Sabrina seems to be on top of issues and training the office staff that were not very well trained. Hope this up coming summer shows to be much better at the pool's and barbecues
      Manager

      6/12/2018

      Vintage at the Lakes
      Hello, and thank you for your recent review. I'm very sorry to hear your experience has been anything short of enjoyable. Please feel free to give us a call at your earliest convenience. We are eager to discuss and resolve your concerns. Sincerely, Yolanda O., Community Manager

      Review 11 out of 218

      Share This Review

      Contact Property

      Vintage at the Lakes

      May 2024

      Sun
      Mon
      Tue
      Wed
      Thu
      Fri
      Sat
      1
      2
      3
      4
      5
      6
      7
      8
      9
      10
      11
      12
      13
      14
      15
      16
      17
      18
      19
      20
      21
      22
      23
      24
      25
      26
      27
      28
      29
      30
      31
      Beds

      0

      Baths

      0

      Share This Review