Review History for Verified Resident 677816

The Vistas Apartment Homes


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Resident 677816

Verified Resident ā€¢ 2019

8/13/2019

Within the first hour of moving into our apartment our A/C broke. The washer and shower were unusable and the toilet leaked. Our first 4 nights in our new place we spent in a hotel because it was over 100 degrees in the apartment. Over the next few days I discovered about a half dozen other issues that maintenance had to fix. I would expect to move into a habitable apartment with everything working correctly from day 1. I understand that things happen, but this was excessive. Every time I turned around something else was broken. Maintenance did have everything fixed within a week, but it was a miserable week. Despite that, we like it here so far and hope the rest of the year will be better.
    Manager

    8/21/2019

    The Vistas Apartment Homes
    Hi there, thank you for sharing your review, we apologize for the mishaps but we are so happy that we were able to fix everything quickly for you! We are happy that you are enjoying your stay so far. Please let us know if there is ever anything we can do for you. Thanks again! - The Vistas Team, 702.299.3300

    Review 83 out of 223

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    The Vistas Apartment Homes

    March 2024

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