Review History for anonymous

Northwind Apartments


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anonymous

Resident ā€¢ 2009 - 2010

9/10/2010

The management was nice and all; however, if you are moving out, forget about the deposit. They will even make you owe them money, after your deposit is deducted. Besides some bigger issues such as carpet cleaning and detailed cleaning (just a parenthesis here: I claim that we would have the most clean carpets in the complex as we never step on the carpets with our shoes on, we don't have pets, and we wash our carpets regularly, as it is part of our culture, yet we were still charged for that), the manager also charges you for every single stupid thing when he does the walk-through with you. Here are some examples: Two-or three slats out of the entire blind set are slightly bent, and he charged me for the whole thing. The toilet seat got broken a short time after I moved in, and just out of my courtesy, I bought a toilet seat and installed it myself because I usually don't call the management for minor issues. He charged me for that, saying that now he needs to get it removed and get someone install a new one because I installed a padded one; and that a padded toilet seat is not the standard for the complex. When I looked at him and said, "are you charging me because I replaced the seat out of my pocket?" his response was, "well, I don't like the way this company works either, but that's the way it is. I am trying to keep your charges at the minimums." Anyway, the "minimums" I was charged were adding up to $515.00. He deducted the $300 deposit, and said he will bill me for $215. Go figure.

    Review 25 out of 54

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