The New Elouise

The New Elouise

(31 Reviews)
11 South Lake Avenue, Albany, NY 12203
$821 - $1,325/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 1 Bath

Not Available

Studio

Studio, 1 Bath

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

A

Noise

4.0

Grounds

4.3

Safety

4.3

Office Staff

4.7

Maintenance

4.7

Neighborhood

5.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

3

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(31)

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anonymous

Resident 2016 - 2020

11/5/2020

I've lived at The New Elouise for four years in a very spacious studio apartment. The apartment itself is lovely with large windows that let in a lot of light and a huge closet (pretty much a walk-in closet). The apartment was also very toastySee More >
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anonymous

Resident 2020

6/26/2020

I've been living at The New Elouis for almost a year and I have no complaints! Great staff and quiet neighborhood . My roommate and I both enjoy living here. The rent is responsible for the apartment size and location.See More >
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Mmarcil

Resident 2016 - 2020

6/18/2020

Lived here for 4 years. They're always great and easy to deal with. Jessica in the office is always a pleasure to deal with and will always solve any issue quickly. Mike it maintenance is great too. He can fix anything.See More >
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[email protected]

Resident 2013 - 2018

1/24/2018

This company is losing its contract and here are several reasons has mice and lead paint chipping in all apts is never in her office to help tenants and mike the maintenance guy does horrible work building is dirty and dusty and the staff isSee More >
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anonymous

Resident 2017

12/5/2017

This place would be fine if not for the terrible management. Kate, the property manager, is not only nasty, but incompetent. The door to my bedroom was never fixed I need to put books in front of it to keep it closed blocking my exitSee More >
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Wilsinia_O

Resident 2017

11/21/2017

Kate is the rudest woman I ever met. She is condescending and my bath tub was never fixed. It was supposed to be fixed within a month since I moved in and it never was. I have had issues for months which were never addresssed.See More >
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anonymous

prospectiveVisited 2015

5/29/2015

I attempted to move into the New Elouise and have never had to deal with such a nasty, rude set of women in my life. It took 6 weeks just to get me approved because they kept lying to me about when I would haveSee More >
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anonymous

Resident 2014

3/2/2015

The apartment itself is very classy and it would not be so terrible if it wasn't for the lady in the office. Everything becomes a big deal because of her incompetence and nasty attitude. From the get-go, she complained to me how tough it was toSee More >
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laespalda

Resident 2012 - 2014

10/1/2014

BEDBUGS!!!! BEDBUGS!!!!!!! I live there for almost two years. My neighbors found bedbugs in their apartment. Management handled the situation very poorly. They did not inform the building about the situation and blame the infection on them. They had to leave and the landlord did notSee More >
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henryandjune

Resident 2013 - 2014

2/25/2014

I rented at New Elouise last year knowing the reviews here were pretty low. I based my decision to live here by my own impressions when I contacted them, took a tour, then undertook the lease-signing process. Frankly, I think many of the negative reviewsSee More >
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anonymous

Resident 2013 - 2014

1/21/2014

So I will probably stay here for next year because I don't want to move again, so it's not absolutely terrible. BUT really this place is a mess. Or at least way too much money for what they're offering. Management is a complete mess,See More >
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anonymous

Resident 2011 - 2013

8/20/2013

Management is the worst to deal with. They never return calls and the main lady has an attitude. Maintenance is slow to fix things but usually does a good job when they finally show up. The grounds are kept pretty clean. Management efforts to createSee More >
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anonymous

Resident 2012 - 2013

5/9/2013

I've been at the Elouise for about a year now and I like living here. It's close to downtown, right on the park, and I love my apartment. My one bedroom is super spacious and I have a ton of closet space, not to mentionSee More >
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anonymous

Resident 2012

8/26/2012

I presently reside in The New Eloise....if you like the smell of marjuana, have a love for drunk college students, dogs barking all night and the smell of sewage as the water here stinks. Let us not forget the elevated prices as that isSee More >
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anonymous

Resident 2008 - 2010

8/24/2011

I lived at the Elouise for almost three years and the entire time was just problem after problem. When I first looked at the apartment the bathroom was noted because of the peeling paint on the walls, cracked glaze in the tub and sink andSee More >
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hatelouise

Resident 2009 - 2011

3/17/2011

I go visit my parents sometimes on the weekends just to escape this slum. Hallways are filthy, elvator is rickity and breaks a lot. The review mentioning the fire alarm is correct, prepare to live in a building with a nutjob who likesSee More >
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judesmart

Resident 2010 - 2011

3/9/2011

Rental Office does not call you back after leaving numerous messages you need things fixed in your apt. Halls on each floor are filthy , and have not been mopped/clean in weeks/ possibly months. Fire alarm goes off in the middle of the nightSee More >
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anonymous

Resident 2010

11/8/2010

Management is always hard to get a hold of. They never pick up during office hours, 9 times out of 10 you can't even get to voicemail and when you can it's usually full. Noise is horrible within the apartment, I can always hear mySee More >
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angelam2423

Resident 2009 - 2010

10/26/2010

I must say I had a great experience at the New Elouise building. They had a 10 month lease deal going on which was great for school. It was my boyfriend and I's first apt. together and we loved every minute of it. The maintenanceSee More >
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anonymous

Resident 2010

8/10/2010

I would highly recommend not even contacting these people. I didn't even have the chance to spend one night in my apartment. I gave them the $800 security deposit in May which they asked for and told them I would be bringing my dog (aSee More >
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anonymous

Resident 2010

4/22/2010

If you rent from these people. You must be blind and/or stupid. Ask to look closer to the basement. There is loose and falling asbetos EVERYWHERE. Before any of you folks moved into that building and while the laundry room ws still in theSee More >
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anonymous

Resident 2009

9/15/2009

Apts nice. Area pretty good. Parking, not great, but ok. Rental company terrible. Very shady. Must keep on top of them for everything. Tries to cheat you out of money, so be careful. Do not pay the lastSee More >
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anonymous

Resident 2008

1/15/2009

I definitely would NOT move here. They do not get back to you when you make calls. The admnistration and maitenance department, in general, is HORRIBLE. Parking is horrendous if you work a 9-5 or are a student taking evening classes. See More >
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anneopal

Resident 2007 - 2008

6/15/2008

Pretty. Safe. Quiet. Clean.

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anonymous

prospectiveVisited 2008

2/6/2008

I'm highly interested in retaining a 2 bedroom apartment in the New Elouise. Unfortunately, none are available at this time and the landlords are unaware of when one will become available. If any of you have a 2 BDR and you do not planSee More >

Features & Amenities

Laundry
  • Laundry On-Site
  • Laundry in Units
Pets
  • Dogs Allowed
    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
    Less Info
    More Info
  • Cats Allowed
    Deposit: Required. Rent: Required
    Less Info
    More Info
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: Are there surveillance cameras on site?

Frequently Asked

What are noise levels like at The New Elouise?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The New Elouise?
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.
How safe is The New Elouise?
The community is rated 4.3/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.
What is the pet policy at The New Elouise?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and Studio, 1 Bath

Check Availability

May 2021

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Beds

0

Baths

0

The New Elouise is an apartment in Albany in zip code 12203. This community has a 1 - 2 Beds, 1 Bath Nearby cities include Slingerlands, Rensselaer, Menands, Delmar, and Glenmont. 12159, 12206, 12208, 12205, and 12084 are nearby zips.