Resident • 2010 - 2011
I have been living at Northway 11 for almost a year now, and will be renewing for another year shortly. The office staff is very friendly and the maintenence staff repsonds very quickly when you need to call them. We had an issue with loud neighbors, and we called the office and the situation was handled well - haven't heard a peep from them in months. We have a 2 bdrm 1.5 bath flat and it's nice and very spacious. The bedrooms are big and the kitchen has a lot of counter space.
One big problem for me is their system when it comes to snow removal. I do NOT think they have nearly enough trucks come in to plow. The place is huge, so in keeping you need to have an appropriately sized staff to plow the snow. There were 3 mornings where I had to go into work significantly late and 2 where I couldn't go in at all(and use my own paid time off) because I literally could not back out of the garage without getting stuck. And on numerous occasions our street wasn't even plowed for the FIRST time until 3 or 4pm. Which I find to be unacceptable and I plan on mentioning this when we renew our lease. If they do not make any changes for this coming winter, we will probably move elsewhere next summer.