Review History for anonymous

Century Apartments


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anonymous

Resident 2004 - 2014

7/23/2018

I disliked this community because of its rude and dismissive management and horrifically poor upkeep of the common areas of the building. While the maintenance staff, concierge and doormen were, for the most part, pleasant, I found the management unhelpful in addressing and resolving issues related to maintenance, building upkeep and extending common courtesies. In my observation the maintenance staff worked hard but were severely understaffed for a building the size of the Century. As a result, maintenance requests were not always addressed in a timely manner and to no fault of their own. I lived there for 10 years. Over time, the hallway carpets and walls became filthy. When things fell apart they weren't fixed, they were patched up. Something as simple as the hallway and elevator signage, after many fixes, could still be found on the floor as it had fallen off time and time again. I endured the infestation of mice; it took months to get rid of them. There was a persistent leak in one of the closets that was never addressed. When I finally moved out, what appeared to be black mold lined the closet. For the rent we paid, and though yes it was in the lease, the longer I lived there it seemed inconceivable that management thought it had no responsibility for putting a new coat of paint on the walls every few years. Even in NYC, residents who live in the "projects" get a new coat of paint every three years. I bring these things up because The Century is advertised as a "LUXURY RENTAL" with increasingly little luxuries. More, when they were repointing the bricks on the building façade those of us with terraces were without access to them for months. When we inquired about when the work would be finished management became increasingly hostile about the constant inquiry. Rent was NOT adjusted to compensate for this inconvenience and wrought iron furniture brought for a terrace had to sit in the living room or placed in storage at the resident's expense. When I decided to exercise my right to move based on a loophole in their lease agreement and attempted to communicate this to management with the desire to resolve the matter amicably and above board, I was appalled to find that after 10 years of being a "model" tenant (one who paid their rent on time always, lived well within a community environment, up-kept the unit I lived in) that I would be threatened with a bogus law suit and dragged through court for two years. Though the case was resolved in my favor, I was sadly reminded of how low this management group had sunk. When management sinks this low it is hard to imagine a comeback. As a result, I would never refer the Century to anyone.

    Review 7 out of 17

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    Century Apartments

    May 2024

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