What are noise levels like at Autumn Creek Apartments?

The community is rated 4.6/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Autumn Creek Apartments?

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Autumn Creek Apartments?

The community is rated 4.8/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.9/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.9/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 6.5 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths

Ratings & Prices for Autumn Creek Apartments, East Amherst, NY

Renter Ratings

Noise	N/A
Grounds	5
Safety	4.8
Office Staff	5
Maintenance	4.9
Neighborhood	4.9
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	12

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	6.5 days

Ratings & Reviews (133 Reviews)

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Resident • 2020

11/19/2020

Such a great and welcoming complex to be a part of. Alex and Taylor were awesome and efficient with the safety inspection today. Alex is always super friendly and does a great job! I would definitely recommend!

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Autumn Creek Apartments Manager

11/23/2020

Thank you for your review and 5-Star rating! Alex is a big part of our team's success and we are so glad that Taylor has been such a fantastic addition to our office. Amazing team members are what helps our community achieve our Top Rated status!

Resident • 2020

11/17/2020

Alex and Angel are fantastic! They are so friendly and helpful. Anytime there is a question or concern they go out of the way to make sure it's resolved. Even when we're out walking Alex always makes sure to say hello

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Autumn Creek Apartments Manager

11/17/2020

Thank you for your 5 star review! It's wonderful to hear about our maintenance team going above and beyond making our community that much better!

Resident • 2020

10/19/2020

Overall, I have been very happy with my experience living here. It is especially convenient having a maintenance team available to help. All of the people here are excellent! Alex & Rob recently replaced my leaky kitchen faucet. They were both friendly & did a great… See More

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Autumn Creek Apartments Manager

10/20/2020

Thank you for your recommendation and stellar rating! We strive to keep our residents happy and having our reliable maintenance staff is a big part of what makes our community great! We're so happy to hear that Alex and Rob were able to assist you!

Resident • 2018 - 2020

08/09/2020

Maintenance staff is incredible. Angel, Kevin, Rob, Alex all get to work orders the same day, and if they cannot fix the problem, they will order new parts, or hire another company until you are 100% satisfied. Staff in the office is great, get back to… See More

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Autumn Creek Apartments Manager

08/10/2020

Hi Stephanie, I'm very happy you're enjoying your new apartment! Thank you for your compliments to our maintenance and office staff, I will be sure to share your review with them. Unfortunately, the situation with our fitness center is beyond our control as we are following the guidelines from NYS, the safety of our residents is of the utmost importance. We are excited to share with you some virtual class options that will be available to you soon! I hope you have been beating the summer heat by the pool. I took a look back at your rental history and am seeing slight annual rent increases, a fraction of what you have stated above. Please know that our pricing is competitive with the market in addition to accounting for the various community and apartment improvements we complete annually. Please don't hesitate to contact me if you'd like to further discuss. Thanks again for your comments and for continuing to choose Autumn Creek Apartments!

Nicole_M767 • Resident • 2020

07/29/2020

My husband and I moved here about 2 months ago and we have had a great experience so far. The staff and community members are all very friendly, the grounds are clean and well-kept, and the apartments are spacious and functional. The pool is a really… See More

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Autumn Creek Apartments Manager

08/03/2020

Hi Nicole, thank you for taking the time to leave a review of Autumn Creek with 5 stars! We are glad to hear you are enjoying your apartment and our community, and taking advantage of the pool this summer. Angel, Alex, and the rest of our Maintenance staff work hard to keep our residents happy, and it's always wonderful to be able to share positive feedback with the team!

Tayysackett4 • Resident • 2020

07/21/2020

I just moved here a week ago and I have no complaints so far! We have already made a couple maintenance requests and Alex has been awesome! He responds quickly and is always friendly. Great place and wonderful staff!

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Autumn Creek Apartments Manager

08/03/2020

Hi Taylor - thank you so much for your 5-star review of Autumn Creek Apartments! We're happy to know you're settling in well and that Alex was able to assist you with your move-in. Our Maintenance Team is truly the best! We hope you continue to enjoy everything Autumn Creek has to offer and fully enjoy your time with our community.

Jlhalper • Resident • 2020

06/29/2020

Alex and Angel have been SO helpful during my short time at Autumn Creek! Any time I have had a maintenance issue, they quickly take care of whatever it is I needed done. They are kind and considerate and I am so grateful to be a… See More

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Autumn Creek Apartments Manager

07/07/2020

Welcome to the community! We are thrilled you've enjoyed your experience at Autumn Creek thus far, please don't hesitate to reach out to us if you need anything! Thank you for taking the time to leave us a review.

Sierra_C514 • Resident • 2020

06/28/2020

Alex and Angel are incredibly helpful! During our bi annual inspection they were super fast and efficient. They also were quick to help us with another maintenance issue we were having and we greatly appreciated them going above and beyond to fix it.

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Autumn Creek Apartments Manager

07/07/2020

Thank you for the rave review of our maintenance team! We are so happy to hear you're satisfied.

Resident • 2020

06/22/2020

Alex and Angel are always super helpful and engaging. They really make the community feel like a neighborhood. Whenever we have had a problem with our fire alarms or our filter they have made it a point to see us ASAP. Autumn Creek wouldn't be the… See More

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Autumn Creek Apartments Manager

07/07/2020

Thank you very much for sharing your feedback with us! We are thrilled you're enjoying Life at Autumn Creek.

Jessie_H910 • Resident • 2020

06/02/2020

Alex the maintenance guy is fantastic. Super friendly, quickly responds to maintenance requests, and does the job complete and right the first time. Have had him come over to fix things multiple times for me. Very satisfied with response time and service

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Autumn Creek Apartments Manager

06/03/2020

Thank you for your kind words! Alex and our entire team are here to help you at any time. Feel free to give us a call if you need anything! ~The Autumn Creek Team

Resident • 2016 - 2020

03/10/2020

The staff is very friendly and they're prompt about addressing concerns. Alex and Allen have been beyond helpful in taking care of any maintenance issues, going above and beyond to make the tenants happy.

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Autumn Creek Apartments Manager

03/30/2020

Thank you so much for your 5-star review. We also think our Maintenance Team is top-notch and will pass along your feedback to Al and Alex!

Djsaltz • Resident • 2020

03/04/2020

Fast and efficient maintenance and staff. Alex is the man and is great, always there to help if there are any issues. Nice and beautiful apartments. Quiet and polite community. A small dog park and dog friendly. Walking distance to stores.

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Autumn Creek Apartments Manager

03/05/2020

Thank you for your 5-star review of our staff and apartments here at Autumn Creek! The convenience of our location, our furry, four-legged friends and of course, Alex, are some of the things we love most about our community, too!

Resident • 2014 - 2019

10/12/2019

The apartment has many charges in addition to rent. One new additional charge the apartment began imposing is water and sewer. I pay about $40 per month for this. The apartment uses Conservice, utility billing service that handles billing. Conservice charges $3.75 monthly service fees and… See More

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Autumn Creek Apartments Manager

10/16/2019

Thank you for taking the time to leave a review. We are sorry you are unhappy with Conservice. I would love to discuss this with you further because I do believe the $3 charge for making a payment is incorrect. The average water bill is about $27 and there should be no fee if you get set up for automatic payment. Please give our leasing office a call at 716-204-5252 and speak with the manager. Thank you, Maggie

Resident • 2019

09/22/2019

This place is great. Of course, it is a bit expensive for renting, but you get what you pay for in terms of privacy, community cleanliness, respectful neighbors, and the physical quality of your apartment. However to me, the best part about living here is the… See More

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Autumn Creek Apartments Manager

09/23/2019

Thank you so much for taking the time to leave us a review. It means sooo much to all of us here at Autumn Creek.

EmEvMat3 • Resident • 2017 - 2019

09/04/2019

We love this community because of the friendliness of the staff and maintenance department. Multicultural, many children and pet friendly keeps one young at heart. Alex in the maintenance department is the best. Five Stars *****

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Autumn Creek Apartments Manager

09/10/2019

Thank you so much for your review. We think Alex is the best too!

Residentbr • Resident • 2019

08/24/2019

Great community to live in. Excellent amenities, updated and well maintained apartment units. The office and maintenance staff are great and extremely helpful. Alex has been great in ensuring that the maintenance issues are taken care of promptly.

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Autumn Creek Apartments Manager

08/30/2019

Thank you so much for taking the time to leave us a review. We are so glad you think our community is Great! Thanks again, Maggie Draper Community Manager

karlardo • Resident • 2018 - 2019

08/24/2019

Friendly Staff. Alex to the rescue. When ever we submit a maintenance request large or small Alex is there to take care of it promptly. Always a smile and a wave good morning when I'm out walking my dog Rocco. While my husband was ill Alex… See More

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Autumn Creek Apartments Manager

08/30/2019

We love that Autumn Creek is a big happy family and we love that you are a part of it. Thank you so much for leaving us a review. Maggie Draper Community Manager

bfdtruckies • Resident • 2018 - 2019

08/23/2019

Alex has been great. Always pleasurable and always friendly. He is always inquiring about any and all possible issues, big or small. The two small issues I have had in well over a year, he handled promptly and professionally and perfectly. I highly recommend Autumn Creek… See More

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Autumn Creek Apartments Manager

08/30/2019

Thank you for such a nice review. I will make sure Alex knows how much you appreciate him. Thanks again, Maggie Draper Community Manager

Taylor_W178 • Resident • 2019

07/11/2019

Autumn Creek Apartments in the BEST place to live in WNY! Since my first visit as a Future Resident the staff has been nothing but accommodating and welcoming to me and my family, especially Lisa. Everyone has gone above and beyond to make sure that we… See More

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Autumn Creek Apartments Manager

07/16/2019

Taylor, We can't thank you enough for all the great compliments about Autumn Creek. We are super happy that you chose to make us your home and Lisa really does care about our residents and she will really appreciate this! Thanks for taking the time to share your thoughts!

Resident • 2016 - 2018

11/14/2018

Alex from the Maintenance team is the best! He gets to know residents, takes time to say hello, and my son enjoys seeing Mr. Alex around the community! Today Alex helped fix an issue that arose in the morning before i was able to put in… See More

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Autumn Creek Apartments Manager

11/29/2018

Thank you for your kind words regarding Alex at Autumn Creek. He is very generous to his residents and takes pride in the community and making you happy. We are very pleased to have him aboard.

Danielle_E493 • Resident • 2017 - 2018

10/25/2018

I have lived at Autumn Creek since Summer 2017. I absolutely love living here. The apartment is spacious, clean, and comfortable. The neighbors are all friendly. The office staff and maintenance are the absolute best. A special shout-out to Jeff and Alex from the maintenance team.… See More

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Autumn Creek Apartments Manager

10/27/2017

We totally agree, the location is superb! We love that you're happy at Autumn Creek! Thank you for sharing your 5-star review and recognition of our team!

Resident • 2012 - 2018

09/26/2018

One of the reasons I love Autumn Creek is due to their staff. Whether you call or stop by the front office with a question or concern, rest assured your will be concern will be promptly handled. The maintenance staff is just as wonderful. Alex, maintenance… See More

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Autumn Creek Apartments Manager

09/27/2018

Thank you so much for your kind words, especially Alex. At Autumn Creek, we try our best to make our residents feel appreciated and try to help in the best way we can. We all really appreciate you taking the time to mention us!

Wes Stevens • Resident • 2018

09/20/2018

Out of every apartment I have ever lived in this is the best so far. Staff is good & matienece is on point. Alex, my main man has helped me several times so far in my stay, Best maintenance guy I've ever dealt with.

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Autumn Creek Apartments Manager

09/24/2018

Wes, What a great review about Alex! Thanks for taking the time to say what you did. Autumn Creek residents mean so much to him and a review like this certainly shows it. Thank you!

Resident • 2016 - 2018

08/03/2018

We have been living here since 2016 and so far it has been very nice. It is quiet and neighbors are friendly. Maintenance is up to date. The Alex from maintenance staff is great and we are very pleased with the upgrade.

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Autumn Creek Apartments Manager

08/10/2018

Hello, we would like to Thank you for the kind words about Alex. He is great! So happy that you like the upgrades. We try at Autumn Creek to keep your apartment home updates as much as we can as we know you have many choices and we are pleased that you choose us! See you in the neighborhood!

thaisaabreu • Resident • 2018

08/03/2018

I love this community! The staff is so kindly. And the maitanence is really good, Alex is always considerate and polite. The neighbors are respectful. My daughter loves to play at the playground! The dogs have a good place to enjoy. I really recommend this place… See More

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Autumn Creek Apartments Manager

08/10/2018

Hello, This is so refreshing to hear! Thank you for this you made our day! We hope that you were able to join us for Yappy Hour at the dog park and so pleased that your daughter can enjoy the two playground areas that we have at Autumn Creek. Alex always tries to go above and beyond and we are just excited to have you as part of our community here!

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Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

Parking

Garage

General

24-Hour Customer Service

24-Hour Emergency Maintenance

Additional Storage

Air Conditioner

Basketball Court

Business Center

Clubhouse

Concierge

Dodge Elementary, Casey Middle and Williamsville High School

Energy Star Certified

Fireplace

Fitness Center

Furnished Available

Granite Countertops

High End Appliances

High Speed Wireless Internet, Two Cable Boxes, Digital Cable with 200+ Channels and Discounted Technology Fee

Koi Pond with Waterfall

Large Closets

On-Site Maintenance

On-Site Management

Online Resident Services

Package Receiving Service

Petcare Service

Pets Allowed

Picnic Area with Grill

Plank Flooring

Playground

Pool

Private Balcony

Private Entry

Resident Social Events

Scenic Pond and Gazebo

Smoke Free Community

Storage Space

Sundeck

TV Lounge

USB Outlets

Valet Trash Service with Fee

Pets

Cats Allowed
Pet Limit: 3
Comments: We know that pets are furry family members and we gladly welcome your dogs and cats. Were sure they will love it here! If you choose to bring a pet there is a ONE TIME non-refundable Pet Fee of $500 for the first pet and a $350 non-refu

Dogs Allowed
Pet Limit: 3
Comments: We know that pets are furry family members and we gladly welcome your dogs and cats. Were sure they will love it here! If you choose to bring a pet there is a ONE TIME non-refundable Pet Fee of $500 for the first pet and $350 for each ad

Floor Plans & Pricing