Number of reviews in the past 365 days | 12 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 6.5 days |
Contact Property
Autumn Creek Apartments
5 Autumn Creek Lane
East Amherst, NY 14051
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 12 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 6.5 days |
Thank you for your review and 5-Star rating! Alex is a big part of our team's success and we are so glad that Taylor has been such a fantastic addition to our office. Amazing team members are what helps our community achieve our Top Rated status!
Thank you for your 5 star review! It's wonderful to hear about our maintenance team going above and beyond making our community that much better!
Thank you for your recommendation and stellar rating! We strive to keep our residents happy and having our reliable maintenance staff is a big part of what makes our community great! We're so happy to hear that Alex and Rob were able to assist you!
Hi Stephanie, I'm very happy you're enjoying your new apartment! Thank you for your compliments to our maintenance and office staff, I will be sure to share your review with them. Unfortunately, the situation with our fitness center is beyond our control as we are following the guidelines from NYS, the safety of our residents is of the utmost importance. We are excited to share with you some virtual class options that will be available to you soon! I hope you have been beating the summer heat by the pool. I took a look back at your rental history and am seeing slight annual rent increases, a fraction of what you have stated above. Please know that our pricing is competitive with the market in addition to accounting for the various community and apartment improvements we complete annually. Please don't hesitate to contact me if you'd like to further discuss. Thanks again for your comments and for continuing to choose Autumn Creek Apartments!
Hi Nicole, thank you for taking the time to leave a review of Autumn Creek with 5 stars! We are glad to hear you are enjoying your apartment and our community, and taking advantage of the pool this summer. Angel, Alex, and the rest of our Maintenance staff work hard to keep our residents happy, and it's always wonderful to be able to share positive feedback with the team!
Hi Taylor - thank you so much for your 5-star review of Autumn Creek Apartments! We're happy to know you're settling in well and that Alex was able to assist you with your move-in. Our Maintenance Team is truly the best! We hope you continue to enjoy everything Autumn Creek has to offer and fully enjoy your time with our community.
Welcome to the community! We are thrilled you've enjoyed your experience at Autumn Creek thus far, please don't hesitate to reach out to us if you need anything! Thank you for taking the time to leave us a review.
Thank you for the rave review of our maintenance team! We are so happy to hear you're satisfied.
Thank you very much for sharing your feedback with us! We are thrilled you're enjoying Life at Autumn Creek.
Thank you for your kind words! Alex and our entire team are here to help you at any time. Feel free to give us a call if you need anything! ~The Autumn Creek Team
Thank you so much for your 5-star review. We also think our Maintenance Team is top-notch and will pass along your feedback to Al and Alex!
Thank you for your 5-star review of our staff and apartments here at Autumn Creek! The convenience of our location, our furry, four-legged friends and of course, Alex, are some of the things we love most about our community, too!
Thank you for taking the time to leave a review. We are sorry you are unhappy with Conservice. I would love to discuss this with you further because I do believe the $3 charge for making a payment is incorrect. The average water bill is about $27 and there should be no fee if you get set up for automatic payment. Please give our leasing office a call at 716-204-5252 and speak with the manager. Thank you, Maggie
Thank you so much for taking the time to leave us a review. It means sooo much to all of us here at Autumn Creek.
Thank you so much for your review. We think Alex is the best too!
Thank you so much for taking the time to leave us a review. We are so glad you think our community is Great! Thanks again, Maggie Draper Community Manager
We love that Autumn Creek is a big happy family and we love that you are a part of it. Thank you so much for leaving us a review. Maggie Draper Community Manager
Thank you for such a nice review. I will make sure Alex knows how much you appreciate him. Thanks again, Maggie Draper Community Manager
Taylor, We can't thank you enough for all the great compliments about Autumn Creek. We are super happy that you chose to make us your home and Lisa really does care about our residents and she will really appreciate this! Thanks for taking the time to share your thoughts!
Thank you for your kind words regarding Alex at Autumn Creek. He is very generous to his residents and takes pride in the community and making you happy. We are very pleased to have him aboard.
We totally agree, the location is superb! We love that you're happy at Autumn Creek! Thank you for sharing your 5-star review and recognition of our team!
Thank you so much for your kind words, especially Alex. At Autumn Creek, we try our best to make our residents feel appreciated and try to help in the best way we can. We all really appreciate you taking the time to mention us!
Wes, What a great review about Alex! Thanks for taking the time to say what you did. Autumn Creek residents mean so much to him and a review like this certainly shows it. Thank you!
Hello, we would like to Thank you for the kind words about Alex. He is great! So happy that you like the upgrades. We try at Autumn Creek to keep your apartment home updates as much as we can as we know you have many choices and we are pleased that you choose us! See you in the neighborhood!
Hello, This is so refreshing to hear! Thank you for this you made our day! We hope that you were able to join us for Yappy Hour at the dog park and so pleased that your daughter can enjoy the two playground areas that we have at Autumn Creek. Alex always tries to go above and beyond and we are just excited to have you as part of our community here!
$1,295 - $1,331
900
N/A
A1 Plan (Lower)
$1,338 - $1,374
950
1 Units
A2 Plan (Upper)
$1,436 - $1,462
1,090
N/A
B1 Plan (Lower)
$1,458 - $1,484
1,190
N/A
B2 Plan (Upper)
$1,559 - $1,595
1,240
1 Units
C1 Plan (Lower)
$1,559 - $1,595
1,290
3 Units
C2 Plan (Upper)
At Autumn Creek Apartments you will appreciate all of the comforts of home in your very own 1 or 2-bedroom home. With up to 1,290 square feet of living space, open-concept layouts, large walk-in closets, and storage space, you are sure to find a place for everything.
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Contact Property
Autumn Creek Apartments
5 Autumn Creek Lane
East Amherst, NY 14051