Autumn Creek Apartments

Thank you for taking the time to leave a review. We are sorry you are unhappy with Conservice. I would love to discuss this with you further because I do believe the $3 charge for making a payment is incorrect. The average water bill is about $27 and there should be no fee if you get set up for automatic payment. Please give our leasing office a call at 716-204-5252 and speak with the manager. Thank you, Maggie

Thank you so much for taking the time to leave us a review. It means sooo much to all of us here at Autumn Creek.

Thank you so much for your review. We think Alex is the best too!

We love that Autumn Creek is a big happy family and we love that you are a part of it. Thank you so much for leaving us a review. Maggie Draper Community Manager

Thank you so much for taking the time to leave us a review. We are so glad you think our community is Great! Thanks again, Maggie Draper Community Manager

Thank you for such a nice review. I will make sure Alex knows how much you appreciate him. Thanks again, Maggie Draper Community Manager

Taylor, We can't thank you enough for all the great compliments about Autumn Creek. We are super happy that you chose to make us your home and Lisa really does care about our residents and she will really appreciate this! Thanks for taking the time to share your thoughts!

Thank you for your kind words regarding Alex at Autumn Creek. He is very generous to his residents and takes pride in the community and making you happy. We are very pleased to have him aboard.

Thank you so much for your kind words, especially Alex. At Autumn Creek, we try our best to make our residents feel appreciated and try to help in the best way we can. We all really appreciate you taking the time to mention us!

Wes, What a great review about Alex! Thanks for taking the time to say what you did. Autumn Creek residents mean so much to him and a review like this certainly shows it. Thank you!

Hello, This is so refreshing to hear! Thank you for this you made our day! We hope that you were able to join us for Yappy Hour at the dog park and so pleased that your daughter can enjoy the two playground areas that we have at Autumn Creek. Alex always tries to go above and beyond and we are just excited to have you as part of our community here!

Hello, we would like to Thank you for the kind words about Alex. He is great! So happy that you like the upgrades. We try at Autumn Creek to keep your apartment home updates as much as we can as we know you have many choices and we are pleased that you choose us! See you in the neighborhood!

Hello, Thanks so much for the positive feedback about Autumn Creek. I am happy that Alex was able to assist in such a timely fashion. Unfortunately, we can not always control outside vendors but happy that we could fix the issue. Thanks for being part of our community!

Ryan, thank you for your kind words about Autumn Creek and Alex. We are so happy that you are a part of the Community here and hope to help you with what ever you need.

Hello, Sorry about the Hot water tank! We are super Happy that Alex was able to respond as soon as he did. He always tries to make the residents at Autumn Creek happy. Thanks for taking the time to send a review.

Hi Pam and Lori, We are excited to hear that you are pleased with your home at Autumn Creek. We know that you have so many choices and you chose us! That is awesome! Alex loves taking care of his resident's, so I am thrilled he was able to complete it today! See you in the neighborhood.

Hello, Thanks a bunch for your kind words. It is greatly appreciated by all of us at Autumn Creek. I will be sure to share with Alex your extra shout out! Thanks again and hope to continue to make you happy.

Dear Justin and Amanda, We are very sorry that you feel the way you do. It appears that you are very unhappy and that makes us unhappy with your experience with us. We really do care about our residents and try to please everyone. We are very sorry! After your call last week a service request was submitted and Maintenance went to check out the apartment for the Red Spiders that you were concerned about. However, they could not locate any, therefore, we went a step further by scheduling the exterminator to come out this Tuesday. Unfortunately, we are at the mercy of the vendor's schedule and were able to get the first available appointment. We are hoping that the professionals will be able to fix this for both of you.

Linda, Thank you so much for your kind words about Alex and your happiness with Living at Autumn Creek. We appreciate you taking the time to write about! We think you all are pretty special too.

Hello Harry from GGK, Thank you for the kinds words about Alex. He tries so hard to be sure the residents are taken care of with their service needs here at Autumn Creek. I'm sorry that you don't feel the same about some office folks, We would love to invite you in to chat about what's bothering you. Because we understand that your time is so valuable please call us to set up a mutually agreed time to meet. I am sure we can work out whatever is disturbing you.

Hello, we regret that your rental experience of the clubhouse was not entirely positive. While we are proud to have a policy in place for our resident's use of the clubhouse. Part of the privileges set forth in the contract is that residents are responsible to clean up and leave the room the way that they found it. When this is not completed, there is a charge for the cleaning that has to be done. There are no exceptions. We are sorry if this is upsetting to you, but we do this so all residents are treated the same. As you can see we are undergoing some renovations to make your experience much better and would like our residents to be proud to show off their community and although we would like you to continue to have parties at your clubhouse, we only ask that you clean up after your party. For your second party, we made sure to have cleaning staff come in before the end of the day to make it nice for your party. As for the pet feces by your neighbor's patio, when we received the call, our staff cleaned up the mess immediately, the resident was notified and put on notice and a professional company was hired to go through the entire property. Thank you for bringing it to our attention. If we did not show you how much your satisfaction means to us, please know that your message has not been lost on us. If there's ever anything more we can do to assist, please let us know. We're only a call away! Thanks again!

Hello, I just wanted to thank you for your great compliment. We think that Autumn Creek is placed in a great location as well. You can walk to tops, stop at some boutiques, and dine out if you like. More than anything we are just happy that you have chosen us as your home. I will share with everyone your kind words! Thank you!

Hello, we would like to Thank You for your kind words. We are happy that you are happy with the choice your daughters have made. At Autumn Creek we strive hard to be sure our residents are very happy and we are extremely happy that you approve of their decision. I will pass your thoughts to the team at Autumn Creek.

Hello Celestine, What a fantastic Review! Thanks for sharing that we are upgrading at Autumn Creek. We like to show you that we care and from time to time upgrade your apartment. Home. We are so happy that you are part of our family!

Hi Lori, Thanks so much for mentioning the guy's names in your review. They show their pride when working at Autumn Creek and love our residents! We are happy you are part of the family. Thanks for sharing!