Review History for Phil_J

The Apex at 290 Apartments


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Phil_J

Resident 2017 - 2018

1/3/2018

As a current resident of this complex, I personally has been a victim of loud noises, above, below and on the sides; i hear footsteps as well and it echoes on my apartment. I can hear my neighbors with their loud musics, neighbors arguing as well. Walls are thin. The water pipe has burst/leaked; I've seen how my neighbors were affected by it a few days before Christmas; instead of getting ready for Christmas, my neighbors are getting ready to dry their places. For a new complex, this should not be happening. I received my renewal lease and the rent has increased dramatically. Considering the recent events, management should re-consider how high they are increasing rent. Some of my neighbors will not be renewing their lease. The package concierge was broken--unable to obtain packages/mails for a couple of days. Also, Management has changed multiple times--I do have respect for the initial management--jacque and alejandra--courteous and professional and accessible. Try calling the office or an email--no phone call returns nor email has been returned. If there is a way to contact the owner of the building itself instead of going through the management...
    Manager

    1/3/2018

    The Apex at 290 Apartments
    We understand your concerns regarding noise and require all residents to put area rugs to buffer sound. In regards to the unfortunate event of the water leak. We were able to promptly rectify and resolve ths issue. We would like to address your specific concerns and strongly encourage you to contact us at the leasing office. We look forward to speaking with you soon. The Apex at 290

    Review 20 out of 30

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    The Apex at 290 Apartments

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