As a current resident of this complex, I personally has been a victim of loud noises, above, below and on the sides; i hear footsteps as well and it echoes on my apartment. I can hear my neighbors with their loud musics, neighbors arguing as well. Walls are thin. The water pipe has burst/leaked; I've seen how my neighbors were affected by it a few days before Christmas; instead of getting ready for Christmas, my neighbors are getting ready to dry their places. For a new complex, this should not be happening. I received my renewal lease and the rent has increased dramatically. Considering the recent events, management should re-consider how high they are increasing rent. Some of my neighbors will not be renewing their lease. The package concierge was broken--unable to obtain packages/mails for a couple of days. Also, Management has changed multiple times--I do have respect for the initial management--jacque and alejandra--courteous and professional and accessible. Try calling the office or an email--no phone call returns nor email has been returned. If there is a way to contact the owner of the building itself instead of going through the management...