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Parker Towers

104-20 Queens Boulevard

Forest Hills, NY 11375



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garrettf04 • Resident 2011 - 2012 Not Recommended
Reviewed 06/28/2012
I am writing this review to share my experiences of living in Parker Towers. It is not my goal to dissuade prospective tenants from living here, but rather to provide a firsthand account of what it is like to live here, based on my observations and experiences. So first, here are some of the positive things about this apartment building: 1) the maintenance staff is helpful and courteous; 2) the interior apartment renovation is cosmetically well-done; 3) the location is convenient to transit and shopping; 4) I have not had any issues with mice or bugs, with the exception of one roach that appeared a couple of weeks ago. Here is my list of negatives about living here: 1) some of my apartment renovations, while aesthetically pleasing, were cheaply done (laminate floors that have shifted in one place, a painted bathtub that started to peel on its own); 2) the walls are so thin that my neighbor has asked us to lower our television because she hears it clearly, yet our television is situated about ten feet from our shared wall, and it is always at a very reasonable volume (we hear voices through the walls too, and hear the neighbor s phone ring and answering machine pick up; also, many of the walls do not have studs, so we were unable to wall-mount our TV); and finally...drum roll, please... 3) THE ELEVATORS. Now, I will expound on the point about the elevators, because this has been the most frustrating part about living here. The elevators are frequently out of service or being worked on. The management has been promising that the elevators are being renovated, but I have lived here for almost a year, and have seen no tangible results that the renovation is making any progress. Today, I waited for over thirty minutes to get on an elevator. It would be one thing if this were the exception; however, this has happened to me on many occasions. What compounds the problem is that I am a mother with a small child who rides in a stroller, and I need the elevator to get out of the building. Stairs are not an option for me when I am with my child, nor are they an option for other parents, sick, or elderly individuals who reside in this building. I have accepted that I will oftentimes have to wait five to fifteen minutes for an elevator, as that has become the customary expectation of entering or exiting this building, but today I waited over half an hour for the elevator, and each time one of the two elevators stopped on my floor, it was packed full of people. So, let's take a moment to do some math before I list my three main reasons for being upset about the elevator situation. This building has twenty-two stories of apartments, and based on the diagram provided on the Parker Towers website, it appears that each floor is comprised of approximately 20 apartment units, with the exception of the first floor, which also contains the leasing office, mail, etc. This means that there are over 400 apartments in this building alone, many of which are presumably filled. How are two small elevators supposed to handle the kind of traffic that is necessitated by a building of this size? In my opinion, the issues of SAFETY, ACCESSIBILITY, and PREDICTABILITY are at the forefront with regards to the elevator problems in this building. First, the issue of safety arises because many of the tenants in this building require an elevator to enter and exit the building. For example, this morning I saw a couple of elderly individuals and one woman in a wheelchair either entering or exiting the main lobby of the building. In addition to that, I frequently see parents with their strollers and/or small children. How are these individuals supposed to get into or out of the building in the event of an emergency? Is an elderly woman using a walker supposed to magically become imbued with the strength to walk down twenty flights of stairs so that she can get to her doctor s appointment because the elevators are not working again? What happens if there is an emergency and the elevators are broken down again, or only one is working and you have to wait thirty minutes to get on it? Which brings me to my next point, that of accessibility. When several packed elevators come by and the minutes keep ticking, I start to feel like a prisoner in my own home. Not only is it not feasible for many residents to walk up and down countless staircases, but that is also not what we are paying for. The rents here aren't cheap, and part of that trade-off is a belief that an elevator building will allow for unimpeded accessibility to one's apartment. But that is not the case when only one elevator is running, or when two are running and someone is simultaneously moving out, as was the case this morning. A third issue of contention with the elevator situation is that of predictability and reliability. Tenants deserve to be able to allocate a certain amount of time for a commute that is fairly accurate. However, I have missed the LIRR train because I waited twenty-five minutes for an elevator one weekend. And remember, I had a baby stroller and my child with me at the time, so the stairs were not an option. This morning, I had several errands to run, and I was set-back by over half an hour because of the packed elevators. I think many people would agree that tenants deserve to be able to leave their apartments at a certain time with the assurance that they will make their doctor s visits, trains, and other important appointments. We should not be at the mercy of an elevator system that is ill-equipped to handle the amount of people that live in this building, which does not even include additional people such as visitors, delivery people, etc. Which reminds me - on Memorial Day, my Fresh Direct order had to be brought up by the maintenance staff, because both elevators were out. The other option was to reschedule my food delivery, which was unfair to me and my family, since I had reserved the time slot days in advance, and we were waiting for the order to arrive so that we could cook dinner. In summation, this review includes some of my personal observations and experiences with being a tenant at Parker Towers. I have been negatively impacted by the poor elevator system in my building, to the point that I no longer want to live here. The poor construction within newly-renovated units and the paper-thin walls are also cause for concern. Perhaps another resident will have a very different story to tell, and if so, then I am happy that their experience has been so positive. Thank you for reading and best of luck as you make an informed decision about where to live.
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