Saratoga Heritage Apartments

Saratoga Heritage Apartments

(17 Reviews)
5 Heritage Way, Gansevoort, NY 12831
$953 - $1,754/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 2 Baths

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

D

Noise

2.6

Grounds

1.4

Safety

1.6

Office Staff

1.2

Maintenance

1.0

Neighborhood

1.8

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

5

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(17)

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anonymous

Resident 2020

9/10/2020

Hey Tommy Farone, looks like you're the only one who gives Saratoga Heritage 5 stars LOL ..... steer clear of this place people! It's a dump and management does not answer calls or complaints. So many residents are fed upSee More >
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anonymous

Resident 2020

8/21/2020

**** If you are a resident of Saratoga Heritage, Renaissance, or Split Rail Apartments and have experienced the horrible lack of customer service and management from owner, Thomas J. Farone, please send detailed complaints to the below email. You may remain anonymous, but please giveSee More >
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anonymous

Resident 2016 - 2020

8/12/2020

There is no staff and has been no staff for months. Parent company is unresponsive. Nothing gets done. No one, I mean literally, no one, answers local or parent company phone. Maintenance is there but worse than unresponsive. Attitude is to be gruff and rudeSee More >
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Anita81

Resident 2020

6/29/2020

This apartment has the rudest and most horrible staff I have ever met. The office manager is very harsh and impolite after signing the lease contract and her bad behavior can be seen in her maintenance staff too because he has the same rude behaviorSee More >
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anonymous

Resident 2020

6/28/2020

Please avoid moving in to this apartments, and read this before signing any lease. Its the worst place I have been living and it has the rudest staff ever; from office manager to maintenance staff. The the quality of building and specially ground is terribleSee More >
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Tom_S435

Resident 2017 - 2018

7/2/2018

This is the WORST complex I have ever lived in and I have lived all over the country. The buildings are filthy inside and out. The grounds are not maintained. They don't pay their bills so grounds keepers come and go. Bugs are a bigSee More >
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geradgrimes

Resident 2016 - 2017

12/14/2017

I lived here with my roommate for a year, he had already been living here for a couple years prior to me moving in. To start off, our upstairs neighbors who moved in after us, were extremely loud, rude, inconsiderate, and when we brought thisSee More >
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Joeb1950

Resident 2012 - 2017

2/25/2017

Have an overhead automatic garage door which is not working right have called four times and door is still broken maintenance does not know how to fix it evidently. The last time I spoke to the office personal I told them to call theSee More >
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Average22

Resident 2005 - 2012

1/18/2012

Apartmnts are Nice but phase one needs some TLC. Cracked sidewalks, peeling paint on trim, etc. Some apts are 7 years old and in need of new carpet etc. Really nice group of tenants for the most part. Pool is nice but canSee More >
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JRzLady

Resident 2008 - 2011

8/16/2011

I moved to Saratoga Heritage over 3 years ago and find it to be an enjoyable, quiet community. The pool is wonderful, especially since it is open longer than any place I know of. Early in the season, it seems to get aSee More >
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anonymous

Resident 2008 - 2011

6/25/2011

I agree with comments about Joyce. She is in dire need of a Dale Carnegie course. She may accomodate her friends at the pool, but will ignore needed maintenance requests from others! If you are not in the clique, forget about promptSee More >
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anonymous

Resident 2009 - 2010

9/6/2010

The place is nice and would recommend to somebody but sorry but have to agree with the comments about the property manager; it is what it is and an attitude adjustment is needed. It is NOT appropriate to yell at someone at the pool inSee More >
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anonymous

Resident 2008 - 2010

8/28/2010

I have lived at Saratoga Heritage for over two years; it has been nothing but a good experience. The property manager, Joyce, is not always in an enviable position, but I truly believe she cares about the well-being of the residents in this community.See More >
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anonymous

Resident 2010

8/25/2010

From: Anonymous Date: 08/25/2010 I could not disagree more with this negative review, which I strongly suspect is a manifestation of a personal grudge. I have lived here for 5 months and have had the exact opposite experience. Let's address each point: (1) Joyce's allegedSee More >
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anonymous

Resident 2010

6/2/2010

I'm just amazed nobody has mentioned how rude Joyce, the property manager is!!! The apartment community is nice. Its well kept, grounds are nice in the summer, snow removal was also well maintained in the winter. The apartment itself IS an apartment (despite how someSee More >
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hala1952

Resident 2008 - 2009

6/14/2009

My wife and I were surprised when we read the previous review. We have live in this complex for a little over 16 months and we have always remarked how quiet and peaceful our apartment is. We cannot complain of ever hearing any of ourSee More >
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anonymous

Resident 2007 - 2008

5/13/2008

Walls are paper thin - if you dont want to hear every step of your upstairs neighbors (or their pets) and the every word of the dinner conversations of the neighbors next to you, dont move here. The location is nice, off the mainSee More >

Features & Amenities

Laundry
  • Laundry Connections in Unit
  • Laundry in Units
Pets
  • Dogs Allowed
    Deposit: Required
    Less Info
    More Info
  • Cats Allowed
    Deposit: Required
    Less Info
    More Info
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: How easy is it to find guest parking?

Frequently Asked

What are noise levels like at Saratoga Heritage Apartments?
The community is rated 2.6/5 stars, which is considered having moderate noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Saratoga Heritage Apartments?
The community is rated 1.4/5 stars, signifying slight satisfaction on average.
How safe is Saratoga Heritage Apartments?
The community is rated 1.6/5 stars, which is considered being slightly safe on average.
How satisfied are residents with the neighborhood
The community is rated 1.8/5 stars, signifying slight satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.
What is the pet policy at Saratoga Heritage Apartments?
Dogs Allowed
Deposit: Required
Cats Allowed
Deposit: Required
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 2 Baths

Check Availability

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Saratoga Heritage Apartments is an apartment in Gansevoort in zip code 12831. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Saratoga Springs, Corinth, Malta, Ballston Spa, and Glens Falls. 12866, 12831, 12822, 12020, and 12020 are nearby zips.