Carraway

(66 Reviews & Surveys)
105 Corporate Park Dr., Harrison, NY 10604

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

A

Noise

4.1

Grounds

4.2

Safety

4.1

Office Staff

4.6

Maintenance

4.7

Neighborhood

4.3

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

8

Manager’s Review Engagement

C

Percentage of reviews responded to

50%

Manager’s Review Reply Time

B+

Average time to respond to reviews

10.62 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(9)

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
  • Original Date
Avatar

Verified Resident 902836

VRP 2021

5/11/2021

Carraway (Westchester) is a luxury community. Accommodating staff, friendly neighbors, myriad amenities. More than meets expectations. I would recommend this complex without hesitation. It is truly a home.

Avatar

Verified Resident 902630

VRP 2021

5/11/2021

There are many great aspects of the Carraway. Beautiful appearance. Great amenities. One major problem. Sound proofing between floors is terrible. Major problem that will impact my overall experience.

Updated Review

Avatar

Verified Resident 804094

VRP 2021

5/5/2021

Everyone is so respectfull and careing.The community is everything you can ask for.The apartment are done up in very good taste.The location is very safe can walk out the door and not worry.All is good

Avatar

Verified Resident 899273

VRP 2021

5/2/2021

Great complex and amenities. Staff is very efficient and on top of the smallest issues. You can't go wrong living at the Carraway. Everything is clean and well maintained with the utmost attention to detail.

Avatar

Verified Resident 898150

VRP 2021

4/28/2021

It is far too early to say because the community is still under construction, there are lots of people around working, and many units are still empty. It is hard to assess what it will be like when it is full or near-full. Everything isSee More >
Manager

4/28/2021

Carraway
Welcome to the community! We are delighted that you have chosen to call Carraway your home. Thank you for taking the time to reach out. A handful of kitchen islands have been held up in production. We should have this installed for you shortly. Our sincere apologies for the delay. We will be sure to connect with you soon regarding their arrival. Feel free to reach out to me directly, 914.792.4888. Many Thanks, Janine
Avatar

Verified Resident 896202

VRP 2021

4/22/2021

negative : It is very noisy for Washing machine. in daytime, highway sound a little bit noisy. Air condition is also noisy. Positive : my room is well positioned and it has a lot of sunshine, it is comfortable.

Manager

5/6/2021

Carraway
Good Day, and thank you for the review. Your feedback is valuable and we want ensure that your 100% satisfied with your apartment home. Our maintenance team will be happy to take a look at your washing machine and AC unit. We are delighted to know that that you are enjoying the sunshine and are comfortable in your home.
Avatar

Verified Resident 889630

VRP 2021

4/5/2021

We love the community. Residents, staff are nice and helpful. We just wish some of the items in apartment were more closely checked for chips and scratches. It's great to have coffee, etc. in main lobby 24 hours.

Manager

4/22/2021

Carraway
Dear Resident, many thanks for taking the time to write this review. Your feedback is valuable to us. We are delighted that you love Carraway and want to ensure 100% satisfaction. We will gladly review any concerns you have within your apartment home. We will continue to keep the coffee bar stocked. Welcome to the community!
Avatar

Verified Resident 573518

VRP 2021

3/14/2021

Poor to average Manager Janine is very professional communicative and appears more helpful. General staff with exception of Hope seems otherwise engaged so not easy to communicate in real time bc they roll out is clearly a huge stumbling block- I don't blame them onSee More >
Manager

4/22/2021

Carraway
Thank you for taking the time to provide your feedback. I can assure you we take pride in delivering excellent customer service. I am available if you would like to discuss this in more detail. Janine 914-792-4888.
This community is managed by

Toll Brothers

A-
A-
Communities
10

Questions & Answers (0)

Frequently Asked

What are noise levels like at Carraway?
The community is rated 4.1/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Carraway?
The community is rated 4.2/5 stars, signifying extreme satisfaction on average.
How safe is Carraway?
The community is rated 4.1/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 50% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 10.62 days to their community reviews in the past year.
Who manages Carraway?
Toll Brothers
What is the pet policy at Carraway?
No pet policy available

Check Availability

May 2021

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Beds

0

Baths

0

Carraway is an apartment in Harrison in zip code 10604. This community has a 0 Bed, 0 Bath Nearby cities include Rye, Mamaroneck, Port Chester, White Plains, and Greenwich. 10605, 10601, 10606, 10603, and 10573 are nearby zips.