Staff is very friendly and energetic. There are always people around and it feels very safe. They have your back.
The shuttle is a great service, the previous reviewer who condemned it has got to learn to lift that --- up.
It seemed like the rent is going up indefinitely but maybe that just happened to us because the place changed hands and there were lots of service and construction improvements during this time. One of which is the new double windows that greatly improved the heating losses. It was pretty bad the first year I was here but nowadays with locking windows it's not a problem. Every room has its own electric heater that is adjustable separately from the main heater. This is something that is great in Ithaca and I haven't come across it in many other place.
This should be obvious, but don't leave your bikes on the bike rack over long breaks, it's not that safe. Ours got stolen.
If you cook a lot, watch out, some kitchens are fairly ad hoc and have small counter space.
Noise can travel quite a bit, but also not travel at all. I've listened to music many nights at 15 Watts full power and haven't gotten any complaints, and played classical guitar very softly once and i got the cops called on me.
Don't rely on the wi-fi, get your own wireless router and plug your ethernet cable to it. This makes a huge difference in speed if you use wireless.