Resident • 2014
Expensive. Cheaply made. Frequent hot-water problems. Thieves rummage through packages. Construction dust everywhere. Construction noise all day starting at 7:30 a.m.
I lived at Collegetown Terrace for the past two years because the buildings are new and are in a great location for walking and bussing to Cornell and the Commons. But this is about all this place has going for it.
Collegetown Terrace is expensive. The target clientele is graduate students, and yet they somehow think $1700+/mo is reasonable for someone with a ~$2200/mo stipend. No wonder my floor was only half-occupied this year.
Despite the high rent, the building is cheaply made. Walls and ceilings are paper thin, and the upstairs neighbors' conversations are readily heard. Anytime they walk around, my light fixtures rattle. None of the high-capacity washers (which accounts for half the washers) in the building work properly. During the rinse cycle, they only fill with a couple inches of water, so your clothes end up twisting and rubbing against each other, and sometimes tearing.
The management staff are pleasant to deal with up until the instant you sign your lease. After that, they are very good about giving you the runaround on any concerns you might have: their standard line is, "Yes, we are aware of the problem, and we have someone onsite working on it."
The staff are terrible about giving advance notice when they show your apartment. While other places call to give 24 hours' notice, here, you are lucky if you get 10 minutes' notice via e-mail.
Collegetown Terrace is an active construction site. There are trucks driving up and down South Quarry St, and there is construction noise all day starting at 7:30 a.m. The resulting dust covers everything, including the cars parked under the building. A visible film of dust develops on my car just days after washing.
The hot water system breaks down far more often than it should, and it usually takes the better part of a day before it's fixed.
There is no secure location for package dropoffs. If you don't pick up your package right away, it's often opened and rummaged through by the end of the day.
Stay away from Novarr Mackesey. Between the high rent, cheap building, and the generally shady impression I get from the management staff, I can't help but feel that they are laughing all the way to the bank. I can't wait to move out of here.