Front desk will let anybody up without the thought of screening them. When they do call to let you know you have a visitor its well after they arrive at your door. Beware of water charges, only rental that I know of that charges 40-60 month for water. You pay a $500 a year fee for the gym and rooftop area (which is under construction and has materials everywhere). Buyer beware, great veiw but you will not get anywhere with your concerns from Management, plus they turnover so much they will not know who you are.