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The Mark at Mamaroneck


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anonymous

Resident ā€¢ 2012 - 2013

8/15/2013

We just moved out of one bad year of living at avalon willow. We wish we would have seen all the negative reviews before we moved in. I'll keep it short: PROS: *Close to train *We had a nice balcony CONS *EXCESSIVE utility bills, all appliances/windows must be old because we were paying up to $300 a month to con Ed for a one bedroom *Noise from people above was unbearable, we had to buy earplugs to sleep...every step they took was heard in our apartment, we would even hear it when they put their toilet seat down *Broken glass everywhere near trash/recycling pickup, right near dog station, we reported unsafe conditions after our dog stepped on glass and was told immediate changes would be made but nothing ever changed *Staff changed frequently during the one year we were there and we were told by new staff that they wouldn't honor what old staff had told us....namely that our $600 pet fee included carpet cleaning upon move out. Even though an avalon employee told us that, we were still charged for carpet cleaning. ***Lastly and most importantly, MOVE OUT SCAM! I'm just seeing another review on here that you can actually google "avalon move out scam" and read all about how they keep people's security deposits at all of their properties. Some people are even involving the attorney general, maybe that will be my next move. We left them a spotless, freshly cleaned apartment and they somehow managed to find over $500 to keep from our security deposit. Most of the charges were for painting, which is interesting because I spoke to them in advance about how to avoid painting charges after a neighbor moved out and warned me. The staff gave me two different types of paints that they use. After we moved out, we went back and covered any little scuff or scratch anywhere in that apartment with the paint that they supplied. Yet, when they did the checkout we were told the paint didn't match perfectly enough and charged $250 for painting charges. I had heard about the move out scam about six months after moving I so I did everything in my power to return the space to them absolutely gorgeous...I left it way nicer than the day I moved in but still got screwed. If you move here, just count on whatever you give them as a security deposit as a gift for them because you won't see it again.

    Review 21 out of 57

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    The Mark at Mamaroneck

    March 2024

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