I used to live in this apartment. The apartment itself is pretty nice but the staffs are savages. They raised the rent from $3600 to $3900 the day before I moved in. Plus, when I left the apartment, they didn't give me back my deposit until 4months later. Basically, in the situation where you have to give money to them, they're ruthless to you but when they're in the position to give you the money, they will play dumb. Equity Residential has the worst office-staffs and managers. Securities and front-desk people were very nice though.