New Paltz Gardens

21 Colonial Drive, New Paltz, NY 12561

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New Paltz Gardens

21 Colonial Drive

New Paltz, NY 12561

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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4.9National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
4.9
Pre-Renewal
Before residents renew their lease, we get their feedback.
N/A
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
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Work Order
Our team's performance in responding to service requests.
85%RECOMMENDED
THIS PROPERTY
VS
85%CITY AVERAGE

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New Paltz Gardens Manager

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Resident 2019 Not Recommended
Reviewed 09/04/2019
The most expensive complex in the town and one of the most poorly kept. I contemplate breaking my lease everyday because of mold! They are completely dishonest when showing the apartments. One should be told that the lower level apartments are as most as an unfinished… See More
New Paltz Gardens Manager10/07/2019

Thank you for the feedback. I'm surprised by your comments as the vast majority of our resident reviews would recommend us to others and rate maintenance highly. We'd like to fix any issues you may have, can you please give us a call at your earliest convenience. Jason Michael / Customer Satisfaction Manager / New Paltz Gardens / Leasing Office # = (845) 255-6171 / My Phone # = 201-871-1055

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Verified Resident 676541 2019 Recommended
Reviewed 08/09/2019
Very good apartments and responsible staff A very quite place to stay in and very near to the schools and the groceries stores Mainly very satisfied with the property Tracy she is very responsible and helpful staff person . See More
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Verified Resident 676562 2018 - 2019 Recommended
Reviewed 08/09/2019
Great community. Everyone is nice and friendly. I've had a good experience with everyone I've interacted with. Management is very helpful and accommodating. Always available to answer my questions and assist with any issues.
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Verified Resident 675863 2014 - 2019 Recommended
Reviewed 08/07/2019
Buildings are old, kind of noisy, interiors are poorly sealed, humid & prone to mildew, no exhaust fan in bath or over stove, lots of rust, AC is useless. Kitchen lighting is poor. Poor upkeep: paint over tape, holes in woodwork, bath grout falls out, needs… See More
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Verified Resident 674486 2018 - 2019 Recommended
Reviewed 08/05/2019
It's been a pleasure from the very beginning. Safety and residential quality in all aspects. Manager friendly and helpful at all times. The same with the other employees, always willing to help. Overall a very nice experience. See More
New Paltz Gardens Manager08/09/2019

Thank you for the feedback! Jason Michael / Customer Satisfaction Manager / New Paltz Gardens / Leasing Office # = (845) 255-6171 / My Phone # = 201-871-1055

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Verified Resident 674525 2018 - 2019 Recommended
Reviewed 08/04/2019
Very nice community. I love the atmosphere here. The only real issue i can find is that there are ground Hornets and we can not get rid of them. My biggest fear is me possibly getting stung. That would not be fun at all.
New Paltz Gardens Manager08/09/2019

Thanks! We appreciate your feedback! We've had the exterminator come weekly for the last five weeks in regards to the bees. Fortunately, the cicada bees aren't really harmful to humans. (the males don't even have stingers). https://en.wikipedia.org/wiki/Sphecius_speciosus#Interaction_with_humans Jason Michael / Customer Satisfaction Manager / New Paltz Gardens / Leasing Office # = (845) 255-6171 / My Phone # = 201-871-1055

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Verified Resident 674438 2018 - 2019 Recommended
Reviewed 08/03/2019
everything went very smooth to get this apartment. I love onlinr services, autopay and staff was very responsive and helpful. Laundry is convenient and proximity to school and shopping is great, i can walknor ride bike too.
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Verified Resident 674409 2011 - 2019 Recommended
Reviewed 08/03/2019
I had a very positive experience in the new Paltz gardens community, maintenance was always readily available for any issues that arose and questions regarding my lease or whatever I had questions about were promptly answered and taken care of. I recommend this place to anyone.… See More
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Verified Resident 674442 2019 Recommended
Reviewed 08/03/2019
Overall good experience. Apartments are a little outdated. Bees infestation are only issue so far. Squirrels are able to get into the roof and are noisy at times. Very quiet which is we enjoy and staff is pleasant and helpful. See More
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Verified Resident 674488 2018 - 2019 Recommended
Reviewed 08/03/2019
Great experience at New Paltz Gardens. This is the second time I've lived here and I knew I wanted to come back. Management and maintenance are fantastic! If you have a problem, it's dealt with immediately or the next day.
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Verified Resident 34192 2008 - 2019 Recommended
Reviewed 08/02/2019
I have lived here at NewPaltz Gardens since 2008. I have been consistently happy and satisfied with my apartment, the management and the maintenance. On the few times I have had need old maintenance people they have arrived at my door within my notes of my… See More
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Verified Resident 674212 2019 Recommended
Reviewed 08/02/2019
So far my experience here has been great. Everyone I've dealt with in the leasing office has been very friendly and answered all of my questions through the whole process. Move in was very simple and stress free. The apartment was ready, and cleaned upon move… See More
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Verified Resident 674259 2019 Recommended
Reviewed 08/02/2019
While I don't talk much with neighbors, I haven't had any issues or conflicts with anybody in the complex. I see some of the neighbors and smile, and other times people don't really care (which is also fine).
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Verified Resident 674310 2018 - 2019 Recommended
Reviewed 08/02/2019
I am enjoying living here. It's convenient to school and there are many people I've gotten to know socially. The apartment is comfortable, and everything is in good working order. This has been a very good place for my last 2 years of college.
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Verified Resident 674121 2019 Recommended
Reviewed 07/31/2019
Very pleasant lease-up process. Staff was very professional and efficient. Other residents seem happy at this community. Amble parking, although not close to building 40. Interior of unit has been up graded very well.
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Verified Resident 674124 2018 - 2019 Not Recommended
Reviewed 07/31/2019
Ok so far. No major complaints except for a few little things but I haven't said anything about them to anyone so maybe that's the problem. The paint job in here is trash. There's paint on every door knob, thermostat, hinges etc. Grout and spackle all… See More
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Verified Resident 673846 2018 - 2019 Not Recommended
Reviewed 07/30/2019
Wash machines are quite dirty and disgusting. Because of it, my ---- spread through my cloths and it was cost about 500$ for me. I have still had the photos for proof. Tracy just said sorry. Who will pay my cost!!!! In addition my sub-neighbor was… See More
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Verified Resident 636964 2018 - 2019 Recommended
Reviewed 05/07/2019
First apartment as college student. Great location, friendly staff and can do most everything online to manage lease, pay lease, etc! Neighbors are friendly but maintain privacy. Noise is low outside and amenities are convenient.
New Paltz Gardens Manager06/26/2019

Thanks! We appreciate the feedback! Jason Michael / Customer Satisfaction Manager / New Paltz Gardens / Leasing Office # = (845) 255-6171 / My Phone # = 201-871-1055

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Verified Resident 636975 2018 - 2019 Recommended
Reviewed 05/07/2019
Lots of tenants in complex, pleasant staff, apartments are clean and pretty well maintained. All new carpets and floors before I moved in, new ceiling fan, new bathroom fixtures. Appliances were clean. Floors are very creaky, probably unpleasant for downstairs neighbors. Tenant smokes inside their apartment… See More
New Paltz Gardens Manager06/26/2019

Thanks for the feedback! Please give us a call if you're having any issues. Jason Michael / Customer Satisfaction Manager / New Paltz Gardens / Leasing Office # = (845) 255-6171 / My Phone # = 201-871-1055

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Verified Resident 636984 2018 - 2019 Recommended
Reviewed 05/07/2019
not too bad, only if you have a pet. they let dogs live here so thats all that matters. it is very very disappointing that you cannot control the temperature in your own apartment an then get to pay for it. you have to keep the… See More
New Paltz Gardens Manager06/28/2019

Thank you for the feedback. We appreciate the review. If you have any heat issues in the future, please call the maintenance service line and they will address your issues immediately. Jason Michael / Customer Satisfaction Manager / New Paltz Gardens / Leasing Office # = (845) 255-6171 / My Phone # = 201-871-1055

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Verified Resident 618210 2018 - 2019 Recommended
Reviewed 03/21/2019
When I moved in I was a little off. I was a little unsure about it but after living here I seen it was a nice and quiet community. I can walk and run the area if need be. Ultimately is a nice place. I love… See More
New Paltz Gardens Manager03/21/2019

Hi! Thanks for the four star review! We appreciate your feedback regarding the laundry room; we realize people can leave it a mess at times. Our maintenance team typically cleans the room three times a week, but now in light of your feedback, we're adding another day to assure it's cleanliness. I'm glad to hear you love your apartment :) Jason Michael / Customer Satisfaction Manager / New Paltz Gardens / Leasing Office # = (845) 255-6171 / My Phone # = 201-871-1055

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Verified Resident 607355 2018 - 2019 Recommended
Reviewed 02/22/2019
Apartment is clean & quiet. Neighbors are respectful and maintenance has been attentive when our door lock was broken. rental office staff is friendly & responsive. No issues with crime or the like See More
New Paltz Gardens Manager02/25/2019

Thank you for taking the time to provide feedback! Jason Michael / Customer Satisfaction Manager / New Paltz Gardens / Leasing Office # = (845) 255-6171 / My Phone # = 201-871-1055

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Verified Resident 606678 2016 - 2019 Recommended
Reviewed 02/21/2019
These apartments are clean and adequately sized for their price. The community is quiet and friendly. Amenities are adequately maintained and maintenance staff are professional, polite, and efficient. I would definitely recommend New Paltz Gardens!
New Paltz Gardens Manager02/25/2019

Thank you for the feedback! Jason Michael / Customer Satisfaction Manager / New Paltz Gardens / Leasing Office # = (845) 255-6171 / My Phone # = 201-871-1055

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Verified Resident 600084 2015 - 2019 Not Recommended
Reviewed 02/03/2019
I have many issues with New Paltz Gardens, my rent keeps increasing every year but the quality of the facilities, the apartments and the overall quality of workmanship is subpar. There are many large potholes on Colonial Drive and the entrances of the parking lots are… See More
New Paltz Gardens Manager02/13/2019

Thank you for the feedback. We actually have plans in the works to replace the carpet in the foyer and to fix the potholes. As for the water, those issues occur when the town flushes out hydrants or has issues with the mains etc. The whole village is affected by those events. Please give us a call if there is anything we can help you with. Jason Michael / Customer Satisfaction Manager / New Paltz Gardens / Leasing Office # = (845) 255-6171 / My Phone # = 201-871-1055

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Verified Resident 571097 2018 Recommended
Reviewed 11/14/2018
New Paltz Gardens was the perfect location and a great price. The apartment was thoroughly cleaned and is well maintained. No issues with neighbors and in fact is a great community. As it was built awhile back there are certainly some renovations that could take place… See More
New Paltz Gardens Manager12/14/2018

Thanks! We appreciate the feedback! Jason Michael / Customer Satisfaction Manager / New Paltz Gardens / Leasing Office # = (845) 255-6171 / My Phone # = 201-871-1055

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Features & Amenities

Laundry

  • Laundry On-Site

Pets

  • Cats Allowed
  • Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $1,252

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $1,500

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Management Company: Kamson Corporation

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New Paltz Gardens is an apartment in New Paltz in zip code 12561. This community has a 1 - 2 bedroom, 1 bathroom, and is for rent for $1,252 - $1,500. Nearby cities include Highland, Hyde Park, Poughkeepsie, Port Ewen, and Wallkill. 12528, 12538, 12601, 12466, and 12589 are nearby zip codes.

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New Paltz Gardens

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Management Photos (17)

  • (Manager photo uploaded on 06/07/2013) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 06/07/2013) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 06/07/2013) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 02/02/2018) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 02/02/2018) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 02/02/2018) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 02/02/2018) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 02/02/2018) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 02/02/2018) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 02/02/2018) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 02/02/2018) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 02/02/2018) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 02/02/2018) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 06/07/2013) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 06/07/2013) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 06/07/2013) Image of New Paltz Gardens in New Paltz, NY
  • (Manager photo uploaded on 06/07/2013) Image of New Paltz Gardens in New Paltz, NY

Provided by Other Residents

Resident Photos (1)

  • (Resident photo uploaded on 12/09/2015) Image of New Paltz Gardens in New Paltz, NY
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