What are noise levels like at 21 West?

The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at 21 West?

The community is rated 3/5 stars, signifying moderate satisfaction on average.

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4/5 stars, which is considered being very effective on average.

What is the pet policy at 21 West?

Dogs Allowed Weight Limit: 25lbs

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath

Ratings & Prices for 21 West, New York, NY

Renter Ratings

Noise	N/A
Grounds	3
Safety	3
Office Staff	3
Maintenance	4
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (46 Reviews)

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Resident • 2017 - 2020

08/27/2020

Avoid this building. There is massive construction going on, the units are unbearably loud with masonry drills and hammering and this project is vastly behind schedule. If you work from home, you're really going to regret living here.

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Verified Resident 459419 • vrp • 2017 - 2018

03/02/2018

Pleasant Attentive front desk, clean area in bldg building is safe or at least I feel safe transportation is very accessible plenty of good restaurants as well as activities Who knows, maybe i will get married and stay See More

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21 West Manager

03/05/2018

Thank you for taking time to share your experiences as a resident of 21 West. We are so happy that the location works for you and that our Team is making you feel at home! At 21 West we truly take pride in delivering an exemplary living experience for our residents every day.

Verified Resident 450610 • vrp • 2017 - 2018

02/08/2018

Location: Quite, lots of green space within short walking distance. Does get quiet at night and weekends but I think that's a plus. If you want noise or to turn up, take any of the many train lines that flow through the area. Building: Very well… See More

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21 West Manager

02/09/2018

It's great to hear that you are happy at 21 West and that our team is making you feel at home! Thank you for taking time to post such a thoughtful review. At 21 West we truly take pride in delivering an exemplary living experience for our residents every day.

Verified Resident 449866 • vrp • 2014 - 2018

02/07/2018

This building and it’s staff are great. What I don’t like is how long things are left broken for. Our lobby doors have been broken for over a month now. Our ineffective building manager is the problem. It’s embarrassing.

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21 West Manager

02/13/2018

Thank you for your feedback. We apologize for the inconvenience; we are aware of the ongoing issue and are making efforts to find a permanent solution. We appreciate your continued patience.

Verified Resident 447978 • vrp • 1998 - 2018

02/01/2018

Great building, solid community. Reasonable rent for the neighborhood. Maintenance staff is very responsive. Landlord was very accommodating through 9/11 - generous actually. Neighborhood is very safe. Deli on premise is outstanding. See More

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21 West Manager

02/02/2018

Thank you for taking time to provide a review of 21 West and recognizing the efforts of our Team. We are so happy you have chosen 21 West as your home, and are delighted to provide a top-notch staff whose goal is the provide an exemplary living experience for our residents every day.

Verified Resident 439218 • vrp • 2017 - 2018

01/10/2018

Top notch building. Attentive, courteous, and friendly personnel. Well maintained clean building. All repair issues are responded to within a day, if not immediately. Very happy with decision to move here. See More

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21 West Manager

01/11/2018

We are thrilled that you are happy at 21 West and that our team is making you feel at home! Thank you for taking time to post such a great review, and for recognizing our team with 5 stars. At 21 West we truly take pride in delivering an exemplary living experience for our residents every day.

Verified Resident 289772 • vrp • 2008 - 2017

12/08/2017

Staff is excellent at 21 West. Since I do not wish to publish a review, why do I need to complete 201 characters. This section is not working correctly. It seems that I need to provide much more than 201 characters. See More

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21 West Manager

12/08/2016

Thank you for taking to time post a review of 21 West. We are delighted to learn about the terrific experience you have had with our staff; however, it is very concerning to us that you feel that you are unable to provide a true review of our property. At Rose Associates we strive to deliver an exemplary living experience for our residents at every property, every day. We believe that experience must be absent of fear and invite you to email [email protected] when you have an opportunity so that we can learn more about your experience and route it to the appropriate staff member.

Verified Resident 428576 • vrp • 2017

12/08/2017

The staff is wonderful. I feel very safe here. There's just way too much noise from the outside that comes in from the windows. I love that I can control my own temperature inside my apartment. Maintenance responds to issues almost immediately. We had a fun… See More

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Verified Resident 428492 • vrp • 2017

12/08/2017

We love the management here. Always timely, efficient, and well executed service. The employees are wonderful too. Our apartment is newly renovated and we love it. There are some natural noise issues due to a poorly noise-proofed front door (no seals around the frame and a… See More

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Verified Resident 404382 • vrp • 2017

10/07/2017

in winter season, by the window it will be very cold. wind comes from window of crevice. if we can have central heater, would be helpful. if gym will be free, would be super helpful. felling a bit not affortable. See More

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Verified Resident 393013 • vrp • 2017

09/07/2017

All in all, our experience at 21 West, after almost six months, has been very positive! The doormen/woman are very cordial and helpful as are the maintenance people. I look forward to coming home here! See More

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21 West Manager

09/29/2017

We appreciate you taking time to provide a review of 21 West. We are pleased to be recognized with five stars and happy that our staff is making you feel at home. At Rose Associates we strive to deliver an exemplary living experience for our residents at every property, every day.

Verified Resident 369396 • vrp • 1998 - 2017

07/13/2017

Excellent experience. The building is well kept and great caring staff. Great service. But Rent is high and always goes up. the building is Somewhat isolated. The area needs resources. A trial grocery store would been very welcome. See More

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21 West Manager

08/07/2017

Thank you for taking time to provide a review of 21 West and sharing your candid feedback on the location. We are pleased to be recognized with four stars. At Rose Associates we strive to deliver an exemplary living experience for our residents at every property, every day. We are glad your experience was Excellent!

Verified Resident 265826 • vrp • 2000 - 2017

07/03/2017

Everyone here at 21 West St. is very professional, extremely courteous, and feels like a part of mu family. I feel very lucky to be here in this great building with so many friendly helpful knowledgeable and caring staff members. Adam Rose has done and extraordinary… See More

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21 West Manager

08/29/2016

Thank you for such a delightful review, Byron. We appreciate you taking time to post such a favorable commentary about your experience as a resident at 21 West. We will certainly pass along your feedback to the team at 21 West. In addition to the stellar staff, the building's rich history makes it a landmark site in Lower Manhattan offering modern amenities. Our residents enjoy a 24-hour attended lobby, residents lounge, state-of-the-art fitness center, children's playroom and a rooftop with stunning views. It is our pleasure to deliver an exemplary living experience for our residents at every property, every day.

Verified Resident 364218 • vrp • 2017

07/01/2017

21 West is a conveniently located apartment building in the Financial District whereby residents can easily walk to work, the park and stores. The staff and residents are friendly and welcoming. It is a great community. See More

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21 West Manager

08/07/2017

Thank you for taking time to post a review of 21 West. We are pleased to be recognized with four stars. Our residents at 21 West enjoy spacious units that offer light-filled rooms, some with spectacular river views. At Rose Associates we strive to deliver an exemplary living experience for our residents at every property, every day. We will be sure to pass along your kind comments to our building staff.

Verified Resident 357922 • vrp • 2014 - 2017

06/16/2017

21 West is an excellent community to live in. It's a great location and the staff is friendly & responsive to needs of the tenets, they genuinely care. Amenities are in the building or close by in a safe neighborhood, not to mention the schools are… See More

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21 West Manager

08/07/2017

Thank you for taking time to provide a review of 21 West. We are pleased to be recognized with five stars. The building's rich history makes it a landmark site in Lower Manhattan offering modern amenities including a 24-hour attended lobby, residents lounge, state-of-the-art fitness center, children's playroom and a rooftop with stunning views. At Rose Associates we strive to deliver an exemplary living experience for our residents at every property, every day.

Verified Resident 348884 • vrp • 2013 - 2017

05/25/2017

The staff is wonderful - very friendly and accommodating. The location is great for downtown living, near the river, restaurants and a variety of subway lines. It is also very quiet for being in the city. This is a fantastic place to live! See More

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09/29/2016

Thank you for taking time to post your review of 21 West. We are delighted you have chosen 21 West as your new home. The building's rich history makes it a landmark site in Lower Manhattan offering modern amenities including a 24-hour attended lobby, residents lounge, state-of-the-art fitness center, children's playroom and a rooftop with stunning views.

NYCRenter83 • Resident • 2013 - 2015

09/10/2015

I lived at Le Rivage 2013 - 2015 and it was one of my favorite buildings in NYC. It is very well maintained and the maintenance staff are great. Sako, the super, is fantastic and he takes great care of the building. The apartments are loft-like… See More

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Verified Resident 157659 • vrp • 2014 - 2015

08/20/2015

I have lived at Le Rivage for 10 months and I am always amazed at the service and extra care that is provided. The few maintenance issues that I have had are handled quickly and to my complete satisfaction. The concierge, doormen and porters are friendly… See More

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21 West Manager

08/25/2015

Thank you for your comments. We are happy to hear you enjoy living at Le Rivage.

Resident • 2013 - 2015

08/11/2015

We love the community at Le Rivage. Neighbors and building staff are great. The location is decent. It is close to good schools and playgrounds in Battery Park. Close proximity to many subway lines as well (1,R,4&5). It is a bit of a pain to cross… See More

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21 West Manager

08/19/2015

We're glad to hear that you have had such a pleasant experience with our building staff at Le Rivage while enjoying the many great amenities that the vibrant Downtown area has to offer. We are committed to deliver an exemplary living experience for our residents at every property, every day-including the troublesome ceiling leak you mentioned. We are sorry that you are currently experiencing leaks in your apartment . Rose Associates has retained a third party who is in the process of investigating leaking issues at the property and your apartment may be part of that project. If you have not already been contacted by property staff, we would ask that you please reach out to your Community Manager to schedule.

Verified Resident 162532 • vrp • 2009 - 2015

06/27/2015

Great building ith a responsive and attentive staff! The area has changed quite a bit (for the better) over the past several years, and it is a wonderful place to live with easy access to several subways, the Hudson River waterfront, the upgraded WFC, etc. See More

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21 West Manager

07/13/2015

Thank you for taking the time to share your thoughts. We are so thrilled to hear that you are pleased with the staff members and the building.

•

Updated Review

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Leasing:

Located at 21 West Street, Le Rivage is a 33-story no fee rental tower comprised of 293 units in studio, one-, two- and three-bedroom layouts. The building's rich history makes it a landmark site in Lower Manhattan offering modern amenities including a 24-hour attended lobby, residents lounge, state-of-the-art fitness center, children's playroom and a rooftop with stunning views. Our spacious units offer light-filled rooms, some with spectacular river views. Units are newly renovated and feature stainless steel appliances, new cabinetry and countertops in the kitchens. Enjoy fine dining at some of the most sought after establishments in the area or spend the day at nearby Battery Park.

21 West

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

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Ratings & Reviews (46 Reviews)

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