Douglass Park

(153 Reviews & Surveys)
300 West 128th Street, New York, NY 10027

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C+
C+

Renter Ratings

B+

Noise

2.7

Grounds

3.0

Safety

3.7

Office Staff

3.8

Maintenance

4.0

Neighborhood

4.7

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

5

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(26)

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Verified Resident 925769

VRP 2011 - 2021

7/10/2021

My experience with this residence is improving regarding professionalism of office staff. Would like to see the maintenance of the rugs in the Lobby and in the elevators sometimes improve as they are often dirty. Also there is an extreme rodent problem that needs toSee More >
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Verified Resident 924492

VRP 2020 - 2021

7/6/2021

I've only been here for about 8 months the neighbors are polite and the management staff is great,overall the building is kept well. I also like the amenities the laundry the gym and courtyard and lounge. Also the the building is warm in the winterSee More >

Updated Review

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Verified Resident 870628

VRP 2011 - 2021

6/24/2021

So far, it's been a great experience leaving in this community. It's safe and convenient Everything is right there (Trains, busses, shopping center, social attractions, good private and public schools)

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Verified Resident 918236

VRP 2014 - 2021

6/17/2021

Don't always feel Equally treated among the other community buildings. People that are paying open market price or treated more pleasant than some of the low income individuals. When visiting community property office , some staff are not always pleasant and welcoming.

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Verified Resident 893864

VRP 2011 - 2021

4/15/2021

So far I have no complaints I love where I live I just need more bedrooms and space I been living here for 10 years now I would like to move in a three bedroom but still I have no complaints the body is cleanSee More >
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Verified Resident 743818

VRP 2011 - 2020

2/11/2020

Excellent place to live with an attentive staff and friendly residents. I wish the laundry room was fully working condition more often. I think it is a huge inconvenience for the handicapped residents of the building.

Manager

2/11/2020

Douglass Park
Thank you for taking the time to leave us a review! We are thrilled that you enjoy living at Douglass Park. We do understand that the laundry room is not functioning at the level we would prefer. However, we are making arrangements to replace the existing equipment with new more efficient machines. We do apologize for any inconvenience. Thank you for choosing Douglass Park as your home.
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Verified Resident 173319

VRP 2012 - 2019

11/25/2019

On the whole, this is a decent neighborhood. There is a lot of construction in the area currently and this will bring new residents to the area. The presence of new neighbors will enhance the area and perhaps begin to eradicate some the of factorsSee More >
Manager

2/6/2017

Douglass Park
Thank you for your review. Richman Property Services will continue to strive for quality maintenance and high customer service!
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Verified Resident 269617

VRP 2011 - 2019

10/1/2019

It was a beautiful place to leave in when it was first built. Management was nice and friendly and the super was amazing. Now I would not refer anyone to this rodent infested bldg. I have been trying to move for the last 3 yrs.

Manager

2/6/2017

Douglass Park
I am very sorry that your experience with Richman Property Services is not as you expected. We appreciate your feedback and would like you to stop by the office to discuss your issues with Management.
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Verified Resident 220753

VRP 2017 - 2019

9/13/2019

My experience varies everyday! But I love living in Harlem and the building. It's close to all the trains and the night life is amazing. Please stop gentrification from happening as harlem has a great heritage.

Manager

2/6/2017

Douglass Park
Thank you so much for your review. We are glad that you love your apartment home managed by Richman Property Services.
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anonymous

Resident 2011 - 2019

8/9/2019

I've been living here since the building was first being rented out. Overtime with new landlords and supers the building is dirty, mice and roaches are everywhere. The super rarely does his job but gossips. I always see one worker in the morning older SpanishSee More >
Manager

10/29/2019

Douglass Park
Thank you for taking the time to provide us with a feedback. We are very sorry that your experience at Douglass Park is not as you expected. We appreciate your feedback and would like you to stop by the Office to discuss your issues with Management.
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Verified Resident 518228

VRP 2011 - 2019

3/7/2019

Overall it's great location, grounds are kept fairly well. I grew up in Harlem and LOVE HARLEM and am so OVERJOYED to be BLESSED by GOD to move into my building when it was brand new and 2bd/2bath. I thank GOD all day everyday forSee More >
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Verified Resident 542819

VRP 2011 - 2018

9/13/2018

Building was amazing when I first moved in. No rodents or bugs. Now there is a mice infestation & roaches. Rugs are disgusting throughout the building. Roaches and mice can be found in some incinerator rooms. Building changed a lot with so many landlords andSee More >
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Verified Resident 502909

VRP 2012 - 2018

6/20/2018

Good in the beginning but rapidly declining. The building is increasingly unkempt, the carpet in the halls are nasty (stained, frayed and soiled) and falling apart. The halls haven't been painted recently. I awaited a date for my apartment to be painted for over aSee More >
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Jean223

Resident 2011 - 2018

3/7/2018

I have been living in the building since the building opened. The building was really nice in the beginning. The building has gone down. Teenage hanging out in the lobby at all times of the night, the new super doesn't clean the building and heSee More >
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Verified Resident 288356

VRP 2011 - 2018

3/4/2018

Fully functioning building. No complaints, heat and hot water has been continuous, we have no horror stories thank heavens. The halls are refuse room are always immaculate. The Richman Group has an excellent management staff.

Manager

2/6/2017

Douglass Park
Dear Mr. Freeman We at Richman Property Services take great pride in our properties and we are very thankful for residents like yourself!
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Verified Resident 164528

VRP 2011 - 2017

3/13/2017

I love it, here :) It's close to the ABCD subways and the people are nice. The rent is great and is affordable for me as I am an actor. I hope to stay here long term as it really makes my career possible.

Manager

2/6/2017

Douglass Park
We are so glad that your are happy at Douglas Park. Richman Property Services takes great pride in its communities and its residents!
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Verified Resident 319049

VRP 2016 - 2017

3/9/2017

My experience thus far has been a really good one! The laundry area 's always either a washer, dryer or both in constant need of the cost to use them has just increased from $1.75 to $3.00.

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Verified Resident 295537

VRP 2012 - 2016

12/27/2016

when I move in the build. was very good, now it getting to be just like new York city housing. that very very bad!!!! overall manager suck. for the build!!! I take zolpidem tartrate for sleep!! do to all the dogs, that weSee More >
Manager

2/6/2017

Douglass Park
We take great pride in our properties at Richman Property Services, and I am sorry that your experience is not what you expected. Staff is taking great measures to gather information on pets in the property, and ensure they have the correct updated shots and registration.
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Verified Resident 255840

VRP 2011 - 2016

7/24/2016

i satisfied the rent fee, the location of my apart is near subway station for convenience to my office. I feel to need more safty around apartment. Noise, music etc. from outside and inside are bother me always. upstairs neighbors are making noise by workingSee More >
Manager

2/6/2017

Douglass Park
We at RPS take great pride in our properties. Management will continue to enforce resident rules so we can be a happy and healthy apartment community.
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Verified Resident 164779

VRP 2011 - 2016

7/12/2016

Neighbors on my floor have been great. Lots of new residents in the building lately though. Becoming harder to know who is actually a resident. This is an issue in common areas, where people hang out. Emphasizes the need for more community events.

Manager

2/6/2017

Douglass Park
We at Richman Property Services appreciate your suggestions. We will work to add more community mixers at Douglas Park.
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Verified Resident 234738

VRP 2011 - 2016

5/2/2016

I don't get involved with anything going on outside the building. Management could use some improvement on the laundry room machines. This way tenants could use the machines in the building instead of going outside to do their laundry. Ty.

Manager

2/6/2017

Douglass Park
Thank you for your review. We have repaired the machines and are working on getting a new High capacity machine.
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Verified Resident 174007

VRP 2010 - 2015

8/12/2015

Some people care about the community while others don't. Understandable we have a cleaning staff but they don't work 24hrs. So when you know you made a mess in your own building or your guest did, clean it. That's all to it. The laundry roomSee More >
Manager

2/6/2017

Douglass Park
Thank you for caring about your community as much as we do at Richman Property Services!
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Verified Resident 166709

VRP 2012 - 2015

7/20/2015

it was brand new building when i moved in 2012. it close to busy 125th street, and train station is just 3 minutes away, there are A B C D four trains stopping here, very convenient to commute to anywhere in new york city. andSee More >
Manager

2/6/2017

Douglass Park
Thank you for your great review of Douglas Park!
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Verified Resident 164462

VRP 2011 - 2015

7/7/2015

It's been okay. I wish there were more safe common areas - maybe with grilling, with the nice weather and all, but the experience has been ok thus far. Major subway lines are within walking distance and there are many new restaurants in the area.

Manager

2/6/2017

Douglass Park
Thank you for your response. Unfortunately there is not enough space to have a grilling station. I do agree with you that West Harlem "eats" are delicious!
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Verified Resident 159658

VRP 2012 - 2015

6/13/2015

Management delays issues, service takes forever, management is not friendly. You can't have family gatherings in lounge, but the other side of the property can, it's feel like low income residents get treated differently. They also made me pay money that I did not owe them.See More >
Manager

2/6/2017

Douglass Park
I apologize for addressing this review so late. ( over a year!) As you know we implemented 24 maintenance phone number and we require our maintenance personnel to close work orders in one day!
This community is managed by

Richman Property Services

B
B
Communities
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Questions & Answers (0)

Frequently Asked

What are noise levels like at Douglass Park?
The community is rated 2.7/5 stars, which is considered having moderate noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Douglass Park?
The community is rated 3/5 stars, signifying moderate satisfaction on average.
How safe is Douglass Park?
The community is rated 3.7/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.
Who manages Douglass Park?
Richman Property Services
What is the pet policy at Douglass Park?
No pet policy available

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Beds

0

Baths

0

Douglass Park is an apartment in New York in zip code 10027. This community has a 0 Bed, 0 Bath Nearby cities include Manhattan, Mount Morris, Long Island City, West New York, and Weehawken. 10026, 10030, 10037, 10035, and 10031 are nearby zips.