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Echelon Chelsea

37 West 21st Street, New York, NY 10010
(76 Reviews)
$4,140 - $15,435/mo

Floor Plans & Pricing

Studio

S01

Studio, 1 Bath | 511 sq. ft.

$4,140

See Floor Plan Details

1 Bedroom

A01

1 Bed, 1 Bath

See Floor Plan Details

A04

1 Bed, 1 Bath | 767 sq. ft.

$5,605

See Floor Plan Details

A02

1 Bed, 1 Bath | 733 sq. ft.

$5,607

See Floor Plan Details

A05

1 Bed, 1 Bath | 775 sq. ft.

$5,781

See Floor Plan Details

A06

1 Bed, 1 Bath | 813 sq. ft.

$6,000

See Floor Plan Details

A03

1 Bed, 1 Bath | 749 sq. ft.

$6,432

See Floor Plan Details

2 Bedrooms

B02

2 Beds, 2 Baths | 1,097 sq. ft.

$8,199

See Floor Plan Details

B03

2 Beds, 2 Baths | 1,121 sq. ft.

$8,199 - $8,343

See Floor Plan Details

B01

2 Beds, 2 Baths | 1,004 sq. ft.

$8,343

See Floor Plan Details

3 Bedrooms

C01

3 Beds, 2 Baths | 1,650 sq. ft.

$15,435

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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View Community Timeline
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Echelon Chelsea Reviews

(73)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1134787

Verified Resident 2022 - 2023

4/26/2023

A note about security—arriving home after the theater (more than once) the exterior Doors have been unlocked and the “away from the desk” sign has been displayed. Not a safe feeling! Otherwise, not a problem… See More>
    Review Author Icon

    Resident 1042328

    Verified Resident 2020 - 2022

    7/6/2022

    The building is nice and the amenities are as expected and staff is great. I think they should ask where non residents are going more often rather than just letting people walk by. I like living here because its close to things in my life… See More>
      Review Author Icon

      Resident 1018856

      Verified Resident 2021 - 2022

      4/23/2022

      Our experience has been great. We like the area, the location and the building. Staff and management are friendly and very helpful. I guess the common areas could be better as they seem a bit old. I think the backyard can be better and more… See More>
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        Resident 900484

        Verified Resident 2020 - 2021

        5/5/2021

        Amazing community, great clean building, building staff is a 10/10. Anyitme there is a maintenance request they are on it pretty much within the hour. They make us feel safe and always go the extra mile

          Manager

          5/11/2021

          Echelon Chelsea
          Thank you for leaving such a glowing review and recognizing the efforts of our team!

          Updated Review

          Review Author Icon

          Resident 897753

          Verified Resident 2017 - 2021

          4/27/2021

          Absolutely loved living here and never wanted to leave (cried for weeks leading up to our departure). We lived in two different apartments within the building and loved both of them. I cannot stay enough wonderful things about the staff (especially Luis and Milton). They… See More>
            Manager

            4/27/2021

            Echelon Chelsea
            Thank you for leaving such a wonderful review of Echelon Chelsea and recognizing the efforts of our team. We are truly sad to see you go and wish you all the best.
            Review Author Icon

            Resident 525996

            Verified Resident 2018

            8/11/2018

            Great spot with high ceilings, floor to ceiling windows, and new kitchen. Lots of space too. Very friendly management team and very accessible. Love my apartment and would definitely recommend to anyone.

              Manager

              8/22/2018

              Echelon Chelsea
              Thank you for your kind words and feedback. We are so pleased to hear you are enjoying your home here! Please do not hesitate to reach out with any questions or concerns. Thank you, Conor, Director of Operations
              Review Author Icon

              Resident 483149

              Verified Resident 2014 - 2018

              5/3/2018

              Excellent apartment complex where the building management knows you by name and is extremely friendly. Most responsive maintenance and management company that I've lived with. Great job of responding proactively to building developments.

                Manager

                5/3/2018

                Echelon Chelsea
                Hello and thanks for your kind words! We are so pleased to hear you are enjoying your home here and are being provided great service from our team. Please let us know if you ever have any questions. Best, Conor, Director of Operations
                Review Author Icon

                Resident 482164

                Verified Resident 2018

                10/23/2018

                Friendly staff. Clean, quiet building with modern amenities including full gym and common entertainment lounge/outsoor deck. Great location. Concierge staff is also great. The apartment has become my oasis in this busy city.

                  Manager

                  5/3/2018

                  Echelon Chelsea
                  Hello, thank you for your kind words about our community! We are so pleased to know you are enjoying your home here at Echelon Chelsea. Please let me know if you have any questions. Thank you, Conor, Director of Operations
                  Review Author Icon

                  Resident 461492

                  Verified Resident 2018

                  3/7/2018

                  This is one of the best movies I've had in my life and I've moved 28 times. Move-in day was seamless. Everyone was extremely friendly and polite from the property manager to the maintenance staff to the doorman. The apartment is extremely well-maintained and… See More>
                    Manager

                    3/13/2018

                    Echelon Chelsea
                    Hello and thank you so much for taking the time to provide us with a review! We are so pleased to know you are enjoying your home here and have been receiving great service from our team! We are always here to help so please do not hesitate to reach out. Best, Conor, Director of Operations
                    Review Author Icon

                    Resident 429426

                    Verified Resident 2017

                    12/8/2017

                    We moved to the Echelon Chelsea in July and we have been so happy with everything from the staff to the building and unit itself. Everything is done professionally, the building is very clean and any maintenance issues are handled ASAP. We love the area… See More>
                      Manager

                      12/13/2017

                      Echelon Chelsea
                      Hello and thank you so much for taking the time to provide us with your valued feedback and kind words about our community. We are happy to hear you are enjoying your home here have experience great service by our team. Please reach out if you ever have any questions. Best, Conor, Director of Operations
                      Review Author Icon

                      Resident 401853

                      Verified Resident 2015 - 2018

                      5/8/2018

                      Great apartment and staff is friendly and professional. I've lived here for over two years and I don't see myself moving any time soon. The location is so perfect and I can get to wherever I need to quickly with access to all subways. I… See More>
                        Manager

                        10/4/2017

                        Echelon Chelsea
                        Thank you for your valued feedback. We take all reviews into serious consideration. We are happy to know that you are enjoying your home here and all the great features it comes with! If you have any questions or concerns, please contact us in the Leasing Office. Best, Conor, Director of Operations
                        Review Author Icon

                        Resident 401069

                        Verified Resident 2016 - 2017

                        9/28/2017

                        This building is extremely well located in the heart of the Flatiron District. It is conveniently located near restaurants, bars, shopping and gyms. The staff is extremely nice and helpful. I would recommend this building to anyone looking to live in this… See More>
                          Manager

                          9/29/2017

                          Echelon Chelsea
                          We truly appreciate your feedback about our community and team. It is always rewarding to hear that our residents are loving their home at Echelon Chelsea. If you ever have any questions, please let us know in the Leasing Office. Best, Conor, Director of Operations
                          Review Author Icon

                          Resident 400342

                          Verified Resident 2017

                          9/26/2017

                          Sean and I moved into the building three weeks ago. We were looking for awhile and had a great experience with Rina and Conor so it made out decision easy. The staff has been extremely helpful and pleasant. We are looking forward to this coming… See More>
                            Manager

                            9/29/2017

                            Echelon Chelsea
                            Thank you for providing us with a review. We are so happy to hear that you and Sean have been satisfied with the service we can provide you. We look forward to having you as a resident for a long time! Please reach out with any questions or concerns you may have. Best, Conor, Director of Operations
                            Review Author Icon

                            Resident 399724

                            Verified Resident 2017

                            9/25/2017

                            very professional and clean general areas, in a great location with good access to public transport. Very good amenities and convenient services (trash removal, etc). Helpful doormen/women who are happy to help whenever possible.

                              Manager

                              9/29/2017

                              Echelon Chelsea
                              Thank you for your value feedback about our community. We are pleased to hear that we have been satisfying your needs and have been meeting your expectations. Please reach out with any questions or concerns you may have. Best, Conor, Director of Operations
                              Review Author Icon

                              Resident 392352

                              Verified Resident 2017

                              9/5/2017

                              I have just moved in, the only things I can say are that the process was smooth and the staff helpful, plus the condition of the apartment was incredibly good (and super clean too). I love the neighborhood, since I have just moved to NYC… See More>
                                Manager

                                9/12/2017

                                Echelon Chelsea
                                Thank you so much for taking the time to provide us with your valued feedback. We are so happy to have you as part of our community. Our team works hard to provide a home that our residents love, so thank you for noticing that. Please reach out if you ever have any questions or concerns. Best, Conor, Director of Operations
                                Review Author Icon

                                Resident 381970

                                Verified Resident 2017

                                8/10/2017

                                Very pleased so far, but only lived here for about three months. Incredibly pleasant door staff, excellent maintenance crew, and very friendly and helpful leasing employees and managers. The quality of the apartment and the common areas justifies the price.

                                  Manager

                                  8/21/2017

                                  Echelon Chelsea
                                  Thank you for your valued feedback. We are happy to hear that you are enjoying your new home here and that our team can provide you with such service. Please do not hesitate to contact us in the Leasing Office if you have any questions or concerns. Best, Conor, Director of Operations
                                  Review Author Icon

                                  Resident 359684

                                  Verified Resident 2017

                                  6/20/2017

                                  AmaZing staff that truly has made my move in experience a breeze! Everyone is so professional and really want to make your stay as nice as possible. I have lived in 5 NYC apartments and this is by far the best building!

                                    Manager

                                    6/21/2017

                                    Echelon Chelsea
                                    Hello and thank you for your valued feedback. We pride ourselves on customer service and we're happy to hear that our staff is working hard to meet the needs of our residents. Please reach out to us in the Leasing Office with any questions or concerns that you may have. We are always here to help. Sincerely, Conor, Director of Operations
                                    Review Author Icon

                                    Resident 359429

                                    Verified Resident 2017 - 2018

                                    3/20/2018

                                    Our move in was quick and smooth. We had the full support of our building manager and staff. Our apartment was perfect, clean and they installed new carpeting. We could not be happier with Echelon and the staff there

                                      Manager

                                      6/21/2017

                                      Echelon Chelsea
                                      Hello and thank you for taking the time to provide us with some of your valued feedback! We're happy to hear that your move in went well and our staff is providing excellent service. Please reach out to us in the Leading Office with any questions or concerns you may have, we are always happy to help. Sincerely, Conor, Director of Operations
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                                      Resident 329555

                                      Verified Resident 2013 - 2017

                                      4/6/2017

                                      Echelon Chelsea is a wonderful apartment complex. The services are amazing from the beautiful club room, cold storage, fitness center, and concierge service. Issues are dealt with quickly and professionally. Everyone knows you by name and are very considerate and respectful. I love living here!

                                        Manager

                                        4/7/2017

                                        Echelon Chelsea
                                        Thank you so much for taking the time in providing us with a review. We take pride in providing a community one that our resident's are happy to call home. Customer service is very important to us so it means a great deal to know that you are have been satisfied with our teams hard work. If you have any questions at all. please do not hesitate to ask us in the leasing office. Best, Conor, Director of Operations
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                                        Resident 328309

                                        Verified Resident 2017

                                        4/4/2017

                                        Great staff. Great apartment. Great location. Tough to find this kind of customer service in NYC so was very welcome. The apartment was in great condition and well designed. And quiet. Best location in NYC near everything.

                                          Manager

                                          4/6/2017

                                          Echelon Chelsea
                                          Hello and thank you so much for providing us with a great review of our property. We're glad that you're enjoying your home and the community here at Echelon Chelsea. Customer service is very important to us so hearing that you've had a positive experience makes us extremely happy! If you have any questions, please don't hesitate to reach out to us in the leasing office. Best, Conor, Director of Operations
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                                          Resident 317891

                                          Verified Resident 2017 - 2018

                                          2/20/2018

                                          We love living at the Echelon Chelsea. The amenities are great and we have never had any issues with our apartment or the management team. The building is clean, the apartment is quiet and renovated, and the concierges are extremely friendly and helpful.… See More>
                                            Manager

                                            3/9/2017

                                            Echelon Chelsea
                                            Hello and thank you for the review! We are so happy to hear that you have been enjoying your new home with us. We look forward to continue providing you with a great community. If you have any questions, please do not hesitate to ask us in the leasing office. Best, Conor, Director of Operations
                                            Review Author Icon

                                            Resident 311671

                                            Verified Resident 2010 - 2017

                                            8/15/2017

                                            I have lives at Echelon Chelsea for 7 years. It has been a great experience and I would highly recommend this building. The rent is expensive but pretty standard for the area. Maintenance staff is excellent and responds promptly to requests.

                                              Manager

                                              2/22/2017

                                              Echelon Chelsea
                                              Hello and thank you for the review. Customer service is extremely important to us and we are happy to know you have been satisfied with our teams hard work. Our amenity fee includes a gym, club room with a pool table and kitchen space, 24 hour concierge, outdoor deck, and more. We thank you for your feedback and will relay your suggestion to the right people to see if we can make that happen! If you have any further questions please do not hesitate to contact us in the leasing office. Best, Conor, Director of Operations
                                              Review Author Icon

                                              Resident 277388

                                              Verified Resident 2009 - 2016

                                              10/17/2016

                                              THis is the second time I have done this in the last couple of weeks....Feelings and comments the same....When I first moved into the Echelon I felt we had the absolute best Maintenance team headed up by a top notch Super and I am happy… See More>
                                                Manager

                                                10/27/2016

                                                Echelon Chelsea
                                                Hello and thank you for taking the time to review our property. We take all feedback very seriously. We are happy to know you are still satisfied with our Maintenance team! We take pride in providing you with excellent service. However, we are sorry that you have been disappointed in our Concierge team. I have worked hard to find the right fit for the Concierge over the past several months and I feel confident that we've found the right team! Rohini, Brittany, Manny, and Steven are all working very hard to provide the best customer service they can. With this strong team in place, we're looking forward to the consistency that our residents deserve! If you would like to talk more thoroughly about these concerns, please contact us in the leasing office. We are always here to help, 212-242-2599. Best, Conor, Director of Operations
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                                                Resident 272201

                                                Verified Resident 2013 - 2016

                                                9/19/2016

                                                Our overall experience has been positive especially with management and maintenance staff. The front desk staff has been less stable in terms of longevity over the past 6-10 months which is a little disconcerting but there are a few really nice people there now-Rohini… See More>
                                                  Manager

                                                  9/20/2016

                                                  Echelon Chelsea
                                                  Thank you so much for providing our community with a review. Customer service is extremely important to us, so we are happy to know you have been satisfied with the service you have been receiving. If there is ever a problem down the road, please contact us in the leasing office as we would love to help. Best, Conor, Director of Operations
                                                  Review Author Icon

                                                  Resident 254322

                                                  Verified Resident 2015 - 2016

                                                  7/19/2016

                                                  It is a great building with great amenities and service. I have been here for about 6 months and I enjoy the building quite a lot. I have two children who enjoy greatly the lounge and outdoor space and have become friends with all the… See More>

                                                    Features & Amenities

                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Alcove
                                                    • Barn Doors
                                                    • Closed Galley Kitchen
                                                    • Clubhouse
                                                    • Concierge
                                                    • Door Attendant
                                                    • Dressing Area
                                                    • Elevator
                                                    • Fitness Center
                                                    • Free Weights
                                                    • High Ceilings
                                                    • High-Speed Internet
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pass Through Kitchen
                                                    • Powder Room
                                                    • Recreation Room
                                                    • Spa
                                                    • Sundeck
                                                    • TV Lounge
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                                                    Leasing

                                                    Located in the heart of the vibrant Flatiron District, Echelon Chelsea offers a boutique collection of luxury apartments. Residents enjoy a 24-hour attended lobby, outdoor sundeck, fitness center, massage room and clubroom with billiards, lounge, and a demonstration kitchen.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Rose Associates, Inc.

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                                                    Rose Associates, Inc.
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                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

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                                                    Echelon Chelsea