Echelon Chelsea

Echelon Chelsea

(73 Reviews)
37 West 21st Street, New York, NY 10010
$6,596/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Noise

4.0

Grounds

4.0

Safety

4.5

Office Staff

5.0

Maintenance

5.0

Neighborhood

4.5

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

2

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A

Average time to respond to reviews

3 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(73)

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  • Recently Lived In
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Verified Resident 900484

VRP 2020 - 2021

5/5/2021

Amazing community, great clean building, building staff is a 10/10. Anyitme there is a maintenance request they are on it pretty much within the hour. They make us feel safe and always go the extra mile

Manager

5/11/2021

Echelon Chelsea
Thank you for leaving such a glowing review and recognizing the efforts of our team!

Updated Review

Avatar

Verified Resident 897753

VRP 2017 - 2021

4/27/2021

Absolutely loved living here and never wanted to leave (cried for weeks leading up to our departure). We lived in two different apartments within the building and loved both of them. I cannot stay enough wonderful things about the staff (especially Luis and Milton). TheySee More >
Manager

4/27/2021

Echelon Chelsea
Thank you for leaving such a wonderful review of Echelon Chelsea and recognizing the efforts of our team. We are truly sad to see you go and wish you all the best.
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Verified Resident 482164

VRP 2018

10/23/2018

Friendly staff. Clean, quiet building with modern amenities including full gym and common entertainment lounge/outsoor deck. Great location. Concierge staff is also great. The apartment has become my oasis in this busy city.

Manager

5/3/2018

Echelon Chelsea
Hello, thank you for your kind words about our community! We are so pleased to know you are enjoying your home here at Echelon Chelsea. Please let me know if you have any questions. Thank you, Conor, Director of Operations
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Verified Resident 525996

VRP 2018

8/11/2018

Great spot with high ceilings, floor to ceiling windows, and new kitchen. Lots of space too. Very friendly management team and very accessible. Love my apartment and would definitely recommend to anyone.

Manager

8/22/2018

Echelon Chelsea
Thank you for your kind words and feedback. We are so pleased to hear you are enjoying your home here! Please do not hesitate to reach out with any questions or concerns. Thank you, Conor, Director of Operations
Avatar

Verified Resident 249943

VRP 2016 - 2018

5/17/2018

Renewed lease because we're so happy here! Attentive building staff and leadership, beautiful shared spaces and apartments, central location, and well-run systems. Feel very grateful to have found Echelon Chelsea!

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Verified Resident 401853

VRP 2015 - 2018

5/8/2018

Great apartment and staff is friendly and professional. I've lived here for over two years and I don't see myself moving any time soon. The location is so perfect and I can get to wherever I need to quickly with access to all subways. ISee More >
Manager

10/4/2017

Echelon Chelsea
Thank you for your valued feedback. We take all reviews into serious consideration. We are happy to know that you are enjoying your home here and all the great features it comes with! If you have any questions or concerns, please contact us in the Leasing Office. Best, Conor, Director of Operations
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Verified Resident 483149

VRP 2014 - 2018

5/3/2018

Excellent apartment complex where the building management knows you by name and is extremely friendly. Most responsive maintenance and management company that I've lived with. Great job of responding proactively to building developments.

Manager

5/3/2018

Echelon Chelsea
Hello and thanks for your kind words! We are so pleased to hear you are enjoying your home here and are being provided great service from our team. Please let us know if you ever have any questions. Best, Conor, Director of Operations
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Verified Resident 359429

VRP 2017 - 2018

3/20/2018

Our move in was quick and smooth. We had the full support of our building manager and staff. Our apartment was perfect, clean and they installed new carpeting. We could not be happier with Echelon and the staff there

Manager

6/21/2017

Echelon Chelsea
Hello and thank you for taking the time to provide us with some of your valued feedback! We're happy to hear that your move in went well and our staff is providing excellent service. Please reach out to us in the Leading Office with any questions or concerns you may have, we are always happy to help. Sincerely, Conor, Director of Operations
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Verified Resident 461492

VRP 2018

3/7/2018

This is one of the best movies I've had in my life and I've moved 28 times. Move-in day was seamless. Everyone was extremely friendly and polite from the property manager to the maintenance staff to the doorman. The apartment is extremely well-maintained andSee More >
Manager

3/13/2018

Echelon Chelsea
Hello and thank you so much for taking the time to provide us with a review! We are so pleased to know you are enjoying your home here and have been receiving great service from our team! We are always here to help so please do not hesitate to reach out. Best, Conor, Director of Operations
Avatar

Verified Resident 317891

VRP 2017 - 2018

2/20/2018

We love living at the Echelon Chelsea. The amenities are great and we have never had any issues with our apartment or the management team. The building is clean, the apartment is quiet and renovated, and the concierges are extremely friendly and helpful.See More >
Manager

3/9/2017

Echelon Chelsea
Hello and thank you for the review! We are so happy to hear that you have been enjoying your new home with us. We look forward to continue providing you with a great community. If you have any questions, please do not hesitate to ask us in the leasing office. Best, Conor, Director of Operations
Avatar

Verified Resident 429426

VRP 2017

12/8/2017

We moved to the Echelon Chelsea in July and we have been so happy with everything from the staff to the building and unit itself. Everything is done professionally, the building is very clean and any maintenance issues are handled ASAP. We love the areaSee More >
Manager

12/13/2017

Echelon Chelsea
Hello and thank you so much for taking the time to provide us with your valued feedback and kind words about our community. We are happy to hear you are enjoying your home here have experience great service by our team. Please reach out if you ever have any questions. Best, Conor, Director of Operations
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Verified Resident 120958

VRP 2011 - 2017

10/24/2017

Positive peaceful albeit largely transitional neighbors. Well maintained perfect air and heat. High turnover for awhile in front staff by has settled down. Will be sorry to leave. Lounge can be useful, massage room kind of useless as sound from weight room is blaring.

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Verified Resident 401069

VRP 2016 - 2017

9/28/2017

This building is extremely well located in the heart of the Flatiron District. It is conveniently located near restaurants, bars, shopping and gyms. The staff is extremely nice and helpful. I would recommend this building to anyone looking to live in thisSee More >
Manager

9/29/2017

Echelon Chelsea
We truly appreciate your feedback about our community and team. It is always rewarding to hear that our residents are loving their home at Echelon Chelsea. If you ever have any questions, please let us know in the Leasing Office. Best, Conor, Director of Operations
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Verified Resident 400342

VRP 2017

9/26/2017

Sean and I moved into the building three weeks ago. We were looking for awhile and had a great experience with Rina and Conor so it made out decision easy. The staff has been extremely helpful and pleasant. We are looking forward to this comingSee More >
Manager

9/29/2017

Echelon Chelsea
Thank you for providing us with a review. We are so happy to hear that you and Sean have been satisfied with the service we can provide you. We look forward to having you as a resident for a long time! Please reach out with any questions or concerns you may have. Best, Conor, Director of Operations
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Verified Resident 399724

VRP 2017

9/25/2017

very professional and clean general areas, in a great location with good access to public transport. Very good amenities and convenient services (trash removal, etc). Helpful doormen/women who are happy to help whenever possible.

Manager

9/29/2017

Echelon Chelsea
Thank you for your value feedback about our community. We are pleased to hear that we have been satisfying your needs and have been meeting your expectations. Please reach out with any questions or concerns you may have. Best, Conor, Director of Operations
Avatar

Verified Resident 392352

VRP 2017

9/5/2017

I have just moved in, the only things I can say are that the process was smooth and the staff helpful, plus the condition of the apartment was incredibly good (and super clean too). I love the neighborhood, since I have just moved to NYCSee More >
Manager

9/12/2017

Echelon Chelsea
Thank you so much for taking the time to provide us with your valued feedback. We are so happy to have you as part of our community. Our team works hard to provide a home that our residents love, so thank you for noticing that. Please reach out if you ever have any questions or concerns. Best, Conor, Director of Operations
Avatar

Verified Resident 311671

VRP 2010 - 2017

8/15/2017

I have lives at Echelon Chelsea for 7 years. It has been a great experience and I would highly recommend this building. The rent is expensive but pretty standard for the area. Maintenance staff is excellent and responds promptly to requests.

Manager

2/22/2017

Echelon Chelsea
Hello and thank you for the review. Customer service is extremely important to us and we are happy to know you have been satisfied with our teams hard work. Our amenity fee includes a gym, club room with a pool table and kitchen space, 24 hour concierge, outdoor deck, and more. We thank you for your feedback and will relay your suggestion to the right people to see if we can make that happen! If you have any further questions please do not hesitate to contact us in the leasing office. Best, Conor, Director of Operations
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Verified Resident 381970

VRP 2017

8/10/2017

Very pleased so far, but only lived here for about three months. Incredibly pleasant door staff, excellent maintenance crew, and very friendly and helpful leasing employees and managers. The quality of the apartment and the common areas justifies the price.

Manager

8/21/2017

Echelon Chelsea
Thank you for your valued feedback. We are happy to hear that you are enjoying your new home here and that our team can provide you with such service. Please do not hesitate to contact us in the Leasing Office if you have any questions or concerns. Best, Conor, Director of Operations
Avatar

Verified Resident 359684

VRP 2017

6/20/2017

AmaZing staff that truly has made my move in experience a breeze! Everyone is so professional and really want to make your stay as nice as possible. I have lived in 5 NYC apartments and this is by far the best building!

Manager

6/21/2017

Echelon Chelsea
Hello and thank you for your valued feedback. We pride ourselves on customer service and we're happy to hear that our staff is working hard to meet the needs of our residents. Please reach out to us in the Leasing Office with any questions or concerns that you may have. We are always here to help. Sincerely, Conor, Director of Operations
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Verified Resident 329555

VRP 2013 - 2017

4/6/2017

Echelon Chelsea is a wonderful apartment complex. The services are amazing from the beautiful club room, cold storage, fitness center, and concierge service. Issues are dealt with quickly and professionally. Everyone knows you by name and are very considerate and respectful. I love living here!

Manager

4/7/2017

Echelon Chelsea
Thank you so much for taking the time in providing us with a review. We take pride in providing a community one that our resident's are happy to call home. Customer service is very important to us so it means a great deal to know that you are have been satisfied with our teams hard work. If you have any questions at all. please do not hesitate to ask us in the leasing office. Best, Conor, Director of Operations
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Verified Resident 328309

VRP 2017

4/4/2017

Great staff. Great apartment. Great location. Tough to find this kind of customer service in NYC so was very welcome. The apartment was in great condition and well designed. And quiet. Best location in NYC near everything.

Manager

4/6/2017

Echelon Chelsea
Hello and thank you so much for providing us with a great review of our property. We're glad that you're enjoying your home and the community here at Echelon Chelsea. Customer service is very important to us so hearing that you've had a positive experience makes us extremely happy! If you have any questions, please don't hesitate to reach out to us in the leasing office. Best, Conor, Director of Operations
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Verified Resident 195994

VRP 2015 - 2017

1/27/2017

Great staff, great apartment. Very happy with our living situation. The only negative is the street noise because of the nightclubs outside. I wish we had the "City Proof" windows to cancel out the noise.See More >
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Verified Resident 277388

VRP 2009 - 2016

10/17/2016

THis is the second time I have done this in the last couple of weeks....Feelings and comments the same....When I first moved into the Echelon I felt we had the absolute best Maintenance team headed up by a top notch Super and I am happySee More >
Manager

10/27/2016

Echelon Chelsea
Hello and thank you for taking the time to review our property. We take all feedback very seriously. We are happy to know you are still satisfied with our Maintenance team! We take pride in providing you with excellent service. However, we are sorry that you have been disappointed in our Concierge team. I have worked hard to find the right fit for the Concierge over the past several months and I feel confident that we've found the right team! Rohini, Brittany, Manny, and Steven are all working very hard to provide the best customer service they can. With this strong team in place, we're looking forward to the consistency that our residents deserve! If you would like to talk more thoroughly about these concerns, please contact us in the leasing office. We are always here to help, 212-242-2599. Best, Conor, Director of Operations
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Verified Resident 272201

VRP 2013 - 2016

9/19/2016

Our overall experience has been positive especially with management and maintenance staff. The front desk staff has been less stable in terms of longevity over the past 6-10 months which is a little disconcerting but there are a few really nice people there now-RohiniSee More >
Manager

9/20/2016

Echelon Chelsea
Thank you so much for providing our community with a review. Customer service is extremely important to us, so we are happy to know you have been satisfied with the service you have been receiving. If there is ever a problem down the road, please contact us in the leasing office as we would love to help. Best, Conor, Director of Operations
Avatar

Verified Resident 254322

VRP 2015 - 2016

7/19/2016

It is a great building with great amenities and service. I have been here for about 6 months and I enjoy the building quite a lot. I have two children who enjoy greatly the lounge and outdoor space and have become friends with all theSee More >

Features & Amenities

Laundry
  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units
Pets
  • Dogs Allowed
    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
    Less Info
    More Info
  • Cats Allowed
    Deposit: Required. Rent: Required
    Less Info
    More Info
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Leasing

Echelon Chelsea offers contemporary apartments in the heart of one of New York City's most desirable neighborhoods. Located in the historic Ladies Mile district, Echelon Chelsea gives residents unprecedented access to the Flatiron and Chelsea neighborhoods. Echelon provides convenient amenities including a 24 hour attended lobby, outdoor sundeck, resident's lounge with billiards and demonstration kitchen, fitness center, massage room, resident lifestyle app, and more.

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:30 AM - 05:30 PM
  • Saturday: 10:00 AM - 05:30 PM
This community is managed by

Rose Associates, Inc.

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Communities
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Questions & Answers (0)

Frequently Asked

What are noise levels like at Echelon Chelsea?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Echelon Chelsea?
The community is rated 4/5 stars, signifying much satisfaction on average.
How safe is Echelon Chelsea?
The community is rated 4.5/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 3 days to their community reviews in the past year.
Who manages Echelon Chelsea?
Rose Associates, Inc.
What is the pet policy at Echelon Chelsea?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required
What types of floor plans are available?
1 Bed, 1 Bath

Check Availability

Echelon Chelsea

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Echelon Chelsea is an apartment in New York in zip code 10010. This community has a 1 Bed, 1 Bath Nearby cities include Manhattan, Mount Morris, Long Island City, West New York, and Weehawken. 24614, 07840, 10001, 10016, and 10111 are nearby zips.