The main issue is they over promise and under deliver.
They make claims like they have a 'theater', but then when you move in you realize the projector is garbage (makes every dvd look bootlegged) and you're not allowed to eat popcorn in the theater room. They claim they have a roof deck, and they do - but there are around 4 uncomfortable, always occupied chairs. The deck is open for ~5 months of the year and closes promptly at 9. Oh yea - no food allowed on the deck.
Poor construction, some of the walls are paper thin.
They do have everything they promise, it just ALL comes with a kicker and an 'I hate you' attitude.