Ocean

(59 Reviews)
1 West Street, New York, NY 10004
$2,910 - $3,876/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

Studio

Studio, 1 Bath

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D+
D+

Renter Ratings

B

Noise

3.0

Grounds

3.5

Safety

3.5

Office Staff

3.0

Maintenance

4.0

Neighborhood

5.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

2

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(59)

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anonymous

Resident 2016 - 2020

10/21/2020

I have been at Ocean for 4 years and while my actual apartment itself has been a good home, the building and the people that run it are beyond awful. The Ocean building is supposedly "luxury residences" when in reality it is the OPPOSITE. ISee More >
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anonymous

Resident 2019 - 2020

8/17/2020

Leasing THE WORST CUSTOMER SERVICE! Thank you for treating POC the way you do. I knew NY was all about money but if they did their job right I wouldn't have a panic attack or seizure at work. (Willing to show my hospital record) TheSee More >
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ashley_smith

Resident 2018 - 2019

5/2/2020

I got this apartment in 2018 through online platform I am extremely satisfies with the staff, apartments, neighborhood, cleanliness and clam environment of the community. I am living in New Jersey right now but if I ever come back to NYC I will go forSee More >
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Federico_T

Resident 2017 - 2019

3/27/2019

Apt are nice and comfortable. The roof has an amazing view. Staff is very present. One exception : valet service is literally rude. Quite unbelievable , this place deserve people that knows what hospitality means.

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anonymous

Resident 2017 - 2018

8/8/2018

NEVER stay at the Ocean building. Their management comes from hell and does not care about you or your needs. They won't even give you a full name of who you are talking to, to file an official complaint against their employees. Firstly, I paidSee More >
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xiao2015

Resident 2014 - 2015

11/12/2015

Besides all the negative things, I just want to say we moved out over two months and they still NOT RETURN the DEPOSIT. We have no choice but taking them to small claim court to recover our deposit. Wish me luck. Btw they also claimedSee More >
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anonymous

Resident 2014 - 2015

9/24/2015

Very poorly managed, dilapidated elevators, paper thin walls, and atrocious pricing increases. When we heard Ocean LUXURY apartments, we hoped the receive just that, but instead found we overpaid for the bare minimum. This place is the equivalent of visiting a upscale restaurant where youSee More >
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anonymous

Resident 2012 - 2014

9/29/2014

------------------ is the top three worst people I have ever had to communicate with in my entire life. RUDE and not professional. Acting like she is doing us a favor by even communicating to us. Held our money way past due and made us feelSee More >
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anonymous

Resident 2011 - 2014

9/26/2014

I've lived here for three years. They raise my rent $200 per month every single year. Everybody who works at the building is fantastic. However -------- the building manager is the most horrible person on earth. Beware they will screw you over!See More >
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anonymous

Resident 2013 - 2014

6/30/2014

Without a doubt, the most hostile management group in the city. Their bully tactics are enough to write a comedy movie about. --------, the leading manager, swore at my face and threatened with eviction on absolutely no grounds. Apparently, this is something she does often,See More >
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anonymous

Resident 2014

3/6/2014

I have to agree with the last review. I have been at the Ocean for about 3.5 years and Michelle is amazing!! She is a definite asset to the the Ocean!! She is extremely professional, has a pleasant demeanor andSee More >
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25happyrenter14

Resident 2010 - 2014

3/5/2014

I have been a tenant at 1 West for the past four years, and I couldn't be happier. I love my apartment and the building. Very happy during the summer months with the amazing roof top which has incredible views of the statue of liberty.See More >
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anonymous

Resident 2009 - 2013

8/18/2013

I love the location of this building which is why I renewed my lease, but the management is weirdly unhelpful and disrespectful. The girls in the office look at me like I have two heads when I ask them a simple question with aSee More >
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douge10004

Resident 2009 - 2013

7/5/2013

NOT luxury. --------------- Property Management has no sense of the term "customer service" and the owners of the building, The Moinian Group, are cheap and disrespectful. A/C in the hallways? Don't think about asking why it isn't turned on. A fewSee More >
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anonymous

Resident 2011 - 2013

2/7/2013

I used to love this building. The roof deck is nice and the doormen are great. The sad part is that they have the WORST property managers. They have switched from --------------------------------. They way the property manager treats the tenants isSee More >
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anonymous

Resident 2012 - 2013

2/7/2013

This is the worst place to live. My entire apartment shakes every time someone shuts their door, I have been stuck in the elevator three times, one time we dropped a few floors and the worst was when I was stuck in the elevator, alone,See More >
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anonymous

Resident 2011 - 2012

2/1/2013

Does anyone know how to get a security deposit back from this landlord? I moved out and have yet to receive it and when I contacted the management office I was connected to and almost hung up on by a very rude and abrasive propertySee More >
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anonymous

Resident 2009 - 2013

1/30/2013

I rented at One West for four years, having recently moved out [after the hurricane aftermath]. Although there are some very nice things about this building such as the location, the roof deck and the attentive & polite concierge staff... the management [Moinian Group] ofSee More >
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anonymous

Resident 2013

1/30/2013

To recommend this building to anyone would be an injustice, all you have to do is go to Curbed.com to see what I mean, Its a very sad state that the building is in, very angry tenants and management that is unresponsive and often defensiveSee More >
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anonymous

prospectiveVisited 2012

12/28/2012

This may or may not help anyone but here goes... I visited Ocean 1 West Street this week to find out about available apartments and to get some insight into the building's "issues" post Sandy. 1. The rental rates that the leasing agent provided were MUCH higherSee More >
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anonymous

Resident 2010 - 2012

12/20/2012

Management is absolutely horrible and the building is still on a generator (full power not restored from Sandy) which continues to have issues and power outages months later. Hallways still smell like gas/oil.

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anonymous

Resident 2010 - 2012

7/25/2012

Ben Shuman is not helpful with anything. They raise the rent at least $150 each year. If you plan to live there for short term, you will be fine. Do not make any long term commitments to this building. Management is terrible. We moved inSee More >
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NYCRenter83

Resident 2012

7/9/2012

I have lived here since the beginning of the year and have had nothing but problems. I hope the information I provide will help others not make the same mistake as I did. Apartment repairs are not addressed promptly (or at all), my dishwasherSee More >
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anonymous

Resident 2010 - 2012

7/6/2012

Great location and beautiful roof deck, great views, very nice concierge staff and maintenance. We have incredible views of the water. We've had many toxic exposures in this building which have created health problems. The air quality is awful. Watch out if you have environmental concerns.See More >
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howlongwillirent

Resident 2010 - 2012

7/6/2012

I lived there for 2 years. The building is beautiful and the location is wonderful but the management is honestly the worst. The new management is unprofessional and bad at their job. Slow at replying and ... I'm not sure if they know what they'reSee More >

Features & Amenities

Laundry
  • Laundry On-Site
Pets
  • Dogs Allowed
    Comments: $300 one-time pet fee.
    Less Info
    More Info

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: What is the estimated utility bill for one person?

Frequently Asked

What are noise levels like at Ocean?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Ocean?
The community is rated 3.5/5 stars, signifying much satisfaction on average.
How safe is Ocean?
The community is rated 3.5/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.
What is the pet policy at Ocean?
Dogs Allowed
Comments: $300 one-time pet fee.
What types of floor plans are available?
1 Bed, 1 Bath
Studio, 1 Bath

Check Availability

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Beds

0

Baths

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Ocean is an apartment in New York in zip code 10004. This community has a 1 Bed, 1 Bath Nearby cities include Manhattan, Mount Morris, Long Island City, West New York, and Weehawken. 10006, 10006, 10280, 10005, and 10038 are nearby zips.