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RiverEast

408 East 92nd Street, New York, NY 10128
(48 Reviews)
$3,291 - $6,130/mo

RiverEast Reviews

(35)

4.4 rating

See Details

48 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2008 - 2023

9/10/2023

It’s a dog park

We had a hellish experience in this Section 8 dog run masquerading as a luxury apartment Our child was charged by 2 aggressive dogs off leash and it scared him to death. We were charged 5-6 times over the years and the building did nothing except write 2 letters to the dog owners. The building constantly tried to position this as a tenant to tenant dispute when it was a case of depraved indifference by the dog owners, the management companies (3 of then, all cowards) and the building owners. The elevators never worked properly from the start and replacement 5-6 years ago didn’t solve the problem. Compensation for 15 years of this and approx 6-7 years of tge dogs debacle was one $10 Starbucks gift card. If you like section 8 tenants scrawling on walls, smoking in stairwells, and dropping f-bombs in the lobby in front of your children, this is the building for you. I went hoarse screaming at management over the last dog incident. They’re sociopaths. There’s new management, but after experiencing 3 nyc property management firms I believe 99% of nyc real estate people are revolting human beings. Dog owners run the place. I had a… See More>

    Updated Review

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    Resident 736892

    Verified Resident 2005 - 2022

    1/29/2023

    ,nnnnnnnnnnnnnnnnmmmnmiffufjfudufhdhxhxhxhxhfjcjcjcivivivig hi cjcjzhvjdgfjfhsjfhzhfhzjchdkchglggsgsk vz gzkvk a huffed I jfkf

      Manager

      2/2/2023

      RiverEast
      Thank you again for taking the time to let us know how we did. We hope you have a great day!

      Updated Review

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      Resident 977659

      Verified Resident 2021 - 2022

      11/12/2022

      It actually feels like home and I have never rented an apartment in my entire life. The staff is very welcoming and helpful It is always clean Very nice. I like the way the store is right downstairs in the building and whether its good or bad weather the necessities or even specialties are right here

        Manager

        11/15/2022

        RiverEast
        We appreciate your positive review about your recent experience with us!
        Review Author Icon

        Resident 1034033

        Verified Resident 2018 - 2022

        6/9/2022

        Nice enough building at first look. once in, you find the finishes are very cheap. the maintenance is purely to keep things moving along. Poor building management overall Look before you rent here. the elevators are under engineered for the size of the building. many elevator break downs or used by staff for building tasks that should be done off hours only.

          Updated Review

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          Resident 955632

          Verified Resident 2021 - 2022

          5/25/2022

          I highly recommend RiverEast to anyone moving to NYC or looking for a new place in NYC. It’s such a great place to reside in, the staff are kind, helpful and approachable. The location is great and the building is so clean, calm and quiet. Maintenance request are tackled promptly and professionally. I definitely recommend RiverEast with no reservations! P.S. I’m planning to add this positive feedback (with an improved narrative) in Google upon ending my lease -for privacy reasons- and this is the least I can do for such an amazing living experience at RiverEast!

            Manager

            5/26/2022

            RiverEast
            Thank you for your praise and kind comments about our team; it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you have enjoyed your experience here at RiverEast Apartments!
            Review Author Icon

            Resident 993300

            Verified Resident 2021

            1/28/2022

            good community to live.Safe and secured.Good Maintenance and no issues with neighbours.All the maintenance requests are completed in time.The building manager helped me in getting my name added to lease.

              Manager

              1/29/2022

              RiverEast
              Thank you for your kind review; we are happy to pass along your comments to the team here at RiverEast Apartments! Thank you again for taking the time to let us know how we did. We hope you have a great day!
              Review Author Icon

              Resident 993053

              Verified Resident 2005 - 2021

              1/27/2022

              community is good . I just hope that rivereast goes back in time and be as it was when they first open it up , clean, consistency and luxurious. That they get a handyman capable of fixing things correctly

                Manager

                1/28/2022

                RiverEast
                Hello, we appreciate you taking the time to leave us this feedback. We strive for 100% satisfaction, and we appreciate you sharing your experience at RiverEast Apartments. If there is any maintenance work that you need, please contact us directly at 212.369.4500. Thank you and have a wonderful day!
                Review Author Icon

                Resident 956012

                Verified Resident 2020 - 2021

                10/8/2021

                It is a solid building with very attentive staff and the common areas of the building are very clean. The roof view is beautiful and i feel safe and secure here. They do a great job with the inventory of packages

                  Manager

                  10/13/2021

                  RiverEast
                  We really appreciate your feedback! Reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your time with us. If you have further needs or questions, please reach out!
                  Review Author Icon

                  Resident 897234

                  Verified Resident 2021

                  4/26/2021

                  The experience has been exellent. Love the upkeeping of the building. I also love how welcoming the staff at the concierge is. Everyone makes an effort to get to know you and most importantly they're helpful. Thanks Rivereast!

                    Manager

                    4/27/2021

                    RiverEast
                    Your wonderful feedback and rating mean a lot to us and we are so happy you found our staff to be so supportive during your experience here at RiverEast. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at RiverEast!

                    Updated Review

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                    Resident 753030

                    Verified Resident 2019 - 2020

                    2/14/2021

                    Rivereast is a great place to live!! We are very happy here. It is clean, organized, safe, and comfortable. The staff take care of their residents. It is a great location in the upper east side with many restaurants nearby

                      Manager

                      2/15/2021

                      RiverEast
                      Your wonderful feedback and rating mean a lot to us. Thank you for your praise and kind comments about our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at RiverEast!
                      Review Author Icon

                      Resident 855465

                      Verified Resident 2016 - 2020

                      12/20/2020

                      Overall I am very satisfied with my stay. The rates are very fair for the area. The proximity to my job is very helpful. I find the staff top notch. Very professional and friendly. I would and have recommended this location to friends and colleagues.

                        Manager

                        12/23/2020

                        RiverEast
                        We're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

                        Updated Review

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                        Resident 797954

                        Verified Resident 2018 - 2020

                        9/4/2020

                        RiverEast is a fantastic modern community nestled inbetween two of manhattan finest parks. Close to public transportation, including the ferry as well as a few decent restaurants in the Upper East Side Neighborhood. Friendly staff and great amenities*

                          Manager

                          9/5/2020

                          RiverEast
                          We appreciate your positive review about your recent experience with us! Thank you for your kind words and this wonderful review! It's experiences like yours that really keep us motivated! Thanks again for the recommendation, and have an amazing day!
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                          Resident 771910

                          Verified Resident 2020

                          5/25/2020

                          This is a great apartment, and I am super excited to live here. The appliances, interior, and all the facilities are fantastic. Also, the moving experience was also wonderful. I'd like to especially mention the management. Alexis West was very kind to arrange our moving date. Due to coronavirus, our moving was at the time of the New York's coronavirus peak, and she kindly moved the moving date a bit, and that helped a lot. Also, I'd like to thank Carolina Burgos for her fast/helpful arrangement for all moving issues. She was super responsive and helpful on all matters, including any paper work, setting up accounts, etc. I am happy to move into the building and want to stay here as much as possible while Im staying in NYC.

                            Manager

                            5/25/2020

                            RiverEast
                            We're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                            Review Author Icon

                            Resident 746931

                            Verified Resident 2017 - 2020

                            2/24/2020

                            The building is beautiful and always well-kept with decorative design for every season and occasion. The staff is friendly, very helpful, and promptly responsive to every request, especially maintenance. I loved living here for the past 3 years and would highly recommend it!

                              Manager

                              2/25/2020

                              RiverEast
                              We strive for 100% satisfaction, and it is great to see you had such a positive experience at RiverEast! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                              Review Author Icon

                              Resident 725740

                              Verified Resident 2019

                              12/10/2019

                              We love living here. Perfect location for us. Beautiful apartment with amazing views. Helpful doormen. Great maintenance staff who come very quickly and respect my privacy during the day. Great delivery service.

                                Manager

                                12/16/2019

                                RiverEast
                                We appreciate your positive review about your experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at RiverEast!
                                Review Author Icon

                                Resident 702008

                                Verified Resident 2018 - 2019

                                12/11/2019

                                I've had a wonderful experience living at River East. All of the staff are professional and courteous. The building is clean and kept up to date. The apartments are spacious and modern. To have a washer and dryer is a huge plus as well! I highly suggest living in this building!

                                  Review Author Icon

                                  Resident 639448

                                  Verified Resident 2014 - 2019

                                  5/13/2019

                                  Very well maintained building and area. Staff is responsive to any issues. Other residents are friendly, and there's a sense of community. Location (proximity to Central Park, stores, restaurants, subways) is also great.

                                    Manager

                                    7/17/2019

                                    RiverEast
                                    Hi, Your wonderful feedback and 5 star rating mean a lot to us. Thank you so much. We hope you have a great day! - Marsha Bangaru, Community Manager
                                    Review Author Icon

                                    Resident 631606

                                    Verified Resident 2017 - 2019

                                    4/26/2019

                                    I have been at the River East since to 2017. I like the community and ambience of the UES. Q train definitely has changed that neighborhood. Its very easy to commute to midtown, approx 20 minutes. Central Park is 10 minutes walk from the building and east river jogging path is one block away!

                                      Manager

                                      5/17/2019

                                      RiverEast
                                      Hello, Thank you very much for your positive feedback and for reinforcing the great location that we are a part of! -Marsha Bangaru, Community Manager
                                      Review Author Icon

                                      Resident 600708

                                      Verified Resident 2018 - 2019

                                      2/5/2019

                                      The location is extremely convenient to the subway and airports. The staff is fantastic and friendly. If I have any issues, the staff is quick to get my issues resolved. I feel safe in the community and it is ideally located next to fantastic food.

                                        Review Author Icon

                                        Resident 583623

                                        Verified Resident 2014 - 2018

                                        12/15/2018

                                        The staff is very friendly and tries to be helpful. Maintenance requests are always attended to very quickly, though not always a permanent fix... Facilities can also sometimes be problematic (e.g., recent leak on/near my floor which caused lots of issues). Overall, some minor gripes but no major complaints.

                                          Manager

                                          12/20/2018

                                          RiverEast
                                          Hello, Thank you again for taking the time to let us know how we did and we're happy you found our staff to be so supportive during your experience here at RiverEast Apartments. Should you ever need anything at all don't hesitate to give us a call at 212-369-4500. Hope you have a great day! -Marsha Bangaru, Community Manager
                                          Review Author Icon

                                          anonymous

                                          Resident 2017 - 2018

                                          12/2/2018

                                          Have been in building for over one year on two year lease. Elevator service is atrocious, two elevators (no service/freight elevator), has consistently been shoddy at best. Unless you want to pay for concierge (desk attendant, not doorman) and elevator price for reality of walk-up, think twice. Alternative down the street with three elevators and freight is Brittany, was there prior to moving to RiverEast. Below is example of message I was greeted with this morning (12/1/18) prior to attempting to go stock up on food. Rumors has it that one of the two elevators will be completely replaced and offline for 4 - 6 weeks next month (January 2019), so be sure to enquire about that if you are doing walk through.

                                            Manager

                                            12/4/2018

                                            RiverEast
                                            Hello, I am disappointed to hear that you are dissatisfied with your experience at RiverEast Apartments. Our residents come first to us, so are diligently working to resolve this situation to the best of our abilities. In order to address your specific concerns, please contact us at 212-369-4500. I look forward to speaking with you soon! -Marsha Bangaru, Community Manager
                                            Review Author Icon

                                            gbibb135

                                            Resident 2014 - 2018

                                            11/16/2018

                                            I rarely write reviews but I felt compelled given the high level of service provided to me and my family at RiverEast by Marsha Bangaru and Carolina Burgos. We have lived in the building since 2014 and upgraded our apartment once before. We currently are planning to upgrade once again to a 2-bed apartment. Both Miss Bangaru and Miss Burgos were extremely professional and patient during the process. They answered all of our questions and were very responsive in getting back to us on the details of the lease. I am looking forward to another amazing 18-months at RiverEast and am very happy that we have these two professionals managing the building. Signed, Very Happy Tenant

                                              Manager

                                              12/4/2018

                                              RiverEast
                                              Hello, Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again! - Marsha Bangaru, Community Manager
                                              Review Author Icon

                                              Resident 567732

                                              Verified Resident 2018 - 2019

                                              3/7/2019

                                              Great place to live and great, helpful staff. We have an amazing water view facing east and we get lots of sunshine. The amenities in the apartment are up to date and work great. Location is great as the Q or the 4,5,6 trains can get you wherever you need to go

                                                Manager

                                                9/12/2019

                                                RiverEast
                                                We strive for 100% satisfaction, and it is great to see you had such a positive experience at RiverEast. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                                                Review Author Icon

                                                Resident 560999

                                                Verified Resident 2018

                                                10/23/2018

                                                I love the location and accessibility of the River East. However some facilities are little bit old, such as a washing machine, elevators and floor, I hope the staffs keep improving the River East. Thank you.

                                                  Manager

                                                  12/4/2018

                                                  RiverEast
                                                  Hello, We appreciate you taking the time to leave us this feedback. We value our residents and take pride in providing a great place to live. If there is anything we can do to address an immediate need or concern, please don't hesitate to contact us at 212-369-4500 or rivereastmgr@greystar.com. Thanks again! -Marsha Bangaru, Community Manager
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2017 - 2018

                                                  10/9/2018

                                                  We have loved our experience with RiverEast. The doormen/staff are incredible people who brighten my day every day. The rooftop and public areas are always kept in great condition are wonderful commodities. Wonderful place to live.

                                                    Manager

                                                    12/4/2018

                                                    RiverEast
                                                    Hello, We're so happy you found our staff to be so supportive during your experience here at RiverEast Apartments. We really do appreciate your positive review! - Marsha Bangaru, Community Manager

                                                    Floor Plans & Pricing

                                                    Studio

                                                    S2

                                                    Studio, 1 Bath | 524 sq. ft.

                                                    $3,291

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    S1

                                                    Studio, 1 Bath | 490 sq. ft.

                                                    $3,316

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    S3

                                                    Studio, 1 Bath | 557 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    D
                                                    D

                                                    Renter Ratings

                                                    C

                                                    Review Ratings

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    2.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    1.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    D

                                                    Number of reviews in the past 365 days

                                                    1

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Floor to Ceiling Windows
                                                    • Granite Countertops
                                                    • High End Appliances
                                                    • Lobby with 24-Hour Door Man
                                                    • Luxurious Marble Lobby
                                                    • Outdoor Terraces Available
                                                    • Pets Allowed
                                                    • Premium Flooring
                                                    • Skyline and River Views
                                                    • Spacious Kitchen
                                                    • Sundeck
                                                    • Walk In Closets
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                                                    Leasing

                                                    At RiverEast, coming home feels like you're on vacation. With impressive views and spacious layouts, our apartment homes make it possible to live beyond your expectations. With so much to do in the perfect location, a vibrant new lifestyle awaits. Why not embrace it? Now offering in-person tours, virtual tours available upon request. Visit us today!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday: 11:00 AM - 06:00 PM
                                                    • Wednesday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3411

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 48 number of votes by renters, RiverEast is currently rated 4.4 out of 5 stars.
                                                    RiverEast is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    RiverEast is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    RiverEast is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    RiverEast is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    RiverEast is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    RiverEast is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Greystar
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    RiverEast

                                                    June 2024

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                                                    RiverEast is a 490 - 1,114 sq. ft. apartment in New York in zip code 10128. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $3,291 - $6,130. Nearby cities include Manhattan, Mount Morris, Queens, Long Island City, and West New York.

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